Main Content

Customer Ratings & Reviews

$449.99
Save $180
Comp. Value: $629.99

Customer reviews

Rating 4.7 out of 5 stars with 308 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and speed of the 15.6" 2K Touchscreen Laptop, finding it meets their needs effectively and updates rapidly. The touchscreen functionality is also a valued feature. However, some customers have expressed concerns about the battery life and the feel of the keyboard compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 308 reviews
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    ⭐⭐⭐⭐⭐ Solid Performance for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this Dell 15.6” 2K Touchscreen laptop recently, and it has been a great value so far. The 2K touchscreen is surprisingly sharp and responsive, and the overall build feels sturdy for a budget-friendly device. The Intel i5 processor handles everyday tasks smoothly — browsing, streaming, light productivity, and even multiple tabs at once without slowing down. The 8GB RAM and 512GB SSD give it a good balance of speed and storage, and boot times are quick. For anyone who needs a reliable laptop for school, work, or general use, this model delivers more than you’d expect at this price point. Setup was simple, battery life has been solid, and the carbon black finish looks clean and modern. Definitely a worthwhile purchase if you want strong performance without overspending.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Does everything I wanted and more.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to set up and using it is easy to learn. The storage holds a lot of data and it's fast at processing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great for small office use!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fifth of this laptop that I've purchased for my office staff in the past couple of year and will continue to buy them as needed for as long as possible. For not knowing much about computers, they're very easy to set up and super user friendly. For our basic office needs these are perfect and affordable. It even works great when I'm working on the road. Lol.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most common compliment is the laptop's blazing speed. The modern 13th Gen Intel Core i5-1334U processor combined with the 512GB SSD allows the system to boot up instantly and load applications with no noticeable lag.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I recommend this laptop to buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing look, speed and storage!! RAM is more than enough to manage daily tasks and when you are using multiple apps simultaneously!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Light and efficient and easy to use plus the battery last longer than what I was thinking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touchscreen functionality

    Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It is slim and easy to navigate and love the touch screen!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen functionality

    Rated 5 out of 5 stars

    Love!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a gift!! And I love it! The screen is huge and I love the touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen functionality

    Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My work Dell died and I needed something asap. My IT department agreed this would be a great life saver, and it has been much more. The touchscreen feature is awesome and the operating system, although new for me, is great. 10 out of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Perfect Computer for me!!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my birthday. It is perfect. I have customized it to my liking and have used it everyday since I purchased it. I look forward to purchasing other software to make my usage more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome purchase!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer! Great deal, I took advantage of the open box deal. It was pretty much brand new, the only way you could even tell it wasn’t brand new is because it didn’t have the original packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my laptop!! Easy to use. The only thing I don’t like at all is the battery life it doesn’t hold charge long at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. Does everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Touch screen is very responsive. Good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome!! I love it, its great working for my kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charger failure

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger that comes with the laptop doesn’t work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its looking good, it was for my wife birthday gift and she loved it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for a great price. It’s just a little too big. Kind of bulky

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Touchscreen functionality

    Rated 5 out of 5 stars

    Great Powerful Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like the second Dell laptop I’ve ever owned. The first one I paid over $1200 for it and I love it. The price of this one is what caught my attention. Who wouldn’t purchase a Dell for $329. On top of all the bells and whistles it had on it. As well as the fact that it was touch screen which is something that I can’t seem to live without. The processor is fast and it has a long battery life. I actually purchased it for work and other things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Speed

    Rated 5 out of 5 stars

    Dell Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to set up! Very fast and the larger screen makes it easier to read.

    I would recommend this to a friend
Sponsored