Customer Ratings & Reviews

Works fine but I sometimes use this laptop all day and the cooling fan runs constantly like it's overheating. I didn't experience this issue with my HP. The vent on Dell is on the bottom of the laptop whereas the HP vent is on the side which makes more sense if the laptop is on a desk while working. There's not a lot of space for the vent and the laptop gets hot fast. If you actually use this computer on your lap, maybe the vent is in the right place (bottom middle), but this is probably not the best machine for all-day remote work on a desk or table. Consider this when making your purchase.

Note: I usually don't post pictures, but I was pretty sure the touch pad was a defect. Do not argue with your customer > Bestbuy and Dell !!! Bought this laptop with price match against Walmart. Went to pick up the laptop. Noticed there's a gap between the touch pad. Brought it back to Bestbuy, they wouldn't do anything about it because I did not buy insurance from them. Asked me to contact Dell which I did. Went back and forth between Bestbuy and Dell. Finally Dell decided to take a look at the laptop. Replaced the touch pad. I had purchased $2,000 gaming laptop when I was a heavy gamer; no issues, This laptop is good for work and lightweight gaming. Pros *Huge screen 17.3" is about the largest screen you can get for a laptop. *16 GB RAM (most laptop has only 8 GB). *SSD and HDD (1st time having both). *Fast boot up because of SSD (~10 secs). * 1 TB memory. *Base speed is 1.5 GHz. *Dell replaced the touch pad. *Integrated graphics card. *Decent speaker. Cons *defected touch pad (bad impression for first time Dell owner). *Program that consume high power usage will cause the fan to continuously running until you terminate the process/program. *Material feel cheap; especially the keyboard. *Does not have a dedicated graphics card.

My wife is a school teacher, and we got this computer as her main tool of distance learning. For that purpose, it's fantastic. It's fast and it has the bandwidth to broadcast out learning videos to 30 + students during zoom lessons. The larger screen is helpful, too. We were pleasantly surprised that it came with a DVD-ROM drive. Having two hard drives is a little awkward, and the standard hard drive comes with a noisy fan. It may have been better to shell out more money for a 1 TB solid state drive. Don't know how this does with high end games. It's heavy, but it sits on a desk. We wouldn't want to lug it around in a backpack.

I needed a large screen to work remotely and this is perfect. It is fast and easy to use. I have only had the computer 7 weeks, but so far am extremely satisfied with it.

I've owned this computer for 2 years now. It's been working fine. I've been using it for teaching zoom classes online and having meetings. The only thing I don't like is the screen and color is very dull. It's difficult to tell the color of items I'm buying oniine. I mostly use my ethernet connection to avoid losing signal. Lately, it's been dropping internet connection when it goes to sleep. It is also slow at picking the internet up, once I connect the ethernet cord if I change rooms. I had to buy another power charger because the connection was unstable with the original. I would have it plugged in, but, it would lose power anyway and shut down. I can only get about 50 minutes zoom call without plugging in my charger. I'll most likely get another one, but these are issues I'll be checking for in my next laptop.

I am not sure exactly what was wrong with this laptop. I tried it for less than a week to get Outlook to work. I spent several hours with technical support for my ISP, MS, and Dell. I returned it to Best Buy and they accepted the return, and I purchased a very similar laptop, except it had a 2TB Hard Drive. I feel confident that the laptop that I returned, if it had not had problems, would have been a fine laptop. Based on my experience with this laptop, I am not sure that I would recommend it to a friend.

This Dell 17-inch, Intel Core i7, 16GB RAM with 256 Solid State Drive is a reliable laptop for statistical software. When performing computations and mathematical modeling, the fast co-processor and RAM produce results quickly. The screen size and resolution allow for ease of reading and interpretation of the results. This purchase has been an invaluable asset while working at home during the COVID-19 outbreak.

This computer is fast with Intel i7 processor (10th generation). It combines SSD with traditional hard drive. One of the few to give a CD/DVD port. It’s large screen is easy to read. I used the Geek squad to install. They did it in such a way that it takes little thought to use. It was worth the expense. This is a great computer for home or office use.

The device is pretty awesome, but the battery does die quickly. You can adjust the power supply settings and change what programs run at start up and in the background to accommodate your power needs, though. That may help some, but it’s a powerful device. Unfortunately, on occasion, windows close or the device randomly resets itself which I didn’t expect with a powerful device like this. I’m thrilled I found a laptop with a CD/DVD drive, but it’s flimsy. It serves my needs, I only wish the keyboard was backlit.

My wife is starting back to school for her second masters in teaching and I wanted to make sure she had a good computer that could keep up. She won't travel with it much so having the bigger screen and extra weight is not a problem. I have a second screen hooked up for her in her office and I feel confident this has all the features she will need to do well

I’ve been using this for over a year now and have been completely satisfied with speed. Love the bigger screen for a laptop

I recently purchased the Dell Inspiron 17 laptop from Best Buy and have been very happy with the performance of the unit. While this unit is larger than most people may want for travel most of my work is done between one of two desks and since I'm older this larger screen is great for me. I was also very impressed with the sales gal that took me though the instore process. Kat ( Katheryn) did a great job working with me to find a unit they had in stock during the major sales of laptops for the school and college kids in September. Thanks!

I wanted a large screen laptop and this fits the bill. Very fast processor and good color. Looks to be a solid product

I am completely satisfied with the size and performance of this Dell 17 inch laptop. I had a similar model with one of my former employers, that I was totally blown away by the form, fit and function. So when I saw this one on Best Buy, it was a no brainer. I don't have any problems with this unit. I use it for personal project, surfing the web, watching YouTube videos and modifying drone video footage. This thing has exceeded my needs and expectations.

This computer was a great value. It is very powerful and easy to use.

This is a great laptop to work on for business, lots of memory, very speedy - plus it seems nice and sturdy for my constant moving it around. The only complaint I have is that there is no marking lines to indicate what part of the mouse pad you are clicking (right click a lot when I meant to left click). Relatively new to using it, but still very much enjoying it!

Super-fast ops with Solid State Drive. Plenty of storage on Hard Drive.

I use this computer for office and Internet work, no gaming, this is the fastest smoothest computer I have ever owned. Fan on bottom means it should be propped up off hard surface for air flow.

Fast, easy to use, much better than the ten hp’s I’ve owned

this product lose wifi connection no reason , and restart itself. and many times it makes noise, i would return if i still could