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Dell - G7 15.6" Gaming Laptop - Intel Core i7- 16GB Memory - NVIDIA GeForce GTX 1060 - 128GB Solid State Drive + 1TB Hard Drive - Licorice Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 661 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 3 out of 5 stars

    Almost perfect but!!!!!!!!!!!!

    Posted
    GeeksGuideTo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Build Quality: It’s a solid laptop, the hinge although not the standard dual hinge is still solid. The plastic case while not a good as say the aluminum ones like MSI or Asus it is more than enough if you are not going to abuse it. Input: The keyboard is decent and while it's not a gaming mechanical one for a laptop its not bad. The blue back lighting is nice as it's easy on the eyes and makes gaming at night in the dark easy. They added an extra nub on the S key so when gaming to find wasd is easy by touch also there is graphic boxes around those keys as well. The palm rest and touch pad are on par with any other midtier laptop in this price range. Ports/IO: The power is on the right-hand side and that’s a plus however like all dell systems it’s a straight plug and I can see over time if you are not careful putting undue stress on the power port and causing the solder connections to come loose causing it to not charge. This is not all that uncommon, and a right-angled adaptor would have been nice given its location. IO on this laptop is good you not only get the standard USB 3 type A ports there is also a USB 3.1 type C, SD Card, RJ45 Gigabit Ethernet as well as HDMI, headphone and a lock slot to round it out. I would have like to have seen a mini display port for connection to a monitor but more on that later. Display & Video The display on this laptop is ok at best, while FHD 1080p it’s only a 60Hz and not sure how you can call something a gaming laptop with only a 60Hz display. To add insult to injury there is only an HDMI connection and would have liked to see a mini display port as well to take advantage of some higher end monitors. On the plus side the 1060 MaxQ while not a full-fledged 1060 (its been clocked down for thermal reasons) is more than enough to run most AAA games at high settings and even some at ultra and still get 60+ FPS. Battery: The G7 comes with a 56 Wh battery that will give you about 3.5 – 4.5 hours of use under normal use ie Netflix, web browsing, office productivity, etc. Now gaming you will only get about 1.5 hours before you need to find an outlet. In addition to that, you will not get peak performance out of just the battery as it can not keep up with the i7 and the 1060 running full blast. Storage: The G7 has two options that best buy carries one comes with a single M.2 256GB SSD the other like I have is a 128GB SSD and a 1TB 5400RPM HD. Now for pure storage ie movies, word doc’s, etc the 5400RPM drive is more then enough however you will see substantial load times if you install your games to it and with only a 128GB SSD there is not much room to load games on to it either. Upgrades: Well, in short, there is not much, both the ram slots are populated with 8GB DDR4 SODIMMS so to upgrade to 32GB of ram would be rather costly and to replace the 128GB SSD with say a 500GB Samsung 970 will run you about $130. Networking: This is where the system falls apart, almost all modern gaming is online based everything from the Battle Royals’s like PUBG, Fortnite & BO4 to games like GTA, HotS, CS:GO & WoW. The built-in networking on this system just flat out sucks, I have a 1GB cable connection and have yet to see speeds over 40Mbs via WiFi. I know its not my cable because I did a google search and found page after page of the same complaint all of them have no fix from Dell for this problem. This is totally unacceptable for a performance gaming system that when is not on sale cost $1200. Conclusion: While the laptop has many points in its favor from the GPU, IO, and general build quality the lack of a display over 60Hz and the networking are just too much to overcome. If these issues were addressed I would have no issues giving this a solid 4.5 stars but with these, I can’t give it any higher then a 3 star just beware of its shortcomings.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      @GeeksGuideTo,

      We thank you for taking the time to write about your experience. The team regrets to read that you haven't been 100% satisfied with your GTX.

      At your convenience, our tech support team would love to chat with you on your concerns at 1 (800) 999-3355.

      Best,
      Chris Dell

  • Rating: 5 out of 5 stars

    HUGE BANG FOR YOUR BUCK

    Posted
    branberrycakes
    • My Best Buy® Elite MemberElite Member

    This has to be the best gaming laptop for the price in a while and even rivals those that cost 2x the price. First off, I got this laptop on sale during Memorial Day week at $1,040.99. I was looking for a laptop specifically with the GTX 1060 GPU and behold, Dell knocks it out of the park with this bad boy. == PROs == -1060 6GB VRAM Max Q Design is an absolute beast. Played games like DOOM (2016), Wolfenstein II: The New Colossus, Gears of War 4, The Division ALL on Ultra Settings. I was averaging 60-95 Frames Per Second during massive action scenes! Mind you, I played each game at least 2 hours straight and the laptop kept cool between 69-71 Celsius! So, short answer is yes, this thing can tackle gaming at 1080p 60fps no problem. I haven't tried gaming at 4K 30FPS, but based on benchmarks provided via YouTube, as long as the game is well optimized, you should be able to play at 4K at playable frame rates on Medium settings which is also amazing. -Overclocking the refresh rate (AUO63ED Panels ONLY). I was lucky enough to get one of these panels. Unfortunately, I cannot find any information on how to determine this unless you verify internally. Anyhow, I was able to overclock up to 96Hz without any issues. You can go up to 100Hz, but I haven't been able to try it out myself just yet. Either way, playing at frame rates higher than 60FPS is a beautiful thing to see. -Thunderbolt 3 port for future eGPU (External Graphics Card) is awesome once the 1060 starts to age, but should be able to play games very well until the next 3-4 years depending on how resource intensive video games get. I wouldn't be surprised though if this card defeats the next iteration of both Sony's and Microsoft's consoles. -128SSD+1TB HDD 5400 RPM, really great how they added an SSD and 1TB of hard drive space compared to the other version of this laptop -16GB of DDR4 RAM, once again, amazing that they were able to give this at this price range -Build design, the black chassis and the blue accent looks great. The laptop itself is about 5lbs so it's got some decent weight, but not your typical heavy gaming laptop like the Acer Predator Helios 300. It's pretty thin but not macbook air thin. This is a great gaming laptop without looking like one which is a HUGE plus to me. -The Screen itself is a 1080p IPS Panel. Looks great, but you could tell that they had to make some compromises to keep budget friendly. Although this can be taken as a con, I'm not. It doesn't have the best representation of colors, but like I said, it gets the job done and games look good on it. == CONS == -Wish the bezels on the screen were smaller, but its not bothersome nor will it drive you insane unless you are very picky -Speakers aren't that great, but yet again I play primarily with headphones so it doesn't really affect me as a buyer. It's decent, but won't blow you away for sure. As you can see, the PROs definitely outweigh the CONs. I couldn't be happier and it's great that gaming laptops are getting more powerful, thinner and most of all, being more budget friendly.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for gaming, good for productivity

    Posted
    ZombieHedgehog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this laptop to mainly run circuit simulation software and for use as a general productivity machine. It was a bonus that it also had an integrated GTX 1060 Max-Q, which means that overall the chassis is thin and light compared to other "gaming" laptops. The combination of the fast GPU and exeptionally good CPU means that there are no bottlenecks for most tasks, including gaming at high settings (or more). My only problem with the laptop is that the matte screen is only 60Hz and is pretty dim. If I did not have an external monitor to game on, it would be difficult to see dark areas of games. Brightly colored games do not have this problem, but this may be a concern for people playing games that take place in dark settings. For the construction of the chassis, the keyboard is just a standard Dell keyboard, but with an odd blue backlight; it's nothing gaming grade. I would have loved to see a red or white backlight (or RBG for that matter). The trackpad is also pretty standard, which is good since Dell trackpads are far better than any others (besides apple products). Everything is metal which makes it a bit heavy but very sturdy. The screen has thick bezels and is a little dim, but has good colors for basic tasks. Everything feels solid and should be durable for years to come. My specific model comes with a GTX 1060 Max-Q (which is slower than a 1060), a very powerful 4GHz 6 core 12 thread i7-8750H (this will have enough power for many years to come), 16GB of ram (2x8GB), a 128GB M.2 Sata SSD, and a 1TB HDD. The battery is above average at 56WHr and the connectivity is above average with a good wireless card for WiFi and Bluetooth. The power brick is huge and delivers 180W to the laptop, so if you purchase their 90W aftermarket charger, when the laptop draws more power than the charger can deliver it will use power from the battery. The laptop stays cool during gaming but the fans are loud since this is a very high performance, almost desktop class 45W TDP CPU and 1060 Max-Q. A real gaming desktop delivers more performance for a lower cost than this laptop, but the ability to take it with me around the room or to different buildings is worth it. This is a great laptop and deserves 5 stars, but I have to take a star away for a few reasons. The screen is a bit disappointing for what it is, and a 128GB SSD is unreasonable as a boot drive. I would rather have a smaller HDD with a 256GB SSD or no HDD and a 512GB SSD. There is no reason to include an HDD with a laptop today, SSDs are much faster with better battery life and are more durable when moving around. My first upgrade was to replace the SSD with a 500GB Samsung NVME SSD, which enables even faster loading times and no need to use the included HDD. Keep in mind this only costed me around $120. If I need more than 500GB of space on the laptop, a cheap SATA 2.5 inch drive can be purchased and installed where the HDD is. Otherwise the ability to remove only one screw to access both drives, the RAM, battery, CMOS battery, fans, and wireless card is amazing compared to my old laptop which required removing about 20 screws to get to this point. Hopefully the next revision fixes these problems, but for now this is a solid machine.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Laptop with a Few Negatives

    Posted
    CommanderLeona
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So my first impression upon opening the box and taking it out was...dang, this is heavy! So if you've never used a gaming laptop before you'll probably find it heavy at first. But after some time of carrying it around every day (I'm using it for college) you will get used to it. Plus, the weight provides a certain solid sturdiness--the keyboard deck is metal and does not flex at all unless you put your weight on it. The screen portion has very little flex as well--so it is a very solidly built laptop. Keyboard--absolutely love it. Some people say it's too shallow, but coming from using laptops since 6th grade I find it pleasantly responsive and clicky. However, this is a negative for me--though you can turn it off, the backlighting is bright blue. Why? Isn't Dell aware Windows 10 has a Blue Light Filter for a reason? Blue light makes your eyes tired. Everybody knows that. That's why at night you make your screen yellow. But then they make the backlighting of the keyboard, meant to be used at night, bright blue. I have no choice but to always keep it off. Sure, don't put RBG lighting but at least make the keyboard lighting white. Performance-wise, you will have absolutely no trouble running the game of your choice (as of October 2018) on max settings. Grand Theft Auto 5 is about as graphics-intensive as games get, and I run it on the highest settings possible--and there's no lag. I'm happy with the screen as well--though I did with it could go a little dimmer for use at night. The biggest problem I have with this laptop is the heat. There are two large fans at the back (which look cool, I might add). But if you use this for gaming (and why wouldn't you..it's a gaming laptop) it will get VERY hot. I mean EXTREMELY hot. Doesn't have to be GTA 5. Play Minecraft for 3 hours and you can literally boil water above the keyboard deck. I'm not joking--I checked the CPU temperature after my 3 hours of gaming and found 3 of the cores to be at 98 degrees celsius. 100 degrees is the max operating temperature for the i7-8750h, and water boils at 100 celsius. You cannot touch the g7 logo and the f8, f9, f10 keys for more than a second without your fingers literally getting burned. Halfway through I got an ice pack from the freezer and just kept it on the keyboard, which helped a bit. So if you're going to get this laptop, bear in mind--it gets very hot. Whether this insane heat is slowly damaging the internals, I don't know. Probably--but that still doesn't stop me from gaming. Another somewhat minor negative--if you're someone who likes a clean laptop, you're going to have to keep some wipes handy. From the lid to the keyboard deck, fingerprints and smears easily show. After a while it will start to get greasy..but this is just a downside of smooth, matte metal. Overall, I'm very happy with it--but if you're going to get it, you'd better make sure that you use it as a desktop, not a lap-top--if you keep it on your lap you'll probably burn your thighs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Entry Level Gaming Laptop!

    Posted
    AndyB
    • My Best Buy® MemberMember

    I have had this laptop now for about 30 days and I absolutely love it and could not be happier with my purchase. I bought it from my local store and it was on sale for $1100 instead of the $1200 price point. I would highly recommend waiting for a sale because saving 100$ can buy you some accessories for the laptop (separate keyboard, mouse, external display, etc..). I am going to do a further review and a more detailed review later down the road once I have really put this thing to the test. But i would definitely recommend this laptop for someone who is looking to both game and multitask very efficiently. I get roughly 60 fps on average on a pretty high graphics game. (Tom Clancy's Wildlands) and thats on pretty decent settings (high to very high). I personally don't ultra setting but you could, you just get less fps. I would say around 45-50 Average. But for a beginner 60fps and high graphics is well enough and looks awesome and runs great! Hope this helps someone make a purchase if iffy on this laptop. I Love it! Side note I run an external display, and use it as my main display. A HP 23f and highly recommend having 2 displays. Some people say the cons of this laptop are noise, screen quality and the screen bezel appearance. Personally when this laptop is in full load the fans do run loud yes, but what do you expect its a gaming laptop and thats what its designed for. Of course it will run loud but its doing its job and cooling the laptop well. Frankly, the noise of the fans do not bother me at all, and if you have a headset on you do not hear it at all. When the laptop has little to no load on it it is very very quiet and you can barely hear it at all. As for the screen quality i personally think its very good. the brightness is very good and i dont mind the bezel at all.. most gaming laptops always have that and i personally like it. And yes the screen quality isnt amazing compared to some ultra hd screens that laptop have now a days but compared to my Toshiba Satellite laptop this 1080p HD display blows it out of the park. I personally think the screen quality is great for gaming. Also the screen is 60Hz refresh rate so that may be a factor in gaming for you. But personally the 60Hz is just fine for entry level gaming. Especially because you wont get 100+ fps anyways on high graphics games so a 144Hz isn't that necessary. Keyboard is great too have no complaints there at all. The Backlight for the keyboard does turn off after 1 minute of inactivity but you can change it to stay on permanently in the BIOS Menu. Okay thats all im writing for now. Will update later when i have owned this device for longer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So much power!

    Posted
    Lucas
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Overall, this laptop is a very nice laptop for gaming (I bought it for college too as I will use it in modelling/CAD). It only gets loud under load, it only gets hot under load. and it has a ton of power. An i7 8750h and 1060 Max-Q is all you need to run modern games at high settings. Pros - Perfect balance of weight and durability. I feel confident holding this laptop (6 pounds) - 15.6 inches is great for portability - It's much quieter compared to other gaming laptops - Very smooth display! (Hopefully you get lucky and acquire the AUO63ED panel like I did, which is overclock-able to ~90-100hz!) - Keyboard lighting is blue!!! - USB ports are fast, and there's a thunderbolt 3 that supports 4 lane-PCIE - Touchpad is smooth and accurate - Keyboard has a full numpad - The front of it has nice blue accented cooling pipes inside - Easy access to interior parts with just one screw! (Holy moly, other manufacturers, pay attention!) - 128gb SSD boots up Windows fast, just make sure you download all other things to the hard drive. - The i7 8750h is a monster CPU. This thing can handle so many tasks at once it's ridiculous. I was downloading 3 games on 3 different platforms and able to play Rocket League smoothly at the same time. Cons - Big bezels for the display - Display isn't very color accurate - Backlighting for keys is very low, and there's only 3 settings for them - I had to make sure the 1060 Max-Q was being used in most applications that don't specify otherwise. (The laptop tried using the integrated graphics) - There is no num-lock lighting indication (there's one for caps lock) - Arrow keys are squeezed together and small I was being very nit-picky for the cons. This laptop is amazing! If you need power for tasks, games on the side, and are on a budget of ~$1,200 then you need to buy this!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Loving it so far

    Posted
    Moongoose

    Shopped around for months looking for a laptop to replace my Macbook Pro. The keyboard and general sluggishness of MacOS ruled out any computers from Apple. I look at the Surface Book 2 (owned a Surface Pro 4 for a while and loved it) but the price kept me away. I purchased an HP Spectre x360 but constant fan noise and horrible trackpad kept me hunting. I saw the low-key announcement for Dell's G-Series gaming laptops and was intrigued. When I saw it on sale Memorial Day weekend, I couldn't resist. For the price, this is an amazing value. Pros + Amazing performance + RAM and both disk drives are user-upgradable + Number keys on keyboard + Ports!!! 3 USB A, 1 USB C, and HDMI + Windows Precision Drivers for trackpad + Matte screen (little glare in sunlight/bright lights) Cons - Screen quality isn't as good as compared to Macbook, Surface, etc. It's not bad in my opinion but is definitely lower grade than some competitors. - Bezels (really Dell? really?) - Occasionally the fans will get really loud. I think it's McAfee or some other program staring in the background. The noise only lasts for 30 seconds or so. Not a big deal but occasionally annoying. - Weight. Coming from a 13" Macbook Pro, this weighs over 2 pounds more. It's noticeable if your coming from a smaller laptop. I've played a few games (definitely be plugged in when gaming!) and am impressed with the GTX 1060. I have a GTX 1070 in my desktop so I have a comparison data point. Getting 70+ fps in Subnautica. Haven't tried my Oculus Rift yet but it should handle it without issue. If you're looking for a high-performance machine for a great price, get this. Sure you can get a better laptop but you'll pay for it. The comparable Alienware is several hundred dollars (based on when I compared prices mid-May) and doesn't seem to have any benefit other than a slightly better screen and an alien logo. If you're on the fence, go for it. You'll be happy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    looks good but one thing is missing

    Posted
    Nana

    I just bought this computer in the 33016 store about 2 hours ago and this are the note so far: status: "open box" condition: "satisfactory" missing accessories:"NO MISSING ACCESORIES"// half of the charger was in...missing the cable that goes in the electrical outlet, I'm lucky I got one borrow but I have to go and ask for it at the store. comments: "Minor Scratches/Marks"//one minor scratch in the bottom so you can see it until you flip the laptop...main reason why I buy it....this scratch gave a really good discount manufacturer warranty: I will have to check with Dell to see how many month I have left So far a havent done anything but set it up and download/update the apps. the netflix gave me an error twice so I uninstall/install and is now working. Open the app store and it start downloading the updates and leave it for about an hour but all of the sudden I heard the fan - it was subtle yet it was a quiet room so you could notice the little noise, I was concern because I barely touch the laptop, check the task manager and few resources were in used but close to the screen was less than warm. Monitor//read so many rewiew about it, it looks good byt not great, a little bit dark for me. I search if I was a lucky one but no....Control Panel - device manager - panel - details - hardware ids(dropbox) and the result was MONITOR/LGD053F :( UPDATE WITH THE FAN.....3 TIMES NOW! ok now is embarrassing, im next to a macbook doing the same thing JUST USING BROWSER but mine is the only one with noise and a little bit warm close to the screen but no in the keyboard. After 2 hours, try to put the computer with a little multitasking: Netflix and youtube on, downloading and installing MySQL and Photoshop CC it went from 7-9% to 40-45% CPU usage + fan noise(no subtle any more), lift the computer about an inch and noise went down and usage too, I thought this my have help but it happened later with a of 45% but always return to 20% after a few seconds. let me know if this is normal Nice keyboard, no problem with the blue color...I barely see the keys while I type so doesn't bother me at all. I will give another update if I find anything new. +good looks +nice keyboard +good sound for a laptop +fast +cheap for all the discounts -missing cable for charger -fan noise -heavy -dark screen

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great gaming laptop for casual gamers!

    Posted
    bandit7319
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been a console gamer for years, but due to recent life changes (for the better!), my console game time is GONE! I've been trying to figure out a good way to still play all the new games I want. I thought about getting a Switch, but the third-party support for that isn't all that impressive and the screen in portable mode is 6" which might be ok, but thinking about games like Diablo or Borderlands on a screen the same size as my infotainment system in my car sounded like it could be rough. I was originally thinking I would just give it up, but then I read some other articles and sites that convinced me that a gaming laptop might be exactly what I need, and it is! Reviews have talked about how heavy the laptop is and how dim the screen is, but I'm mainly hooking the laptop to a TV and playing with an XBOX controller, so neither of those are concerns for me! I was frustrated at first because I tried running a game on it and it ran terribly, but it turns out the reason was because it was still trying to use the onboard graphics instead of the dedicated graphics card. I read an article that explained how to select what adapter is used for gaming in Windows 10, and once making that change, I was quite happy! I only have 2 gripes, but they're both to be expected by not buying one of the higher end laptops: 1) I benchmarked WWE 2K19 and was getting between 45-55 FPS. Still playable, but there was noticeable lag. Side note: Benchmark means push the system as hard as possible and see how it does. In this case, it was a 6 man tag match with all graphics settings set to max. Fortunately, in my actual playing, there's never any lag, and about the only difference is that I only have maybe 4 people on screen at once. 2) The screen is only 1080P. I was thinking it'd be cool to have 4K so I can see if I really want to invest in it for my TV.. Side note: Keep in mind what you're playing your laptop on if you connect it to a TV like I usually do. I had the game settings maxed out but this is in my office with a 720P TV, so there's no sense in using maxed out settings. When playing on the laptop itself though, then I do all maxed out.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great gaming laptop with the worst audio ever

    Posted
    Thyag
    • My Best Buy® MemberMember

    I am not a hardcore gamer and one of my main use cases is online binge watching for which I need really good audio. I bought this Dell G7 i7-8750H laptop just for the advertised MaxxAudio feature which supposedly produces great sound. But I was so disappointed to see that even volume at max (100) sounded insignificantly low (like you have to keep your ear 3 inches close to the speakers to hear properly). However when I ran the Sound Test from the MaxxAudio Pro app, the speakers sound loud and fantastic but I could never get even half of that quality otherwise, which means that it is not a hardware issue but rather a software (driver) issue. I have to say that the Dell customer support was excellent though. They patiently tried their best for 2 hours over the phone by doing all sorts of firmware and driver updates but the volume just never got better (in the end, they offered to ship it for free to to get it checked out) I later found out that this is a recent software issue on many Dell G series laptops with the MaxxAudio feature (https://www.dell.com/community/Inspiron/Dell-G5-5587-Speakers-Volume-Very-Low/td-p/6132029) which their engineering team is supposedly working on, though it is disappointing that something as fundamental as sound was not validated properly by Dell. It wouldn't be fair if I didn't point out the positives. If you're a gamer who prefers using headphones and is looking for a cheap but solid gaming laptop, then this is THE one to buy! At $1200, the specs (i7, 1060 6G, 16 GB RAM, 128 GB SSD) are a great bargain! I tried FIFA 19 and COD: BO 4 and got 100+ fps on both of them at Ultra settings. The fan doesn't get too loud while gaming. And who knows, if Dell manages to fix the volume issue, then this would be a great laptop, period!

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Thyag,

      Thanks so much for your review. We're glad that the Dell Technical Support Team is looking into the sound issue that you're experiencing. We hope that when you receive your computer back that the volume works the way you intended it to.

      We'd recommend checking out our Product Support Page if you have additional questions: https://dell.to/2G7CcU6.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Overall good, but physical UI needs improvement

    Posted
    Shannon
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My overall opinion is that this is a decent laptop, but some UI (User Interface) improvements and a physical airflow change should be made: The bad: The keyboard keys themselves do not have a good snap action to them, which occasionally results in a missed key when typing fast. I have opted for a wireless KB/Mouse when at home to combat this issue. The backlighting for the keys shines through around the edges of the keys, which makes it harder to see when typing in the dark. The ventilation openings are at the front, back, and bottom of the laptop, but it still heats up quite a bit when operating. The airflow had not been channeled properly for good cooling. I also returned my first laptop because one of the fans was failed out of the box, and was grinding against something. Due to the angle and location of the rear vents, the likelyhood of an accidental spill getting into the laptop is increased. This should be redesigned. The display does not produce a true white and has a bit of yellowing to it when compared to other displays. Laptop cord is a bit short, and lacks good flexibility. It also has a straight connector into the laptop instead of a 90 degree connector which would have been an improvement which would have made it less likely to stress/break the internal PCB connection. The good: Hardware works good in terms of overall performance. The laptop CAN be set up for dual-boot with Linux/Ubuntu (Version 18.1 in my case) - If you choose to dual boot this, look for the dual boot instructional information provided by Dell on how to prep the BIOS for the install. It will make your life easier. Plenty of USB-3 and a USB-C connection make connectivity with modern devices easier. Physical build seems pretty solid so far. The laptop does not flex much when picked up by a corner. This will help it last longer.

    I would recommend this to a friend

    • Brand response

      YourDellTeam

      Shannon,

      Thanks for your feedback. We're happy to see that for the most part you are pleased with the performance of your new Dell computer. If you'd like your computer to run cooler for you we'd suggest the following:

      Tips for Proper Usage:

      1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
      2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
      Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
      3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
      4. Use compressed air to clean the vents on a regular basis.
      5. Using a cooling pad can decrease heat and increase performance.
      6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.

      You can read the full article here - http://dell.to/2uJ8AdG.

      We hope this helps your computer operate cooler for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 3 out of 5 stars

    Okay budget gaming laptop

    Posted
    Ravenrider808
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is an "ok" gaming laptop. The specs are there on paper but in use you realize you get what you pay for. Without going into detail about the processor, screen, hard drives, etc... let me stop you at the fact that the keyboard is terrible. The keys are so spaced out if made me feel like I didn't know how to type anymore. I bought a wireless mechanical Corsair keyboard to try to solve this but I couldn't live with using the laptop keyboard when on the go. I might have kept it if Dell sold the 6 cell battery that would beef up the battery life. Dell said they did not know if they'd ever have the 6 cell battery for this 2018 model and tried to sell me a 2019 model. This made me question Dell's ability to provide replacement parts and I purchased an Asus instead. Oh, and when returning from Best Buy I learned that if you buy a replacement from them first and return a laptop you paid cash for they will mail you a check in 7 days for anything over $800 dollars. The associate and sales manager that helped me failed to mention this even though I explained my situation. I'll still shop there because they have the best toys but if there's ever an alternative I'll take it. I just use it like I usually do. Shop online, pick up in the store. Very disappointed with the "policy" about cash purchases especially since I spend so much money there. Buyer beware.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Laptop for Machine Learning

    Posted
    BlackCatOne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought to work off-site with Visual Studio, SQL Server and Python machine learning open source tools. Great laptop for doing IT/computer science. Use the high speed gen 2 USB to transfer large files (100GB databases) between laptop and Alienware desktop. Moves the files fast. Has the power to manipulate large databases (about 2 million records) at about the same speed as a desktop. Boot time is only a few seconds with the 128 GB solid state drive. I use HTML to drive a 27 inch monitor and external keyboard/mouse with the USB 3 plugs. I can honestly say there is nothing I don't like about the computer. It is quiet and powerful. I would highly recommend for any IT professional or university student. The I7 with 16 GB handles everything I throw at it, including having windows open running SQL Server queries, visual studio development and 4-5 Chrome windows (one with streaming video). Rarely does the fan run flat out (when doing a query that takes 20-30 minutes to run). I love this computer. Highly recommend the I7-8th generation processor. It allows me to take the office development environment anywhere I go. Only problem is I had to get the nobel lock from Dell, it's the new tech, bought and returned 2 that didn't work.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great but....

    Posted
    Murphcid

    So far I have given it five stars except for the 128 gb ssd is just too small these days. While the price would have gone up, a 250/256 gb makes more sense. The screen is nice, the weight is good, and the build quality is very good. The keyboard takes a little getting used to, but the trackpad is excellent. It has a great number of ports, and I really appreciate the ethernet port being present. Also the fact that there is a thunderbolt port is a really plus for me. I would liked to have seen USB-C/Thunderbolt charging, but I suspect that is coming. Sound is alright, nothing exceptional. I would have preferred an Intel wireless to Killer since Intel seems to have fewer issues in the long run (plus intel is 100% supported under Linux). Bloatware, yep there is a lot of bloatware, and the 1803 update by Microsoft makes it worse. I spent over an hour uninstalling, and stamping out the bloatware. Games run well, and neither my daughter or I have seen any stuttering, thermal throttling, or screen tearing so far. The Dell Bios update bricked the laptop, and I had to do an emergency reset to factory specs which allowed me to boot into Windows. Be careful with this feature. Also the Nvidia controller tried to update the video drivers, and it did not go well, so use caution because your milage may vary. I can and will recommend this laptop to those looking for a gaming laptop. I will later replace the ssd with a larger one.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good product with few issues

    Posted
    Customer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the laptop but was not able to use it on a daily basis. So my experience and feedback will be based on those times when I used it. I like the laptop, given the specifications, it is worth the cost. However, after installing an anti-virus software, it already identified around 3 - 4 malwares. Though they were cleaned by the anti-virus software, it made me less comfortable using it and question why would a brand new laptop have malwares inside. I did some research before buying the laptop, so I am aware with the heat issue it is currently experiencing. Though I think this is a better product than the cheap HP Pavilion Gaming Laptop, know that when I plugged it the first time, the fans started spinning at max speed with the laptop sitting idle and no apps opened. After a few use of the said laptop, I notice that the fan runs less frequent but it will still run regardless of what it is doing (even if it is doing nothing). I did not update the BIOS as suggested by other users since the update will only prevent the laptop fan from running which will generate more heat to your laptop Overall with my minimal usage of the laptop (so far), I think it is ok for my intended use. I also like the easy access of the back panel for future upgrade plans and the USB-Type C Thunderbolt port I would still recommend this product but with caution

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Junk product and bad service from Geek squad.

    Posted
    DocHolliday1985
    • My Best Buy® Elite MemberElite Member

    Had two of these.. Both G7 models. I returned the first one because it went past 95 degrees on the CPU and thermal throttled bad. And also gave me more than a few blue screens of death out of no where with regular desktop use, not even gaming ... The second one I bought today. When I got home I plugged it in and hit the power button... The computer immediately said Windows was not shut down properly.... So I was skeptical at that point already... I turn the machine off and when I turned it back on it didn't take me through factory windows setup. It loaded another persons profile...I did not buy a floor model or a used Open box variant.... So I drove back to "best buy" within a hour of purchase... I asked for a refund and some guy from geek squad tried to tell me the behavior of what had happened was normal...I would just like to say I build Gaming PC HEDT desktops for a living... not laptops but desktops. In any sense I know what I am talking about when It comes to computers... If anyone is reading this please understand that this product was tried twice by me and both failed horridly... Never again will I purchase a laptop from best buy or Dell again...Sure, I bet it could be fixed in some way... but no one should have to deal with the hassle of that right out of the box "brand new" My advise for those of you looking to buy a laptop...turn away from this model... Get a Asus or a MSI and give that a shot...And shame on the Geek Squad guy for trying to tell me this behavior is normal... Like I said I build HEDT desktops and I go to school learning cyber security... What a joke and a waste of time.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Hello DocHolliday1985,

      Thanks for your review. We're sorry to hear about the problems that you have been having with your new Dell computer. We have informed our team of the concerns that you have. If you need to follow up with Best Buy's Customer Service Team you can reach them here - http://bit.ly/2v2IVhI.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 1 out of 5 stars

    DOA, Battery Swelled first day

    Posted
    Dalb1

    Today I picked up a new dell G7 15 to replace a very dated latitude. The specs were 16 gb ram, i7, 128 gb ssd with the 1 tb hdd. I had it for about 2 hours. After initially installing apps and moving some java files over I went to reboot to see how fast the SSD would boot up. It took several minutes and then got stuck on a black screen. I rebooted, again, Black screen. After a few more boots it finally loaded windows. I decided to unplug it and continue working in a different room. After about 30 minutes of scrolling the battery fell from 100% to 46% and the fans were kicking on and off. I rebooted again and to no surprise, Black screen. I took it back to Best Buy customer service who mentioned it was very hot, although off. I had them hold it while I picked out another computer and upon returning they said they put it in a bucket of sand after discovering the battery was bloating. Is this an isolated issue? I had read dell has been experiencing some QC issues but sheesh. TLDR; Bought a new G7, was pretty much DOA, Best Buy customer service found bloating battery

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Dalb1,

      We're very sorry to hear about the situation with your laptop's battery. We have informed our team of this case so that they can research it further. If you decided on another Dell computer please don't hesitate to check out our Product Support Pages for additional product information: https://dell.to/2jgCm2l.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 5 out of 5 stars

    Amazing Specs for an Amazing Price

    Posted
    ProfEmory
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I finally decided to upgrade from a Lenovo Y50-70, and I was excepting to spend at least $1,600 for what I wanted: 16GB RAM, an 8th gen Intel CPU, and a GTX 1050i. To my surprise, I found all of that and an even better GPU for barely over $1,000 with this Dell G7. This is -THE- budget gaming laptop. Pros: -8th Gen Intel processor received a 93% benchmark for 3D gaming, and can handle any workload you would reasonably throw at it. -NVIDIA GTX 1060 Max Q is a great compromise. Great power for ultra and high settings, without creating the heat and weight of the regular 1060. -16GB Ram allows for large system caches and large amounts of processing. -Stays very, very cool. One of the best temperature regulating laptops with these specs I've used. -Sleek look, nice keyboard, great screen resolution. -THE PRICE. Cons: -The laptop is heavy. Even after sacrificing some elements of the GPU, it's much heavier than my previous gaming laptops. -Slight glare on screen. It's not too aggressive, but at the right angles in the right light, it can glare. -Fans are a little loud. Keeping the laptop cool is my priority, not keeping it quiet. However, I can see how these fans could be a slight con for some consumers. Overall, it's worth every penny, and I am enjoying it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Laptop for the Price

    Posted
    theBBGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this laptop as a Christmas gift for my nephew. He's in college and needed a more powerful laptop for his engineering software. I was looking for a laptop that can run all the engineering software which required high resolution and quick response. Also the numeric keypad which this laptop has! BestBuy and Dell representative were both very helpful explaining to us about all the features about this Dell - G7 15.6 laptop. They told us that even though this is a gaming laptop, it would be the best to handle the engineering software and the processor horse power underneath will surely deliver the performance. We made the decision to buy this based upon the pros: 1. 16GB of DDR4 RAM - DDR4 is much faster and with 16GB is plenty for him 2. 128gb SSD - definitely enough for him to load the engineering software for fast launching 3. 1TB HDD is surely plenty for him to store data 4. the Dell rep did pointed out that this laptop has the NVIDIA GeForce GTX 1060 with Max-Q Design which is best for gaming graphics but would also can handle the high graphic software that hi will be using it for 5. 3 USB 3.1 and one USB Type-C - plenty of ports and ability to expand using the Type-C The only drawback for this laptop is the weight with him taking to classes. But he doesn't mind so we don't mind either :)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great laptop for the price.

    Posted
    Hamed
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had this laptop for a few weeks now, so I have a pretty good feel for its performance. I purchased this laptop so I'd have a good laptop that could last me through the next 4 years of university. Its a really well made laptop with great specs. I take it to college everyday and the battery life is really great when kept on low power mode. I get between 5-7 hours for basic productivity tasks, so I never need to carry around the charger. For gaming it works really well, I can run all my games at max settings and get above 60 fps. The laptop does get pretty hot and loud when gaming, but Dell did a good job at keeping the heat towards the top of the laptop so that the keyboard remains comfortable. Also, the laptop is fairly big and might be somewhat heavy for some people. The reason I gave it 4 stars is because I don't like the screen much. The IPS matte panel is comfortable to look at but its not very good for a $1000+ laptop. It doesn't get very bright and the color accuracy is pretty poor. Another small downside is that the included SSD isn't very good, so boot up times are average at best. Overall, I really love this laptop, I take it to school and it gets me through my classes without any trouble and when I'm at home I can game with great performance.

    I would recommend this to a friend