Customers often highlight the product's ease of use and straightforward installation. The smart switch is compatible with Alexa and Google Home, and the Bluetooth and 2.4 GHz Wifi work nicely. However, some customers mention that the switch may be too large for some electrical boxes.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 100 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Love this smart switch
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this smart switch, it works great with amazon and makes it easy to turn lights off without getting up!
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thanks for the feedback we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Pros mentioned:
Installation
Rated 5 out of 5 stars
Fairly easy to install
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed to buy because could not get light bulbs that worked with Alexa. Was fairy easy to set up.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi there, we're glad to hear the setup was a breeze! Feel free to give our support staff a call at 1-844-302-2943 if you're ever in need of assistance. Additionally, you can email us at [email protected], thanks!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Excellent smart switch!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
C by GE switch are very easy to install. It takes a while to connect it to the app but is all worth.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Wonderful features easy to set up
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful features and easy to setup ,looking forward to expanding to additional uses around my home
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi Kenneth, we're glad you're enjoying the different features of the switch! If you ever need anything please give us a call at (844) 302-2943. Thank you for the feedback.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
I have installed many of them
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They work flawlessly. LookS beautiful And It is a way to convert your house into smart house
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi Santiago, thanks for the feedback we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 2 out of 5 stars
C by GE LIGHT SWITCH
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are connecting these to a single light switch it is easy and straight forward. Connecting it using it as a 3 way switch it gets a whole lot more confusing and there are NO instructions that come with the package nor is there anything online that covers the installation with 2 black wires. The dimmer switch has one black and one red wire with detailed instructions on how to connect as a 3 way. You have to hunt for the link though as the one mentioned in the written instructions is a dead link. Because these don't have separate line and load wires I had to try multiple wiring configurations before I got at least one of the switches to work properly. The only way I was able to get the other switch to work at all was to put it in the same room in the C by GE app. You can't set these up directly with the Google Home app. Must be in the GE app first. If my wifi goes down the 2nd switch is useless. It only works by controlling the other switch via wifi. Was only able to figure that out because I waited 45 minutes to get through to the customer support line a few days earlier because another switch wasn't working with the C by GE smart bulbs I had because those weren't loaded into the GE app before using google home. The GE app actually tries to force you to use the google home app instead of the GE app but if you are using the switches and the bulbs you have to reset the bulbs (which is a pain in the butt) to set them up all over again in the GE app. I'm very comfortable with electrical connections and I'm very tech savvy, if not I would have pulled my hair out and returned everything to the store. Spent another 45 minutes on hold for customer service and never did get anybody on the phone before I was finally able to make it work by experimenting on my own and just hung up. I went with these switches because I already had 15 C by GE bulbs (got them much cheaper on and just after black Friday) in my house and because Best Buy put the switches on sale for 1/2 price. If you can get the switches cheap enough and you have the patience and determination to make them work I would go that route and skip the smart bulbs. Yesterday I spent half of the day trying to figure out why all the switches turned red because they lost my WIFI signal. I reset about 6 switches before I finally saw a setting in the GE app for resetting the WIFI connection. Apparently all the switches had dropped my wifi network and connected to what I assume was a neighbor's unsecured network. I was able to fix several other switches just by resetting the wifi network. There is no way to lock it into your secure network which really should be addressed in a software update. I have only had the switches for about 2 weeks but have already spent many hours fighting to get them to work and and connect in the first place and to keep them working. I've learned multiple work arounds for issues that have come up but only because I refused to give up. Bottom line, if you have the patience and determination to make them work and really really want smart light and fan controls and if you get them cheap enough to make it worth your while give them a shot. If you are starting from scratch I would probably try another brand that hopefully has a better staffed customer support and better instructions. Quick note on the packaging. I feel like that is a waste of money and the fancy no screw switch covers are pretty but most of my light switch covers are 2-3 switches so the fancy single switch light covers that come with the switches are inflating the cost of the switches and are just wasted. Would much prefer cheaper packaging without the switch covers (they are readily available at Lowes) and better troubleshooting links on the website to help bring the price of the switches down to make them more affordable.
No, I would not recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hello again Wyliebar. We appreciate the feedback and will certainly take your comments into consideration and will continue to make improvements to the C by GE app. We are sorry about the long wait time to reach our support team. The call volume has started going down now so if you still need any help with your switches, please contact our support team. Phone: 1-(844)-30C-BYGE (1-844-302-2943) Email: [email protected].
Pros mentioned:
Wifi
Rated 5 out of 5 stars
Cool light switch!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cool light switch that works on bluetooth! Great for many uses around the house!
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Allen, that's great to hear! Let our support team know if you have any questions or concerns regarding the products, thanks!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Love it
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased one to try it out and ended up buying 4 more easy installation and setup
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi IssacHunte, we’re very happy to hear you’ve had that experience! We’re glad to hear you’re enjoying the switches and they are working as you wanted them too. If you ever need anything please give us a call at (844) 302-2943. Thank you for the feedback.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Love This!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I already bought 3 of these. I will get a couple more. My son loves it to.
I would recommend this to a friend
Rated 4 out of 5 stars
Hard to give an accurate review, haven’t installed
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can’t give an accurate review on this particular item, as I have not yet taken the time to install it. From what I’ve been told by friends who have purchased this, it has been great and I’m looking forward to installing it in the near future.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thanks for the review! If you need help with the installation, please don't hesitate to reach out to our support staff at 1-844-302-2943, we'll be glad to assist you with your wiring needs!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great switch
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install (need neutral wire) and also easy to set up in the app
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi Cuse8080, we're happy to hear you're enjoying the switch! We're glad it was easy to install and setup as well. If you ever need anything, give us a call at (844) 302-2943. Thank you for the feedback, have a great day!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
comfort
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
once installed, you’re all good , needs to reset once in awhile
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi there! If you encounter any issues with your Smart Switch, please feel free to reach out to our support team at [email protected] or by giving us a call at 1-844-302-2943. We'll be glad to help!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Wish I had bought sooner
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great smart light that makes it so easy to turn light off from anywhere.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Great smart switch
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great smart switch easy install and easy set up with Amazon echo show
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and setup, Works great with the hub
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi Kenrice, Thanks for the review we appreciate it! Glad to see that you had a fast and easy setup. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Pros mentioned:
Compatibility
Rated 5 out of 5 stars
Easy to install and set up
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These switches work very well with my Alexa a the hub.
I would recommend this to a friend
Rated 5 out of 5 stars
It's a good switch
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a very good switch for the money. I would buy it again.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was awesome and it was easy to set up and use.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi Frankdshaw, we’re very happy to hear you’re enjoying the devices and they are working well for you, thank you for the feedback!
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Works
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's works like it should and was easy to install.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Functionality is important, and voice control for lights is just cool! We're glad to hear that you are enjoying them.
Pros mentioned:
Ease of use
Rated 3 out of 5 stars
Good product - may pop circuit
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
love the functionality. When we installed it it popped the ground fault on the outlet. Needed to use elsewhere in the house.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thank you for the review. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support