Customer Ratings & Reviews

We bought this computer for our daughter, who needed a basic computer for office work from home. The Microsoft Office suite works well and she's able to stream videos without any problem. This is a perfect laptop for a student and the fact that it was pre-owned wasn't an issue. It came in new packaging and was flawless. There were no marks or scratches on it, which was impressive. We would recommend this product.

I received this computer very quickly after placing my order. The computer is in exceptional condition with minimal signs of wear. After initial power on, it took me though some setup steps that just required entering some information and selecting options (WiFi set up, updates, etc.). Setup was smooth and easy. However, I will say I did run into two issues, 1) the computer allows the option to set up login by using your fingerprint- I tried 3 times to setup the fingerprint log in but each time the computer would tell me it couldn't recognize my fingerprint and it took over 40 minutes to even try to set it up. So I just gave up. Issue 2) the computer keeps going into airplane mode on it's own it seems when I bump the computer- although it could be me inadvertently tapping the mouse pad a certain way (which could be a hot key for airplane mode I am just don't know of yet). I gave this rating a three only because I am unsure if the issues I had were because of me and my lack of familiarity with the Windows 10 platform or were because of issues with the computer itself. So far I am pleased with my purchase.

Very satisfied Hope it lasts for awhile. A++++++++++