Customer Ratings & Reviews
- Model:
- 93105002
- |
- SKU:
- 6331751
Customer reviews
Rating 4.3 out of 5 stars with 100 reviews
(100 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the product's ease of use and straightforward installation. The smart switch is compatible with Alexa and Google Home, and the Bluetooth and 2.4 GHz Wifi work nicely. However, some customers mention that the switch may be too large for some electrical boxes.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Love being able to just tell it to turn on or off.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great. One problem was I had two switches, one at both ends of the room, that could turn off or on the lights. The instructions to do a 3 way switch was not as easy as only one switch.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi TJSR! Thanks for taking the time to review our product. Our knowledgable support team is here to help you if you need assistance with installing your 3-way switches. You can contact our Support team at 1-844-302-2943 or [email protected].
- C by GE Customer Support
Rated 3 out of 5 stars
wiwi switch
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had plans to install in a box with 2 switches. but.. this doesnt work that way as it has its own switch cover.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey Roger, our switches are standard size so if you plan to put them in a box with another standard sized switch you will have to buy a double switch plate. You can find those at most common hardware stores. - C by GE Support
Rated 5 out of 5 stars
Smart light switch
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for having smart lights option without bulbs. Works well with Google minis if you set it up for if you have your hands full. Also great to turn on when you are on vacation and you want people to know that someone is still home.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Doug thank you for taking the time out of your day to leave us this review. We greatly appreciate it and hope you continue enjoying your switch.
Rated 4 out of 5 stars
They work good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one i got didn't work. But then i got another one and happy with it.
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Thank you for choosing Cync! We are thrilled to hear you are enjoying our On/Off Button Style Switch. A member of our team would love to speak with you directly regarding the Switch that did not work. Please consider reaching out to us by calling 1-844-302-2943 so that we can find a solution for you. -Cync Support
Rated 5 out of 5 stars
Lights up
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This switch is very convenient. It has a lot up ring around the button that makes seeing in the dark convenient if you don’t want to wake everyone up by yelling “hey google”.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review Jesse! We are happy to add a little convenience to your life. -C by GE Support
Rated 4 out of 5 stars
Good Smart Switch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good App. Good integration with Alexa. Does require neutral wire to work.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .GiAprille, Thank you for your feedback! You are correct, this Smart switch does require a neutral wire.
Rated 5 out of 5 stars
Magic switch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome switch but had to return for a three wire. Wasn't informed that older house require three wire. Everything work out crazy return
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you were able to get the switch you need there. We appreciate you using C by GE for your smart home needs! -C by GE Support
Rated 4 out of 5 stars
A differ way to activate lights with push buttom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The switches are bringing a new way of effortfully less use of Google Assistance.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good choice for smart switch. I have this brand in 2 rooms so far.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Melissa, thanks for the review we appreciate it so much! We're happy to see that you're enjoying our switches! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 3 out of 5 stars
Works as a dimmer but not smart connected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice dimmer which is currently working but not working with the app or with Google Home it is definitely not as easy as getting a smart bulb which is a lot easier to deal with. I've tried to fix it but not successful yet.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi HoraceQ, we're sorry to hear you're having issues with the switch. We'd love to get these issues fixed for you. Could you give us a call at (844) 302-2943? We'll do our best to get this resolved as quickly as we can.
Rated 4 out of 5 stars
Good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products. Worth for every buck you spent.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thats wonderful to hear Rish! Thanks for taking the time to leave a review!
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No hub required & it can run regular lights too which is a major plus! Love this!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Kimber5765, Thank you for the feedback! You are absolutely correct, the switch has no need of a hub to connect to your other Smart Home automation apps, like Google Home or Alexa. The switch has so many other features, visit www.cbyge.com or contact our Support team at 844-302-2943 for more information. We are always here to help you make the most of your C by GE Smarter Home
Rated 4 out of 5 stars
Light swich
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t put them in yet so I can’t give you a review
I would recommend this to a friendRated 5 out of 5 stars
Great design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my home trying to make it for confortable and GE was the best option. Great price and quality
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .we're glad to hear you're enjoying the switch! If you ever need anything please give us a call at (844) 302-2943. Thank you for the feedback!
- Pros mentioned:Installation
Rated 2 out of 5 stars
Good in theory, but hardly ever works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the concept of this light switch. The installation was not complicated at all, the setup was also pretty simple. One we tried to manipulate the light through the Google Home app it almost never worked.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Double Check switches before purchase
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not do enough research with this before my purchase. I have yet to find a switch to replace that I want this located and has the correct wires in the box or even has a big enough box to fit this into to be able to install this.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for reaching out! Feel free to contact our tech support to determine which switch will suit your needs and is supported with your wiring setup. You can contact us at 1-844-302-2943 or [email protected]. -C by GE Support
Rated 3 out of 5 stars
It’s not programmable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I can program it so I don’t have to turn it off and on. Actually that was the purpose of buying this product. I want to return it but too lazy to go back to store.
I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for reaching out and allowing us to be you smart home product of choice. We have a feature within our application called 'Scenes/ Schedules'. This tool allows you to set automations for your devices to turn on and off at your desired time of day. To access our 'Scenes & Schedules' feature we kindly ask that you follow these steps Cync App-->Tap 'Scenes' on The Top Right Hand Corner-->Plus Sign-->Capture-->Create Your Scene. Should you need further guidance, we would be more than happy to assist. Please feel free to reach out to us at 1-844-302-2943. -Cync Support Team
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and simple desing, ITS ok for me, works Good with Alexa
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Sixx, we're happy to hear you like the design and everything is working how you want it too! If you ever need any assistance please give us a call at (844) 302-2943.
Rated 5 out of 5 stars
Good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good game and is so fun to play I like to be on ps5 better but is ok
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Ivan thank you for the review but we are C by GE and this product is for our switches. Did you intend to leave a game review for another Best Buy product? -C by GE Support
Rated 3 out of 5 stars
Good switches for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switches are a good bang for buck but the app leaves a bit to be desired. Troubleshot wiring for over 8 hours only to find that moving the switches from one room to a new room was causing the issues in my 3-way setup.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi, we are sorry to hear that :( Please let us know what exactly did you not like about our app. We are always looking to improve and would love to hear what you would change about the app. Please reach out to our support team at 844-30C-BYGE (844-302-2943) or by email at [email protected]