Customer Ratings & Reviews
- Model:
- i7640-7366BLU-PUS
- SKU:
- 11581269
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
My laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sales person. Exactly what I was looking for.
I would recommend this to a friendComputer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my daughter for college. Perfect for her.
I would recommend this to a friendMs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I like it. I prefer having a number pad as well as on top row.
I would recommend this to a friendSatisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this laptop! I previously had a Dell for many years that finally crashed. Just hoping this one lasts that long as well.
I would recommend this to a friendGood laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the laptop but do not like Windows 11. This is the 2nd Dell laptop I've owned
I would recommend this to a friendDell inspiron 16.2 laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It slowed down and its not simple to fix and i got to take it back to the store
I would recommend this to a friendLove my new laptop!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop! So beautiful!! Got it at a great price i couldn’t pass up!
I would recommend this to a friendGreat Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and Flexible. Good balance of value and performance.
I would recommend this to a friendDell Products Are Always Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised. Dell is always a great product. Best Buy employees are always knowledgeable and helpful.
I would recommend this to a friendJack of all Trades
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent medium range laptop for general browsing, good build quality
I would recommend this to a friendLaptop for grandson college
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is seems to be over heating for no reason. My grandson is going to check with Best Buy re: the over heating issue.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear Nancy,
We value your feedback and want to thank you for taking the time to leave a review. We sincerely apologize for the heating issues encountered with the Dell Inspiron 16 2-in-1 Touch Laptop. This is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver.
We have noted the details of your statement and your feedback will be shared with our quality team for consideration in future improvements. We always strive to get better and reviews like yours are helping develop products our customers love.
Below I have provided steps with the full article that can help you resolve the issue.
1. Use Dell Power Manager to adjust the thermal settings on the box to an option that suits you best. This tool adjusts the fans and processor power to make the system cooler, quieter, or more powerful.
2. Update the BIOS and Chipset driver.
3. Download and install Microsoft Windows updates.
4. Run a hardware diagnostic test.
5. Perform a Windows System Restore.
6. Restore the computer to factory settings.
How to use Dell Power Manager: https://bit.ly/48MAxRY
How to Troubleshoot Overheating, Shutdown, or Thermal Issues on a Dell Computer: https://dell.to/3oAEYsV
If you continue to experience any issues or need further assistance, please take a moment to call or chat to speak with a Dell representative at your earliest convenience using the information provided below so that we can help you to your satisfaction.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Great experience at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a very good experience at Best Buy purchase a Dell computer and Apple EarPods
I would recommend this to a friendOkay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent computer but it randomly shuts down at times and gets very hot.
I would recommend this to a friendMy computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not computer savvy but this laptop has been a blessing for me with a lot of features I may not use but they are there incase I need them. Highly recommend. Thanks dell
I would recommend this to a friendNot for business travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is great for home use but too heavy for business travel. I wanted to exchange for one lighter but missed the 2 week return policy. Beware all! I thought it was 31 days.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hello MelbaW
We would like to thank you for taking the time to leave us your review. It's disappointing to learn that your Dell Inspiron 16 2-in-1 Touch Laptop is not meeting your expectations due to its weight, making it less ideal for travel. This is certainly not the type of feedback we like to hear from our valued customers.
We continually aim to improve, and reviews like yours are instrumental in helping us develop products that our customers adore.
Should you have any inquiries or issues, our team is committed to providing assistance and ensuring your complete satisfaction. We encourage you to contact a Dell representative using the provided contact details below for any assistance you may require.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Minhaj@Dell
Go for the works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I really like it, only down side you cant download the youtube app which isnt big deal and I have to use outlook for email but again not a super big deal
I would recommend this to a friendGreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop works great, appears to be made of good and fingerprint non-showing material
I would recommend this to a friendComputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer, is easy to use and very comfortable
I would recommend this to a friendA really good laptop for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box purchase. Two things were disappointing. First, for a 16" laptop, I would have liked to have a numerical key pad. The day after I purchased it, I did return this computer because it had multiple keys on the keyboard that did not function. I ended up purchasing a Copilot laptop.
I would recommend this to a friendLoptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great loptop! Super reliable especially for student and want to play some games
I would recommend this to a friend
