Customers are satisfied with the price, easy setup, screen size, keyboard, processing speed, and touchpad of the Inspiron 17.3" Laptop. They appreciate the great value for the quality they get and the quick and simple setup process. The large screen size and comfortable keyboard are also highly praised.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
Pros mentioned:
Keyboard, Screen size
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Excellent for students
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Screen size, keyboard, processing speed, and touch pad are all excellent. The only draw backs are it doesn't come with the Microsoft office suite, and the battery life is short for an average day unplugged.
I would recommend this to a friend
Pros mentioned:
Price, Screen size
Rated 5 out of 5 stars
Great laptop for work
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
At the beginning of the COVID-19 pandemic, the laptop I was using for work died. I needed one immediately. This was being sold at a reasonable price, and worked out as a great replacement. Perfect size since I do a lot of multitasking on screen.
I would recommend this to a friend
Rated 4 out of 5 stars
A good computer.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer is what I ordered and am happy with it. Some minor things seam a little odd, like the screen font is a little small for my family. We are seniors and print at times is small for us. Also, Turbo-tax said we had to us Windows 10; however after completing our taxes a message stating that this is the last year that Windows 7 could be used. This isn't a Best Buy err but I was surprised.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Super Fast
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow...considering I purchased my last laptop over 8 years ago - what a difference!
This machine is powerful, easy to use & set up. Nice large screen and very lightweight!
So far, so good!
I would recommend this to a friend
Pros mentioned:
Easy setup, Price
Rated 5 out of 5 stars
Great computer!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup. Very fast. Great price for good quality laptop.
I would recommend this to a friend
Pros mentioned:
Easy setup
Rated 3 out of 5 stars
used/ rebuilt Dell
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The layout and design of the laptop is well done and the software and systems are as expected. The only issue I have is when it was delivered, I don't think they checked to make sure all the keys worked as they should. The space bar doesn't work properly and takes multiple strikes to get the cursor to move over.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
CoMo,
We're sorry to hear about the keyboard on your laptop not working properly. We'd recommend following up with Best Buy to see if they can help you resolve the issue that you're having: http://bit.ly/2v2IVhI.
Best, Bryan 1-800-624-9896
Pros mentioned:
Memory
Rated 5 out of 5 stars
Great laptop for home use!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has a great amount of memory, disk drive, and I'm enjoying using it!! We've had it about a month now!
I would recommend this to a friend
Cons mentioned:
Lack of ssd
Rated 3 out of 5 stars
Expensive
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Compare to older models. Does not have an additional SSD to help with speed and graphics. You end up paying more for less. 17.3" should have the same equivalent to smaller screens in all aspects. I did buy it because it was a Dell. But I feel cheated on price marketing.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Hello,
Thank you for your review. We value our customers feedback. I am sorry to hear you are disappointed in the lack of SSD in your system. I can understand how upsetting this could be. 1TB hard drive has ample file storage space and holds a sizeable collection of digital photos, music, HD videos and DVD-quality movies. 5400 rpm spindle speed for standard read/write times. If you have any troubleshooting needs, please feel free to reach out to Dell Support directly.
http://dell.to/2sH7Qlm
Best, Meridith 1-800-624-9896
Pros mentioned:
Easy setup
Rated 4 out of 5 stars
Good easy laptop.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great easy laptop, easy set up and start to use quickly.
I would recommend this to a friend
Cons mentioned:
Clunky
Rated 4 out of 5 stars
Works well
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works very well, no issues so far. It is a bit clunky as far as size and weight, other than that it is a great laptop.
I would recommend this to a friend
Cons mentioned:
Speed
Rated 4 out of 5 stars
Great lil Dell--Nice & Efficient
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great for what I need it for. A little slower than expected. But great for my needs.
I would recommend this to a friend
Cons mentioned:
Freezing, Speed
Rated 2 out of 5 stars
Lap Top -- OK
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I expected a lot more out of this computer. It is very slow to start up and seems to freeze quite often. Works well when it wants to it seems like, I have 4 lap tops in my home and this is the worst of them all...
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Beanhopper,
We're sorry to hear about the problems that you're having with the speed of your laptop. We'd recommend limiting the number of programs that launch at startup:
1. Close all open windows. 2. Press CTRL + Shift + ESC key together on the keyboard. 3. In the Task Manager window, click Startup tab. 4. Select the program or application that you want to disable from loading during startup. 5. Right-click and select Disable. 6. Repeat Step 4 & 5 for all the programs or applications that you want to disable from loading during startup. 7. Restart your PC.
If you still have issues with your computer freezing you can try these steps:
1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA. 2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below: a) Start the computer. b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.) c) Select Safe mode with Networking and press Enter. d) Log on as the administrator or as a user with administrative access. e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete step 3 to see if you are able to resolve the lockups or freezing. 3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is big! It’s perfect for our at home laptop but if you’re looking to cart it around, it’s probably not the best bet. However, we were looking for a great at home laptop with all the buttons and this has it. The display is beautiful. Very crisp, clean colors. It’s worked wonderfully- no glitches!
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great computer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Dell is perfect for school! The price was right.
I would recommend this to a friend
Rated 5 out of 5 stars
this is great
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If this ever goes one me I would buy another, thank you
I would recommend this to a friend
Cons mentioned:
Freezing
Rated 1 out of 5 stars
Worst lap top ever! What a waste of almost $800!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the worst laptop I have ever had. I don't even believe it was truly brand new when I opened it up. I've had it for six months now, and even from the beginning, it freezes, loads slowly, doesn't recognize any external hard drives, is constantly at 100% Disk in task manager and over 60% memory all the time. I have no large programs downloaded, no music, no games, nothing. I don't do anything but stream Netflix or Prime and social media. I have Webroot antivirus. I use Firefox because Chrome stopped working and would not load properly. Microsoft Edge is the worst so I am not in safe mode. That is a horrible thing all these laptops started doing, forcing you to use Edge. I am so unhappy with this laptop, I could cry. Instead, right now I am just angry, weary, and disappointed. DO NOT BUY THIS! You'll regret it!
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Good System for the price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
works excellent and runs very fast, my daughter love it.
I would recommend this to a friend
Rated 5 out of 5 stars
Big and powerful!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Dell meets and exceed expectations! Lots of storage and fast processing! Definitely recommend this!
I would recommend this to a friend
Rated 5 out of 5 stars
GREAT PURCHASE
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an upgrade from my Dell Vista, which is becoming obsolete. And I must say I'm very pleased.
I would recommend this to a friend
Rated 5 out of 5 stars
Great laptop for beginners or more experienced use
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have found it easy to navigate through whatever I am doing on this laptop.