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Customer Ratings & Reviews

Your price for this item is $899.00
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 336 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 336 reviews
  • Rated 5 out of 5 stars

    Great Product for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this product for a few weeks now, and overall I’m very satisfied with the performance. The setup was simple, and it worked exactly as described. The build quality feels solid, and it has been reliable during daily use. What I liked most is how easy it is to use and how well it meets my needs. It performs consistently without any issues, and the design is clean and practical. There are no major downsides so far. If you’re looking for a dependable product at this price point, I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and no issues! Runs smooth and the picture is very nice! Nice and light as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good Laptop, light weight but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop top and is lightweight easily portable. I do have some issues with the AC power supply and the available ports. There are two USB-C ports and 1 USB A port. The AC power via one of the USB-C ports. If you use hub with a power delivery port you will find that this hub consumes some power and the supplied power supply will be inadequate to boot the computer or supply fast charging. You will need to up grade the power supply to a 90 or 130W Dell power supply. This computer could use an additional USB-C port an/ or USB 3 port. I miss the ports on my old laptop with the barrel type power supply. Buy the right hub for you along with an upgraded power supply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very light, amazing speed, also i found that the touchscreen was vrry useful. This was for a little bit of coding and for a high school student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop, love the speed and battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trade school computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a computer for automotive school and this one worked perfect. It’s compact with power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our needs. Love the touch screen feature. Battery lasts long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop as a replacement for a laptop that was hacked. I did the factory reset on the laptop, several times, prior to taking it to BB to have it serviced. They ran diagnostics on it, up the security on it up. I still didn't feel comfortable using it. This was on sale at a good price, in stock and it had a Terabyte of storage. It's not responsive like I like it. I will click on a link, and waiting for it to connect. Not like it's a long wait, but when you click on a link, you expect it to take you right there, not wait a few seconds. The sound is good. The touch screen is responsive. The laptop does get warm. I have a cooling fan that it sits on top of, and when I'm on the laptop for long periods of time, I will plug it in. I didn't check to see how many ports it has. I'm not able to plug in an external hard drive or flash drive, have the cooling fan plugged in and have my mouse plugged in at the same time. I do have a mouse that is Bluetooth, so that helps. There are times when I see it flash on my desktop, like it's connecting. It's weird. It has something to do with One Drive, When I look at my desktop the apps, folders, spreadsheets or documents are either either showing in the cloud or with the green check mark. Every time I try and sign out, it tells me that One Drive is syncing files. After I waited for a few minutes and then try to shutdown, I get the same message, so I go ahead and shut down. This happens every time that I'm on the laptop. I tried uninstalling and re-installing OneDrive and still having the same issue. I haven't decided if I'm going to return it or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 2 in 1 laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Works great. Nice screen. And very stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and fast laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop seems be slim, look wise amazing and works faster as of now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving this new Dell laptop. I recently retired and had to return my work computer. I enjoy a smaller laptop so chose this 14" design. I am not much into Copilot and all the modern apps but want to do some writing, check email and surf the internet. This device checks all the boxes! The configuration of the keyboard and mouse and the sleek screen are just what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro laptop for everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and fast processor, battery life is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! Very easy to set up and runs great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 2 in 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Versatile, lightweight, user friendly, great touch screen, fast, and great screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and Portable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Plus Copilot+ 14″ 2-in-1 is a very balanced laptop that nailing its niche: being a practical, flexible, high-performing device without breaking the bank. If you want something that feels both like a tablet and a reliable workhorse, this is a really strong pick. Its biggest compromises are around the display brightness and non-upgradable RAM — but for many users, those are acceptable trade-offs for the value and performance you’re getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the computer it has high definition and it doesn't lag i would recommend getting this laptop to anyone that wants to use it for personal use, and the color of the computer is very pretty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of the Dell-Plus 2001 14" FHD+ Touch Screen Laptop has been a pleasure to get to use over the last several days. There are many features I have not had time to use yet. The screen is great. Having a touch screen is a bonus feature I did not have before. The shipment was online and the process to get the laptop working was effortless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop operates like a dream. Very smooth, reliable, and advanced. Can't go wrong, it gives you peace of mind knowing that you have a machine that will produce and respond to your needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New product purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great and the Best Buy and Geek service is excellent. However I have had to use the Geek service to load certain apps and get rid of others that seem to be related to Microsoft products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent, lightweight, easy to use laptop - perfect size. Only change Dell could make to this product is to move the on/off button away from the delete button as they are easy to accidentally touch one for the other.

    I would recommend this to a friend
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