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Your price for this item is $249.99

Customer rating

Rating 4 out of 5 stars with 438 reviews

76%would recommend to a friend.

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  • Features

    Quality
    1 out of 5
     
     
     
     
     
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    Rated 1 out of 5 stars

    Poor quality

    |
    Posted .
    Owned for 1 month when reviewed.

    After researching and reading reviews, I bought this duo coffee pot thinking it would be great .Well it's not great!!! it's expensive $$$ made of cheap light plastic, my coffee Burns after a hour being on the heating elements . The espresso part is pretty good except for a doesn't stop Brewing at 1 serving or 2 servings for the little cups you have to manually pushed the button ,the froth is very hot not very frothy. I wish I could return this coffee pot ,before I could experiment with it and really realized the coffee was burnt all the time it was passed my 15 days, it was like 20 days .I do not recommend this coffee pot only if you like burnt coffee!!!! Oh By the way for $300 DElonghi doesn't even give you 2 little espresso cups.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    muy mal producto

    |
    Posted .
    Owned for 6 months when reviewed.

    estoy realmente muy disgustado porq solo pude usarlo por 4 meses ya q de un dia para otro dejo de colar la parte del cafe spresso y nadie me arregla la cafetera ni me devuelven el dinero

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,
      We're sorry to hear you had a negative experience with your Combination Pump Espresso machine and to learn your unit has stopped working within 4 months is disappointing. We set high standards for our products, however, your experience is certainly not indicative of the level of excellence we strive to achieve.
      Customer satisfaction is our top priority and maintaining our reputation of quality products with quality service is of the utmost importance and ensures we get better every day. We would appreciate the opportunity to get your feedback and possibly find a more suitable option for your needs.
      Our customer contact information including our convenient web chat feature can be found on our Delonghi website.
      We apologize for any inconvenience this has caused.
      Thank you. DeLonghiResponse

  • Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Leaking all over

    |
    Posted .
    Owned for 4 months when reviewed.

    I apologize for the length of this review. And I rarely write reviews! But I am so unhappy with this machine that today, after it leaked water all over my kitchen counter as it has for at least 4 times a week since we got it, that I am seating down and typing away. My beloved 30 yr old Krupps espresso machine died one morning in September, and as our household would consume coffee intravenously if we could, my husband and I came to Best Buy to find a new trusted machine. I am the kind of person who "studies" for weeks when it comes to buying products that really matter to me, but in this case, I threw caution to the wind as I was missing my afternoon espresso and have been regretting my decision for the last 2 of the 3 months we've had this DeLonghi. (I am thinking of the first month as a "getting acquainted" month). It was on special when we bought it, basically $50 off, and we had heard DeLonghi is a good brand. It fit the size criteria we were looking for, so it fits in the corner of our kitchen counter and those (price, quality, size) are the reasons we got it. I should have studied. There are basically two different machines in one. A coffee maker, and an espresso one. There are two different water sources, one for each coffee making. The regular coffee side we use only to "brew" water to ideal water temperature, and pour the water in our manual french press. So, no coffee grinds have ever come near this part of the machine. On the back on that part is a filter, which I think is a water quality filter? I am not mechanically inclined, so not sure about that. Below that filter is an opening, thru which water can come out of for no apparent reason to me, except maybe to relieve hot water pressure? My old Krupps had nothing of the kind. Now on to the espresso side. Sorry it is going to sound complicated, no way around it. Getting a good cup of espresso took some practice: there are different on and off buttons for the regular coffee brewing and the espresso making. And as the espresso part lets you know with a little green light when the water is hot enough to brew, you have to literally stand in front of the machine and stare at that light, then press the button to STOP the brewing, as that light turns off at what seems to be random times. So, the first brewing process usually last about 10 seconds, then the light goes off. If you don't press on the button to stop the brewing, the water going thru is now cold and your espresso will be crap. If you want to brew more than an ounce of espresso (ie: there is 2 cups coffee filter option), you wait until the green light comes back on and press the button again. This time the light will stay on for about 15 to 20 seconds...? And here is an IMPORTANT note: you HAVE to press on the button to STOP the brewing process or the water will run thru until the espresso water container is empty. That means, if you walk away, you will end up with an overflowing cup and a big mess on your counter. But that is not the leaking I am talking about. We like strong coffee. We fill up the espresso filter/handle pretty tight. It makes a good espresso if you are vigilant. But then, as you try to enjoy the coffee, the machine starts leaking water all over the counter. I am still tring to understand where the water comes from. I think it comes out from the little hole in the back. There is another water escape hole leading in a tub on which you place the espresso cup for brewing. The tub gets regularly filled up with water too. I want to be clear about all this. I am watching my machine the whole time I brew my espresso. No leaks out of the handle, and I am not talking about water overflowing. It all happens from within the machine! I think the machine cannot handle the pressure created by the heat when brewing espresso. Hmm.... Isn't it the point of espresso machines? They are MADE to handle the pressure, that is what makes a good expresso! We have tried everything to not get the machine to leak. Less water in the water containers. less coffee in the filter/handle. Nothing helps. This machine is basically ridiculously high maintenance and I am tired of wiping my counters every time I make a cup. IT IS TOO LATE FOR US, BUT DO YOURSELF A FAVOR. When you are ready to buy a new coffee/espresso machine, make sure you write down the make and model of this machine. AND DON'T BUY IT.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Espresso Gave Out At 7 Months

    |
    Posted .
    Owned for 8 months when reviewed.

    DOP: 06/10/20 Online. If I could assign this a zero stars I would. Anything that has me jumping through hoops to get a satisfactory solution is a big DO NOT DO ANY MORE BUSINESS WITH! The espresso maker side quit working after about 7 months. I have Best Buy telling me to call the manufacturer. DeLonghi wants to put me on a video conference like they don't believe me? I don't have time for this. You would think that as a B.B. visa cardholder it would mean something, it doesn't. I should have bought it with my AmX. I would be getting a replacement shipped out by now.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Good machine, if it was fully working

    |
    Posted .
    Owned for 1 month when reviewed.

    I had this machine just 1 month now and am unable to return it due to Best Buy's 15 day return policy. Even though I am finding just 1 week after the 20th day that the coffee brewing side electronics is defective. It intermittently resets itself and all of the red lights will go on. At that point, the buttons are not responsive to any presses. After a few seconds or minutes, it will shut off and repeat this cycle. If I am lucky, it is responsive and I can press it but then it will reset again and we're back to the start. The Espresso side works no problem so far and I hope that it continues to do so. However, since one half of this product is failing, I would not recommend this at all to anyone as the purpose is to have two functions. Best Buy's return policy doesn't help account for such defects and this is a shame.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    do not purchase

    |
    Posted .
    Owned for 1 year when reviewed.

    takes forever to brew any amount of coffee after only 1 year of use. the carafe has always made a mess trying to pour a cup from it even when it was brand new. paid 250 for this and im very unhappy with it

    Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Italian Coffee Maker

    |
    Posted .
    Owned for 2 months when reviewed.

    This is the worst espresso or cappuccino coffee machine; the coffee has a consistency of watered down coffee. We have tried all mixes and different coffees and they were all the same. We even called Italy and spoke with a representative of DeLonghi and they said we are on our own. So we switched to Mr. Coffee; Wow that is great. We have two Italians in our office raised in Rome who can testify to the flavor and consistency to the coffee. So I would never buy anything from DeLonghi based upon the performance of the machines as well as customer service. FZAD ARCHITECTURE + DESIGN PC

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Ehhh

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Let me begin by saying. I’ve owned this machine for 2 years next month. I wanted to make espresso and stop spending money at Starbucks. At first this was great. I made my lattes and my husband got his drip coffee. Then the steamer stopped working. This machine gets cleaned after every use. Specially after making my lattes. I didn’t want to return it since I no longer had the box. Been using it to make drip coffee only. (Expensive drip coffee if you ask me) I tested it a couple months later and it worked again. I was stoked ! Then again like last time stops working. Till this day it has not worked again. Super bummed because it was expensive. Definitely don’t recommend.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Overpriced and Poor Quality

    |
    Posted .
    Owned for 9 months when reviewed.

    I bought this unit in May of 2020 and had to take it back because the milk frother quit working. The replacement I exchanged it for did the same thing and now the controls quit working. I don't recommend this unit at all. It is overpriced and poor quality.

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    SAVE YOUR MONEY!!!

    |
    Posted .
    Owned for more than 2 years when reviewed.

    I wanted to love this machine.... BUT - it stops working! This is the 2nd machine I bought because I love the idea of combo. However, almost $600 later and 2 machines and I’m still left with nothing but junk. The drip stops working, the programmable feature stops working. Save your money and by something else!!!

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Stop working

    |
    Posted .
    Owned for 11 months when reviewed.

    It stopped working less than year after purchase. If you purchase it please buy the extended warranty.

    Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Such a disappointment

    |
    Posted .
    Owned for 9 months when reviewed.

    The carafe leaks every time I pour coffee. The coffee doesn't stop dropping if you remove the carafe so if you're making coffee for the entire family you'll have to wait at least 20 minutes until the coffee is ready. The milk frother is awful. I had an old DeLonghi coffee maker for years and I loved so I decided to buy this new one but they simply disappointed me on all aspects with this machine.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Leak

    |
    Posted .
    Owned for 1 month when reviewed.

    Returned it, it leak somewhere, especially when it’s on programs, I set it to make coffee in the morning, but instead of coffee inside the jar, I get pool of water all over our kitchen counter. I thought maybe it an operator error but it did it 3 times. So I returned it. Don’t want to be cleaning spilled water every mornings.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Expensive waste of money!!

    |
    Posted .
    Owned for 10 months when reviewed.

    Wow! This thing lasted 7 months before the coffee portion would not work anymore. It was making great coffee - but 7 months is not the type of quality I expected to get for the price. From my online search, it most likely is a faulty fuse within the machine which will not let it brew (which is great from a safety perspective). It appears to be a common issue with this machine. Overall, great coffee while it worked, but for the price and only 7 months of use - this gets one star. I would NOT recommend.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Horrible product - don't buy it

    |
    Posted .

    Such a disappointment, thought this was a good brand. The shape of carafe lip is an odd angle so it always drips every time you try to pour. Only had it slightly over 2 years and the coffee part portion is already broken. Water leaks out so you never get brewed coffee. Such a waste of money.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Espresso maker doesn’t work after a month

    |
    Posted .
    Owned for 1 month when reviewed.

    Love it perfect for me. Just came home one day after not using the espresso maker for a couple of weeks and it didn’t work. Best Buy did not help remedy this problem in anyway. I keep good care of it. I guess it was too good to be true. Sorry folks and because it was over two weeks old, the store didn’t lift a finger. Probably the last time I will buy something from Best Buy.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good idea in concept

    |
    Posted .
    Owned for 3 months when reviewed.

    I purchased this model as I like to have drip coffee in the morning and then have espresso in the afternoons. The machine was working well for the first few weeks, the espresso is great but sometimes the milk steamer just stops working and then the next day it's fine again. Not very reliable for something so pricy. Now the drip coffee has stopped working for the past two days and hoping I can get it to work again but I would not recommend this model right now.

    No, I would not recommend this to a friend
  • Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Drip Coffee Stopped Working

    |
    Posted .
    Owned for 1 month when reviewed.

    Drip coffee stopped working after 5 weeks. Completely unacceptable. 3 weeks past the return period to best buy. Working with Delonghi now. Called but they don't open until 10am. Sent an email, it's been 2 days and they never responded. I'm now on hold it's been over 10 minutes. The Keurig I threw out is looking pretty good right now.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we're sorry to hear you are having a negative experience with your Combination Espresso Machine and to learn your unit has stopped working after 5 weeks is disappointing. We set a high standard for our products, however, your experience is certainly not indicative to the level of excellence we strive to achieve. We see that you have reached out to us regarding this matter and we hope you were able to resolve your issue. If you issue has not been resolved, please give us a call back and ask to be connected with a Reviews Team Specialist for expedited assistance. Thank you. DeLonghiResponse

  • Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Defective

    |
    Posted .
    Owned for 1 month when reviewed.

    Water never got hot for espresso. Had to heat my water in the microwave prior to brewing the espresso because it never got hot in the DeLonghi machine. Was willing to sacrifice that part of the machine and just use the coffee side. After 3 weeks, it also stopped brewing coffee! The water would not circulate through the machine and the hot plate would not warm up. Returned it and bought a percolator. Saved $$ and now have a great cup of coffee.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    stopped working after 50 days

    |
    Posted .
    Owned for 2 months when reviewed.

    At first this machine was great. It worked awesome. It took some trial and error but was making good coffee. And then the heater stopped working. It is now a cold brew machine. It will make coffee but who knows for how long.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
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