Customer Ratings & Reviews

This oven seems to operate great except it does not match the Cafe Platinum 5in1 microwave oven on the sides. Although it does looking straight at them. the sides and bottom 1-2” that sticks out past cabinet panel has a black void rather than stainless trim that the Platinum 5in1 microwave has.

We like this oven. This unit fits into a single wall oven cutout, but has two distinct units. The upper is a standard oven only and is the smaller of the two. The lower adds convection and an air fry capability (have not tried yet). We have not really done the big meal that uses both ovens yet, but look forward to it. So, there is the big surprise. This oven comes with an LCD display to control functions and is WiFi capable. Good stuff. But who knew how much I would really appreciate being able to have my weather information on that display whenever I walk by. Or that it would make me smile when I read the fun food facts that pop up (rasperberries are part of the rose family, Frootloops all taste the same, etc). These were real surprises and add to my enjoyment. Now lets talk about the overall experience. 1) Ordered July 2021, delivered May 2022 - I'll give Best Buy a pass and blame Covid 2) The oven doors are misaligned. The general concensus is that the oven was damaged during shipping. It still works fine, but Best Buy has ordered a replacement - so this is an OK situation 3) Installation - this continues to be a HORRIBLE situation. Initial installers plopped the unit into the cavity, hooked up power and said they were done. There was a 1/8" to 1/4" gap at the top, the trim piece at the bottom is stressed and they used a pneumatic balloon device during install (makes me wonder if that could have caused the door misalignment). The install instructions with the unit clearly states that some shimming may be required, including to address gaps. They sent "Installation Professionals" (3rd party) back two additional times with no real resolution other than I will be getting a replacement. I really don't want these 3rd party folks anywhere near this install again. I had three appliances all delivered at the same time (dishwasher, oven and cooktop). Delivery was 5/18. They just completed the trim install on the dishwasher yesterday (a GE supplied repairman). I talked about the oven above. AND the cooktop remains sitting in its box on the family room floor (today's date is 6/17) with the trim kit ordered to handle the slight oversized fit (per Best Buy guidance). Calls from about a half dozen different Geek Squad and other BB folks. They talk a good game and I get my hopes up and then they ghost me. So - DO NOT GET INSTALLATION FROM BEST BUY

Easily the best built-in wall oven available for kitchens that only have room for one oven. The temperature probe doesn't work (yet) but GE service has been very supportive. High-end durable construction. Seamless glass doors that are easy to clean. Upper oven visibility is limited and touch screen control is low but usable when installed in floor cabinets i.e., below a cooktop. We've cooked a 22-pound turkey in the lower oven.

Good oven. It holds fairly large items well. Only wish it had convection on top as well as bottom. The Wifi is a little tricky.

Great appliance - incredibly easy to use. Love the sliding racks and the quick heating time.