Customer Ratings & Reviews
- Model:
- i5400-3869BLK-PUS
- |
- SKU:
- 6479491
Customer reviews
Rating 4.5 out of 5 stars with 146 reviews
(146 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Inspiron 24" All-in-One's ease of use and large screen size, frequently praising its user-friendly interface and spacious display ideal for movies and games. The computer's performance is also highlighted as satisfactory for everyday tasks, with positive feedback on its reliability. Many appreciate the affordable price point and the inclusion of a touchscreen and SSD.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
WORST BUY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received my Dell All-in-one device to with NO POWER CORD to see if what I purchased is working or not, No mouse to go with the keyboard. This is how it's done when you DON'T CARE about the job you have to do. A Pawn shop wouldn't hire them.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello TigerTroy,
We want to thank you for taking the time to leave a review of your Inspiron 24” all in one. We are sorry that you did not receive a power cord or mouse with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products. We would love to help you. Below I have provided the toll-free number and chat link for our Dell Support Team we recommend reaching out at your convenience.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Rated 1 out of 5 stars
Missing parts
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was missing the mouse and power cord, they told me to order one on Amazon and I ordered it and the computer is rejecting the power cord. Now I’m stuck with a computer that doesn’t turn on
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey AlejandraM,
Thank you for taking the time to leave us your review. We apologize for the missing mouse and power cord on your Inspiron 24” all in one. This is certainly not the experience that we like to hear from our loyal customers. We will share your feedback to our quality team so that improvements can be made to our current and future products and services. Please contact Dell Support at your earliest convenience so they can help you with your concerns. Below I have provided the toll-free number and chat link for your convenience.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
Rated 1 out of 5 stars
They sold me JUNK!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is more towards BESTBUY than Dell. Unfortunately they asked me to give a review and the 'openbox' item they sold me was absolute garbage, broken LCD and everything. Im sure this product is good but if you ask for a review on something you purposely knowingly sold to me as junk then I have to reply with the truth.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Worth It
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only use this sporadically for work. No extra apps. No entertainment surfing. I have had it just over a year and half way through today the screen started getting glitchy and fuzzy every time I type. Unfortunantly, the manufacture warranty is very short and I am right past it. Wouldn't recommend it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Fine for a all in one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer itself is fine. Boots up quickly. It’s pretty quiet. Was an open box so came with absolutely nothing. No box or even wrapped .No mouse or keyboard. Not even a power cord.
I would recommend this to a friendRated 1 out of 5 stars
Best buy sucks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke down in less than 30 days. They said that they could not replace with unit of same options. Had to get my money back. Was not happy.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey RichardB,
We appreciate you taking the time to leave a review of your Inspiron 5400 all in one touchscreen. We are sorry to hear that your device quit working and you had to return it. That is not the type of feedback we like to hear from our loyal customers. We have noted the details of your statement and will use them to improve our current and future products.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Regards,
Summer@Dell
Rated 1 out of 5 stars
No good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless piece of hardware - problematic and very disappointing
No, I would not recommend this to a friendRated 1 out of 5 stars
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work. Geek suad here twice, still doesn't work. App. for today, never confirmed, no call. The product asnd Best Buy cannot be recommended.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dell has a great product line. Just a missing piec
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason for low rating is that its missing a piece. I've had Dell in the past and have always been very pleased!
I would recommend this to a friendBrand response from YourDellTeam
Posted .Hi JoJo,
Thank you very much for your valuable feedback. We apologize for the trouble you have experienced with your Dell Inspiron 5400 AIO computer because of the missing piece. We understand how frustrating this could be. We will share your comment with our quality team, so future improvements can be made.
Please contact the Dell Support team at the information provided below at your earliest convenience, so we can help you to resolve this issue.
Best,
Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896







