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Customer Ratings & Reviews

Your price for this item is $419.99
The comparable value price is $629.99

Customer reviews

Rating 4.7 out of 5 stars with 201 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 201 reviews
  • Rated 5 out of 5 stars

    Great for small office use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fifth of this laptop that I've purchased for my office staff in the past couple of year and will continue to buy them as needed for as long as possible. For not knowing much about computers, they're very easy to set up and super user friendly. For our basic office needs these are perfect and affordable. It even works great when I'm working on the road. Lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐⭐⭐⭐⭐ Solid Performance for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this Dell 15.6” 2K Touchscreen laptop recently, and it has been a great value so far. The 2K touchscreen is surprisingly sharp and responsive, and the overall build feels sturdy for a budget-friendly device. The Intel i5 processor handles everyday tasks smoothly — browsing, streaming, light productivity, and even multiple tabs at once without slowing down. The 8GB RAM and 512GB SSD give it a good balance of speed and storage, and boot times are quick. For anyone who needs a reliable laptop for school, work, or general use, this model delivers more than you’d expect at this price point. Setup was simple, battery life has been solid, and the carbon black finish looks clean and modern. Definitely a worthwhile purchase if you want strong performance without overspending.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My work Dell died and I needed something asap. My IT department agreed this would be a great life saver, and it has been much more. The touchscreen feature is awesome and the operating system, although new for me, is great. 10 out of 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most common compliment is the laptop's blazing speed. The modern 13th Gen Intel Core i5-1334U processor combined with the 512GB SSD allows the system to boot up instantly and load applications with no noticeable lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this laptop to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing look, speed and storage!! RAM is more than enough to manage daily tasks and when you are using multiple apps simultaneously!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I wanted and more.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to set up and using it is easy to learn. The storage holds a lot of data and it's fast at processing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my laptop!! Easy to use. The only thing I don’t like at all is the battery life it doesn’t hold charge long at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It is slim and easy to navigate and love the touch screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Light and efficient and easy to use plus the battery last longer than what I was thinking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. Does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a gift!! And I love it! The screen is huge and I love the touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its looking good, it was for my wife birthday gift and she loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Touch screen is very responsive. Good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome!! I love it, its great working for my kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for a great price. It’s just a little too big. Kind of bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXACTLY WHAT I WANTED!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around for several weeks to replace a Dell laptop I loved and was perfect and going strong. But Windows 11 couldn't be updated to my WONDERFUL TOUCH SCREEN DELL. I wasn't going to spend a fortune for a laptop that is used for shopping and news. If it was in my price range, it didn't have touch screen unless it was an 11-inch screen. I needed at least 15. I saw this the day it showed up online. It was a Dell! A tad over my price limit that I wanted to stay in, but it was a Dell, and I knew it would be worth it. I texted my husband and told him we were going to Best Buy when he got home from work. We did and I looked at it and LOVED it. I still LOVE it. I also had the nicest young man help me with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't beet the price perfect for paying bills getting emails listening to music surfing the web great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for Money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money! Definitely a great deal. I have always been a fan of Dell and how sturdy it is. It also doesn't heat up fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop, Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Dell laptop overall. The matte black finish looks nice and doesn’t show fingerprints, which is a big plus for me. It’s not too heavy, so it’s easy to move around and use wherever I need it. The screen looks great and the touchscreen works well. My only small complaint is the keyboard, it feels a little soft when typing, but it’s not a deal breaker. I do like that the power button is on the keyboard instead of on the side, which just makes more sense to me. All in all, it’s a solid laptop and does what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer to replace my 7 year old HP computer. It only had 112G of storage. This Dell is great. Non-glare screen, Windows 11, clear graphics & 512 GB of storage. I was happy to be able to download the drive from HP so I wouldn't have to replace my 15 year old HP printer.

    I would recommend this to a friend
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