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Customer Ratings & Reviews

Your price for this item is $1,214.99
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Customer reviews

Rating 4.4 out of 5 stars with 1154 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the Inspiron 17.3" 2-in-1 laptop's large screen size, ease of use, and strong performance, frequently praising its touchscreen functionality and impressive graphics capabilities. Positive feedback also highlights the fast SSD and ample memory, along with the appreciated 2-in-1 versatility. However, some users note the laptop's considerable weight and tendency to overheat during extended use, while others find the price point to be somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,154 reviews
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Large screen computer works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is a bit heavy, but has a large screen and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    It's amazing!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very comfortable,fast and perfect screen size for my work!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Does Exactly What I Need It To Do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always preferred Dell laptops, so when it was time to get a new one, it was my first choice brand. Although this was a bit more than I was planning on spending, I'm very happy with the choice. Fast, easy to use and excellent display. It's probably the heaviest laptop I've owned, but since I don't really travel much these days, it's a minor issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    dell compter i7- 17.3 inches 7000 - is Great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DEll 17.3-i-7, 7000, computer is fast ,and easy to use, and to set up'

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Super fast awesome Graphics. Great Wifi card!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Laptop, amazing ram speeds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my laptop last month for work. I use a lot or RAM and internet intensive programs. Can't say enough about the performance. From startup it quick, very quiet fans and programs speeds are fast. Tablet mode is really practical when using for home or entertainment. Very satisfied with overall speeds, looks and of course, number keypad built in.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the huge screen and great battery life Enjoy this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Fast laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have ever made. Super fast but heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, very fast, great picture, large screen is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love my laptop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything I need. Plenty of memory and very speedy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the screen size and the speed of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop and its awesome east to use and a big screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use love it . Quick fast. Love the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    Harddrive failure 4 months in & awful cust service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I will start with the positives. I enjoyed the larger screen when the computer was working. Its clarity was also good and it had decent battery life. Like other reviewers have mentioned it is too large and heavy to be used as a tablet. Unfortunately four months into owning the laptop the hard drive died. The part is covered under the basic warranty that is where the other end of the nightmare has begun. Dealing with customer service since has been a nightmare. It started off as well as a hard drive dying in the middle of working can go. The part is covered under the basic warranty and Dell said that they would dispatch a technician with the necessary part and even scheduled an appointment for their technician to come and replace my part and take the old hard drive away. A week later and every day I get a notification about a delay and when speaking with customer service they tell me the part will be installed tomorrow. Today I spoke with a different rep and he said that the other reps were lying to me and the email and text confirmation of an appointment being scheduled the next day were wrong and I should get the new hard drive in the next two business days. Long story long not only was the laptop faulty the customer service has been just as bad. Would not advise unless you have a backup laptop to work with. Disclaimer I did not buy any additional warranties or coverage. Buying a plan might or might not lead to a better level of service.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello MIB1,

      Thank you for your review. We are sorry about the trouble you have encountered with your laptop and getting an appointment to get this issue out of sight. We're glad to learn that you were able to set up an appointment with a technician to be taken care of. We'd recommend the following steps to help run a diagnostic, maintain your laptop up to date, and improve your computer's overall performance and speed if needed in the future.

      1. Restart your computer regularly.
      2. Run the automated tools provided in the SupportAssist Tool.
      3. Run a complete hardware diagnostic test.
      4. Scan your computer for malware.
      5. Restore your Dell computer using Windows System Restore.
      6. Reinstall Microsoft Windows.

      With the latest firmware installed, you should expect the most stable up-to-date experience. If the issues persists, you are more than welcome to contact Dell support for further assistance at 1-800-264-9896.

      Best Regards,
      Wendy C. Dell

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    very fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast high quality easy to set up good value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty enough power for multitasking, responsive, and pretty good for gaming considering what it has in it. My only complaint thus far is the fingerprint scanner isn’t very good considering I’ve tried every finger I have and it’s still yet to work properly. Other than that it’s been a fun labtop to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Quick Turnaround, Easy Process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first computer I have ordered online and set up myself. I ordered it and got it about a week later. The setup was simple. Cortana walks you through it. You don't need a manual or instructions. Everything works great and it was nice to get the highly rated anti-virus program free for a year. I like the big screen for photo editing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Incredible Laptop Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has an incredible smooth design. Not only is it touch screen, but it flips. It has all the vital features for gaming and works well with monitors. I bought two of these laptops. It’s a steal for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great video quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy, but the size of the screen that is expected.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    WOOHOO

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is fantastic. If you buy, get a pen/stylist right away.

    I would recommend this to a friend