Main Content

Customer Ratings & Reviews

$1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 218 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the Plus - Copilot+ PC as having excellent overall performance, with its portability and processor speed being particularly appreciated. The laptop's battery life and classic design are also well-received. Furthermore, the ample storage capacity and touchscreen functionality contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 218 reviews
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Definitely a best buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop, sleek look with best performance. Battery lasts long, light weight and works perfectly for my needs. Have a little trouble with keyboard and need a little time to get used to. Added laptop skin as im sensitive to the metal touch and it definitely steal the looks.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Processor speed

    Rated 5 out of 5 stars

    I am so happy with this laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice laptop. it delivers exceptional speed and multitasking with the Intel Core Ultra 9 and 32GB memory. The vibrant 14" 2K touchscreen and sleek Ice Blue design make it both powerful and stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Perfect for Students and Creatives

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for school, design, and entertainment. The 2K touch screen looks amazing, performance is smooth, and the battery easily lasts all day. The 2-in-1 design makes it super versatile. Only downside is the speakers could be better, but overall it’s an excellent device!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    This Laptop Got Me Back on Track

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought another laptop just a few months ago, but it was slow and had Adobe issues. Best Buy helped me switch to the Dell Plus Copilot, and I’m finally back to work. It’s fast, easy to carry, and the keyboard feels great! Productivity restored & loving this Laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decently Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is good if you are good for something with a touchscreen, good amount or storage and a large RAM while also not being crazily out of budget. It fulfills its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Dell laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop better for office work and battery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, Useful and top tier , i honestly loved the laptop for everyday streaming and at work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Performance Dell Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so lovely and premium build quality. The battery life is so impressive. Dell's keyboard light and LED FHD+Touch screen and 2 in 1 are one of the most beautiful facts about this computer. It's make everything run fast and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell 14 Plus 2-in-1 Laptop review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great and is very easy to use. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal. I like this laptop and work super good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 5 out of 5 stars

    Its a Powerhouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For personal use, this Dell laptop looks like a powerhouse that will handle just about anything you throw at it. For general personal use—like browsing, streaming, and work from home — this is more than sufficient - it has fast performance and very smooth multitasking. The Intel Core Ultra 9 processor with 32GB of memory is top-tier. Having a Touch Screen was a must have for me when I was looking at laptops. The 14-inch 2K Touch Screen is a good size for portability and offers a sharp image, which is great for enjoying videos. The 1TB SSD gives you plenty of fast storage for all files and media. The speakers are decent but not spectacular. I tend to use external speakers. Overall: If you want a future-proof, versatile, and extremely powerful 2-in-1 laptop for everyday personal use, this is an excellent choice!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Portability

    Rated 5 out of 5 stars

    Excellent performance and beautiful design

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this laptop. The performance is extremely fast with the Intel Core Ultra processor and 32GB RAM. It handles multitasking smoothly, and I can run multiple applications without any lag. The 14-inch 2K touchscreen display looks very sharp and the 2-in-1 design is very convenient for both work and entertainment. The Ice Blue color also gives it a premium and modern look. Battery life is impressive and easily lasts through a full workday. The laptop is lightweight, portable, and perfect for productivity, browsing, and everyday tasks. Overall, this is a powerful and stylish laptop with great performance and storage. I highly recommend it for anyone looking for a fast and reliable Windows laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Portability

    Rated 5 out of 5 stars

    Review for Dell Plus – Copilot+ PC – 14” 2K 2-in-1

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this laptop, I can confidently say that it exceeds all expectations. Everything about it is extremely comfortable and easy to use, from the overall design to the everyday performance. The 2-in-1 format makes it incredibly versatile — I can use it as a traditional laptop or switch to tablet mode, which is perfect for work, studying, and entertainment. The performance is outstanding. The Intel Core Ultra 9 288V (2024) combined with 32GB of memory delivers exceptional speed. This laptop is super fast, highly responsive, and runs smoothly even when I have multiple applications open at the same time. I can switch between tasks instantly with no delays whatsoever. The 14” 2K touchscreen display is bright, clear, and enjoyable to use, while the Ice Blue color gives the device a premium and modern look. Overall, I am extremely satisfied with this laptop. It’s an excellent choice for anyone looking for the perfect combination of mobility, power, elegant design, and top-level performance. Dell truly created a remarkable device that is ideal for daily, professional, or personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Portability

    Rated 5 out of 5 stars

    The Future in My Hands

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “The Dell Plus 2 in 1 is pure innovation. It’s sleek, powerful, and portable, with lightning-fast performance and storage that feels limitless. Everywhere I open it, people notice. Best Buy’s East Colonial team made the experience seamless. This isn’t just a laptop—it’s inspiration made real.”

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Versatile Powerhouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Dell Plus 2-in-1 14" 2K Touch Screen Laptop (Intel Core Ultra 9, Copilot+ PC, 32GB Memory, 1TB SSD, Ice) from Best Buy, and I’ve been thoroughly impressed with its performance and versatility. As someone who needs a reliable device for both work and personal use, this laptop has exceeded my expectations in several key areas. The screen colors are vibrant and crisp, making it a pleasure to use for everything from streaming videos to editing documents. The 2K display delivers sharp visuals with rich, accurate colors that enhance both productivity and entertainment. Whether I’m working on spreadsheets or watching movies, the display quality consistently stands out. One of the standout features is the convertible design, which allows seamless switching between laptop and tablet modes. The hinge mechanism feels incredibly solid and well-built, with no hint of flimsiness. I’ve flipped the screen multiple times daily, and it holds up perfectly, giving me confidence in its durability. The ability to prop it up in tent mode for presentations or fold it into tablet mode for note-taking adds a level of versatility that’s hard to beat. At 14 inches, this laptop is the perfect size for carrying. It’s lightweight (around 3.55 lbs, based on similar models) and slim, fitting easily into my backpack without feeling bulky. I’ve taken it to coffee shops, meetings, and even on a few trips, and its portability is a major plus for my on-the-go lifestyle. If I had to nitpick, I’d say the port selection could be more extensive. It has a USB-C, Thunderbolt 4, USB-A, HDMI, and an audio jack, which covers most needs, but an additional USB port would be nice for connecting multiple peripherals. Overall, I highly recommend the laptop for anyone seeking a powerful, portable, and versatile device. Its stunning display, robust build quality, and compact size make it an excellent choice for professionals, students, or anyone needing a reliable 2-in-1. I’m thrilled with my purchase and would rate it 4.8 out of 5 stars for its performance and design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Portability

    Rated 5 out of 5 stars

    Dell plus 2 in 1

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Plus 2-in-1 is hands down the best laptop I’ve owned. The Intel Core Ultra 9 with Copilot+, 32GB RAM, and 1TB SSD make it incredibly fast — perfect for multitasking, content creation, and heavy workloads. The 14” 2K touchscreen is gorgeous, sharp, and super responsive, and the 2-in-1 design makes it versatile for work or play. Battery life is solid, the build feels premium, and the Ice finish looks stunning. This is a future-ready machine that blends power, flexibility, and style effortlessly. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Great computer at a reasonable price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This innovative device offers a truly exceptional user experience. Its stunning display brings content to life with remarkable clarity and vibrant colors. The powerful processor handles demanding tasks with effortless grace, making productivity a joy. I am thoroughly impressed with its versatile 2-in-1 design, which adapts seamlessly to various needs. This laptop represents a significant leap forward in personal computing technology.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Dell-Plus 2-in-1

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell model is extremely fast, sharp, and light. Battery life is longer than another laptop that is used.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Portability

    Rated 4 out of 5 stars

    Good value for money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is sleek, lightweight, and easy to carry around. Great display and even when outside during the day. I like that i can still see my screen fairly okay even when i reduce the brightness to the lowest level. Downside is that the battery doesn’t last as long as was advertised. It runs about for 4hrs so I have to charge everyday. The driver has kinda malfunctioned twice and I had reinstall. Not sure why that happened. Hoping it doesn’t happen again. That, and the battery life are the reason I am not giving a 5-star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Processor speed

    Rated 5 out of 5 stars

    Very good laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast and powerful. The 1,900x1,200 display is good enough for average users. But it may not be best for video editors. Light weight and impact.

    I would recommend this to a friend
Sponsored