Customer Ratings & Reviews
- Model:
- I7391-7520BLK-PUS
- SKU:
- 6373028
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers value the Inspiron 13.3" 2-in-1 laptop's performance, touchscreen functionality, light weight, and ease of use. Many appreciate its compact size and the included pen. However, significant concerns exist regarding overheating, battery life, and fan noise. Some users also reported issues with the camera and internet connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
Nice one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice one, very useful to perform my daily tasks and also using it for office work as well. Speed of processor and quality of image is very good
I would recommend this to a friend - Pros mentioned:Touch screen, Weight
Did curbside pickup. Quick and easy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen sharpness,lightweight. Upgraded to this unit from a 10 yr old Dell laptop. I think this one will serve us well. love the touch screen feature
I would recommend this to a friend - Cons mentioned:Fan noise
Not a bad laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a pretty good laptop. I haven't had the issue most people have with the fan running too high because I set it to cool mode in the Dell Power Manager which took care of the problem.
I would recommend this to a friend Great compact PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. Specs are great, this PC should be good for a good amount of time. I wish I would got the 15in but I don't really mind how compact it is, a lot times this is more practical.
I would recommend this to a friend- Cons mentioned:Heat
Great features!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop but the bottom gets very hot! The size is perfect!
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .LPBM,
Thanks for your review. We're sorry to hear about the temperatures that your computer is experiencing.
Here are some tips to help control your computer's temperature:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Heat
small and gets hot easily
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.petite laptop thats good for web surfing. Gets hot to the touch too fast for everything else.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hi Susan,
We're sorry to hear that your computer is heating up too much. We'd recommend the following tips to keep your computer running at a cooler temperature:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Processor speed, Weight
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it, it's light weight and and slim. Haven't had a single problem with it. Very fast and works great for going back to school.
I would recommend this to a friend - Pros mentioned:Processor speed, Weight
excellent laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you get what you pay for in this product. Superfast, and light weight. no issues what so ever
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Compact product light and easy to handle.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered Dell -Inspiron for my personal use. It is light weight and very manageable. Am pleased with the performance and ease of use.
I would recommend this to a friend - Pros mentioned:Ease of use, Processor speed
Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer under $1,000. Very fast. Easy to set up. Hope the battery lasts as my last Dell didn’t hold up. Enjoying it so far.
I would recommend this to a friend - Pros mentioned:Ease of use, Processor speed
GREAT Dell Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dell laptop is screaming fast and is so user friendly for a non-technical person and will take me well into the future.
I would recommend this to a friend - Pros mentioned:Processor speed, Weight
Powerhouse!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal power house of a laptop. Excellent graphics , 4k, lightweight and very fast processor. Highly recommend.
I would recommend this to a friend - Pros mentioned:Touch screen, Weight
Great purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new laptop for school and this was perfect! lightweight and faster connection with great quality on screen
I would recommend this to a friend - Cons mentioned:Battery life, Heat
I expected more from this computer!!!!!! DONT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. It's getting returned. I bought this computer not only because it was on sale, but because of how good it looked and the amazing specs that it had. However it only meet the beauty factor of it. The problem is that this computer got extremely hot from the moment I took it out of the box to the initial setup. I took a call to Dell to somewhat get this fix. They downloaded the thermal driver and put the computer on colling. Al that means is that the fan is always running to keep the system cool. And that did not fix the issue. It still gets hot and the battery does not last. Also the battery meter keeps fluctuating, so you never know how much battery is left.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .JuanC,
Thanks for your review and we're sorry to hear about the issues that you've been having with your new computer. We're glad that Dell was able to help you with some of your heating concerns. Here are some additional tips for operating your computer at a cooler temperature:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
If you'd like to extend the life of your computer's battery, here are some tips:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Battery life
Good , fast computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good slim, fast laptop. The only 2 cons are 1) The battery life mainly due to 4K screen 2) it has heating problem especially during charging.
I would recommend this to a friend - Cons mentioned:Battery life
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second inspiron 7000 series 2 in 1, and is absolutely stellar. I use this one for my art projects and other media. It has a slightly lower battery life than my 1080p model with otherwise the same specs. I haven't bought a dell since the 90s, but they've won me over again with quality and features compared to other 2 in 1 ultrabooks at the same price. Unless you need the absolute thinnest MS surface, these are substantially better in the price to specs ratio.
I would recommend this to a friend - Cons mentioned:Battery life, Heat
Bad Product. I don't recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has major issues like Heat-up and poor battery time. Initially I thought battery time is the only issue so I contacted Dell Support. Thanks to Dell Support for sending the technician at my home to change the battery but the new battery had the same issue, it didn't increase the battery timings. When I started using this laptop on a regular basis I realized that it gets extremely hot and shuts down. I wish I could return this laptop but it has passed the 15 days time period to return. I regret my decision to purchase this laptop.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Wasoo,
We're sorry to hear about the issues that you've had with your computer so far. If you'd like tips on extending your computer's battery we'd recommend the following:
Change the Power Plan:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You do have the option to enable or disable this mode within settings or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana then type Battery Saver into the search box and select from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to best meet your needs.
c) Turn Battery Saver On or Off.
d) Additional settings available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize further Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4.
Here are some tips to keep your computer at a cooler temperature:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best,
Bryan
1-800-624-9896
- Cons mentioned:Fan noise
Dell Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok product so far. I had the laptop for less than a month and started having problems with the fan. It would not activate causing the computer to overheat. Thank God I bought the extended coverage because now I have to take it in to try and get it fixed or replaced. Aside from that the product looks great and hopefully they fix it so that I can use it to the fullest.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Rick,
We're sorry to hear about the fan issues that you are having with your new laptop. If you haven't tried to update the BIOS yet you may want to try that and see if it will help with the fan noise and overheating:
An out-of-date BIOS can cause loud fan noises by having an outdated temperature table for the system. Refer to update BIOS and follow the instructions to update the BIOS on your computer. You can also follow up with our Technical Support Team here - 1-800-624-9896.
You can read the full article here - http://dell.to/2ENlXfz.
Best,
Bryan
1-800-624-9896
- Pros mentioned:Weight
Love this amazing Laptop!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small perfect size, lightweight, and love the fact that it has the tablet mode! Has everything in a laptop I wanted.
I would recommend this to a friend - Cons mentioned:Heat
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for good price compared to XPS. The people complaining about laptop being hot, need to update BIOS to August 2020. It is true that once you turn it on, it gets very hot that you cannot touch it....but once you update files and windows. It will be ok and will not run hot. Overall good laptop. I would buy Bestbuy extended warranty just to be safe.
I would recommend this to a friend