Customer Ratings & Reviews

Name: CyberPowerPC - 16.5 - White
Brand: CyberPowerPC
SKU: 6496501
Price: 1489.99 USD
Rating: 3.6 (5 reviews)

CyberPowerPC - 16.5 - White

Model:: GMA9020CPGV6; |
SKU:: 6496501

User rating, 3.6 out of 5 stars with 5 reviews.

Customer reviews

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60%

would recommend
to a friend

Show only Verified Purchases (2)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 1 Showing 1-5 of 5 reviews

Rated 2 out of 5 stars
Lights won’t turn off & ZERO manufacturer support
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Posted 3 years ago. Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This PC is ok so far, except for the fact that right out of the box the remote for the RGB lights did not work. It is frustrating to have the lights on all the time. I’ve contacted cyberPC for help with this issue and have received ZERO help. Also have had serious issues with work flow thanks to Microsoft dropping some features in Windows 11 that are very important to graphic designers like myself. Overall I would NOT recommend this company due to their complete lack of support.
No, I would not recommend this to a friend
- Brand response from CyberPowerPC Brand Expert
  Posted 3 years ago.
  Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Rated 1 out of 5 stars
Wouldn’t recommend
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Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The PC gave out after 3 months of having it. It would randomly turn off and it did this for a solid week before it finally just stopped booting up all the way. It would load up to its start screen, but it would then turn off. They never disclosed what the problem was when I got it serviced, but I’m assuming it was a hard drive or motherboard issue. They called it unrepairable.
No, I would not recommend this to a friend
- Brand response from CyberPowerPC Brand Expert
  Posted 3 years ago.
  Thank you for reaching out to us. We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST CyberPowerPC Support
Rated 5 out of 5 stars
Greatest PC Ever
Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great gaming pc for any level gamer!!literally easiest setup ever..open box take out plug in and play!!Thanks for such an amazing pc at a spot on price point!!
I would recommend this to a friend
Rated 5 out of 5 stars
good pc
Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
perfect performace/ price quality reconmendended buy it
I would recommend this to a friend
Rated 5 out of 5 stars
Love it
Posted 3 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
pc is amazing and performs better than i expected and it came packaged perfectly
I would recommend this to a friend

Showing 1-5 of 5 reviews

Customer Ratings & Reviews

CyberPowerPC - 16.5 - White

Customer reviews

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Lights won’t turn off & ZERO manufacturer support

Brand response from CyberPowerPC Brand Expert

Wouldn’t recommend

Brand response from CyberPowerPC Brand Expert

Greatest PC Ever

good pc

Love it

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