Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Cync ee JO Get More From Traditional Functionality Bulbs Neutral Wire On/Off Smart Switch Makes Traditional Bulbs Smart For Newer Homes With Neutral Wires Set Schedules & Scenes i the CYNC App Voice Control Out-of-Home neutral Control wire required works with Alexa & Google Assistant Helps Reduce Utility Costs Set schedules & save money on energy and come home with lights off without needing to turn them off manually Convenient Voice & Out-of-Home Controls Lights on Different Circuits May Require Additional Google WI-FI SWITCH NO ADDITIONAL HUB REQUIRED Simple setup process, no separate hub required. CNC Switches.
  • Alt View 1. Cync - Cync Smart Switch, On/Off Button Style, Neutral Wire Required, Bluetooth and 2.4 GHz Wifi - White - White.
  • Alt View 11. GE - CYNC Smart Switch, Neutral Wire Required, On-Off Button Style with Bluetooth and 2.4 GHz Wifi (Packing May Vary) - White.
  • Alt View 12. GE - CYNC Smart Switch, Neutral Wire Required, On-Off Button Style with Bluetooth and 2.4 GHz Wifi (Packing May Vary) - White.
  • Alt View 13. GE - CYNC Smart Switch, Neutral Wire Required, On-Off Button Style with Bluetooth and 2.4 GHz Wifi (Packing May Vary) - White.
  • Alt View Zoom 14. Cync - Smart Switch, On/Off Button Style, Neutral Wire Required, Bluetooth and 2.4 GHz Wifi - White.
  • Alt View Zoom 15. Cync - Smart Switch, On/Off Button Style, Neutral Wire Required, Bluetooth and 2.4 GHz Wifi - White.
  • Alt View 16. Cync - Cync Smart Switch, On/Off Button Style, Neutral Wire Required, Bluetooth and 2.4 GHz Wifi - White - White.
  • How to schedule your C by GE lights video 7 minutes 29 seconds
  • Cync Energy Saving Overview Video video 0 minutes 34 seconds
  • Cync Floor Plan Overview Video video 0 minutes 48 seconds

Cync - Smart Switch, On/Off Button Style, Neutral Wire Required, Bluetooth and 2.4 GHz Wifi - White

Model:
93105002
SKU:
6331751
Your price for this item is $24.99

Customer reviews

Rating 4.3 out of 5 stars with 100 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's ease of use and straightforward installation. The smart switch is compatible with Alexa and Google Home, and the Bluetooth and 2.4 GHz Wifi work nicely. However, some customers mention that the switch may be too large for some electrical boxes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 100 reviews

  • Awesome

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Exactly what I wanted. Good Price and quick shipping.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review Robert. Thanks for choosing C by GE for your smart home needs. - C by GE Support

  • Smart switch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. User must use 3 lead wires due to neutral required

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to review the C by GE wired switch. Please reach out to our support team at 844-30C-BYGE (844-302-2943) or by email at [email protected] if you ever need help in the future.

  • This works amazing!!!!! I love the fact that this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works amazing!!!!! I love the fact that this works with my Alexa !!

    I would recommend this to a friend

  • Love

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome technology. Love my new smart bulb set up. Would def recommend

    I would recommend this to a friend

  • Easy to setup

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to setup. Very good looking and reasonably priced.

    I would recommend this to a friend

  • Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for with a smart switch for my fan.

    I would recommend this to a friend

  • Very cool technology

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool technology, works great and lights are very bright

    I would recommend this to a friend

  • Very easy to set up

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Works great with my echo dot.

    I would recommend this to a friend

  • Great product!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this product for awhile. It works great!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're very happy to hear that, Nate! Thank you for the review, we're glad you're enjoying your switch!

  • R Davis

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had problems with this switch from the start. Won't stay connected. I like the sleek look but no good if it doesn't work.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Sorry you were not able to get your switch connected. There is a tab at the bottom of the switch called an airgap if you push that tab in for 3 seconds it'll power cycle your switch and should allow it to reconnect. If not please reach out to us at 1-844-302-2943 for further troubleshooting. -C by GE Support

  • GE name not their product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product and works the way expected. But to be honest if Luton made one at this price point I would get it.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected] we’ll be more than happy to assist.

  • Have not installed this yet.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are currently getting our home built and I have not had a chance to install this item yet.

    I would recommend this to a friend

  • Annoying they go offline!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Apparently these C by GE switches go down constantly and have a steady red light. Then you need to update them through the app. So freakin annoying!!! Worst switches ever. Go with TP-Link or others, I have TP-Links in other rooms and I never have issues.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi John, sorry you experienced this issue. The red indicator light is due to a disconnect to your home wifi network. The switch requires a 2.4ghz signal to maintain functionality. So if your router gets unplugged it can kick the switch off-line. To correct this a simple power cycle can work by pushing in the airgap tab on the bottom of the switch for 3 seconds and then letting go. If you require additional assistance please reach out to us at 1-844-302-2943 or email [email protected]. -C by GE Support

  • Nice but....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night light too bright, interface say unable to connect from outside network

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Jaxboi!

      Thank you for taking the time to review our product. Our smart lights are "Bluetooth-enabled." They can be connected and controlled remotely in two ways:

      1. Connect them directly to any Google Home device using the Google Home app. Since Google Home devices connect to Wifi, your smart lights can use them as a "Smart Bridge" or hub.

      2. Connect your smart lights to the C by GE app and use one of our "Smart Bridge" devices to connect them to Wifi. This includes our smart switches, our smart plug, and our C-Reach Smart Bridge.

      Feel free to call us at 1-844-302-2943, email us at [email protected] or live chat with us on cbyge.com if you have any questions or concerns. - C by GE Customer Support

  • Cute but hard to set up

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to set up, not good for older homes. It takes a lot of work to put up need a electrician

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry to hear that you are having some issues setting up your Smart Switch, here is a helpful link that has some tips on installing your switch cyncsupport.gelighting.com/s/article/setting-up-cync-smart-switches. If you are still experiencing any issues, please contact us at 1-844-302-2943. We will happily get you up and running! -Cync Support team

  • Lights turn on by themselves

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once linking the switch with the app, the switch kept turning on by itself. Called GE customer service, uninstalled and reinstalled and had same issue. Returned product to Best Buy

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello. We are sorry to hear about the trouble you experienced when using our wired switch. We will inform our development team about this issue, and we hope to be able to earn your business again in the future.

  • Pros mentioned:
    Installation

    Good value but challenging with Google Nest Mini

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this specifically to work with Google Assistant. Installation instructions clear and install was straightforward. Works well manually and with C by GE app. Trying to link with Google Nest Mini has been very frustrating. Google Home does not recognize the switch. Customer support was quick to pick up during call and chat sessions and very friendly. They acknowledged the issue and stated engineers are working on problem. Said to call back in few days. I did and was told problem still pending and to call back next week. I appreciate the good value of this switch and would have bought several but the time I've spent trying to resolve this issue has evaporated any savings. I'll be returning this switch and trying a different brand.

    No, I would not recommend this to a friend

  • Decent device, does what it states

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent switch but it seems that at night, the voice assistant service drops somehow and it's not able to find the device. Not sure if this is on the C by GE side of it or if it's Google home. I assume it's on the C by GE because the other devices still work in google home, so it seems the service that bridges C by GE to a voice assistant drops. Not sure if GE is running maintenance or updates at that time or what. Would be nice to be able to view a debug log or output somewhere in the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Nice looking switch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned several of the dimmer version of this switch. Added a few of these to the setup to fill in the less common areas in the house. Easy to install and setup. Working great with Alexa and Google Nest. Satisfied.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Smarterthanyou! Thank you for both purchasing and reviewing our products. We are happy to hear that you are enjoying your new smart switches, and that the setup was easy for you. That is something we definitely love to hear! - C by GE Customer Support

  • this is a smart switch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for making your plugged in device smart, this is a smart switch and we can control with smart phones.

    I would recommend this to a friend
Page 5, Showing 81-100 of 100 reviews
Sponsored

People also viewed