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Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.8 out of 5 stars with 1102 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Camera Quality

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Mavic 2 Pro's camera quality and ease of use, frequently praising its performance for both beginners and experienced users. Positive feedback also highlights the drone's stability and flight time, although some users noted concerns about the price and occasional connection issues. A few customers mentioned challenges with obstacle avoidance and wind resistance in certain conditions. Despite some drawbacks, the overall sentiment points towards a highly capable and user-friendly drone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-9 of 9 reviews
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Having disconnect issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take off and get out there 5hen I get a lost connection and have to hit the home button. Not sure what’s causing yet. When it doesn5 do this it’s an awesome drone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Awesome video, easy to control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome 4k video, no zoom ability. Cable to connect controller to phone is lacking, losing connection sometimes. EXTREMELY easy to fly and control. Has tracking features that work very well, following or profile. Manual says can fly in up to 22mph winds, very stable even at 20. Had flight speed up to 33 mph. Has about 30 mins flight time per battery. Get the Fly More pack, a little pricey, tho. Also get the dedicated controller, also VERY pricey, but worth it to free up phone. Manual says takes up to 128Gb microSD, but I use 512Gb with no issues. 5 mins of 4k video is about 3.6Gb. I fly this as often as possible! Logged about 10 hrs of flight time in 3 weeks. Get the KittyHawk app to ensure you stay within flight limitations, especially if you're within 5 miles of airports or near stadiums.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Bird's Eye View

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to control. Lots of options for camera settings and flight paths. Wish some of the various accessories that are recommended were included in the original package. Main negative is that the battery drains faster than expected (I have 3). And I have lost connection when flying over the neighborhood where I live, even only a half mile away at 200 foot altitude.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Easy to fly for beginners, camera is very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures, lots of fun to fly,had some disconnecting problems with phone but could hit return to home,and it comes back.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Software/ controller issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drone and the first flight was great, howevere every subsequent flight was plagued with more and more issues. There were also constant software updates the only seemed to make the connectivity issues worse. After spending several hours on the with DJI customer service (who were to say the least very unhelpful) I decided to return this item.

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hi Cedric,

      We are sorry that the firmware upgrades have degraded your experience with the drone. It may be that you had a defective unit. Other units have not seen this reduced signal, and the update merely fixed the bugs it was meant to fix. DJISupport

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great potential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box, product was easy to fly, intuitive, and very sleek looking. However, since then, have had some issues linking to the drone when out in the woods and at parks. Currently still trying to resolve.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Very upset with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for my son the cord does not work when connecting to phone, the Camara won't connect to the phone in reaching out to dji to try and resolve but when you pay 1500.00 you shouldn't Jane this many issues! My purchase worth best buy was great

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    UNABLE TO COMMUNICATE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much excitement to receive my MAVIC-2 PRO, much to my disappointment the aircraft/drone could never connect to my phone or even the controller. After spending at least 8 hours trying to get it to connect and simply fly I gave up and boxed it up and will be returning it to Best Buy

    No, I would not recommend this to a friend
    • Brand response from DJI Support
      Posted .

      Hi NOGO,

      Sounds like you may have had a bad unit. Hopefully you don't give up on the aircraft.. its a great tool! DJISupport

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Good luck finding the drone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of the DJI Mavic Pro 2 and they do everything they say they will do however one big flaw. I have lost two DJI Mavic Pro 2 and 1 Phantom 4. When I went to have the drone take off in a clear area no building around it went up and 15 seconds later it was gone. The remote disconnected from it and never saw it again. Naturally some would blame this on being tethered to a phone but I tried a brand new phone the third time and 4 months later I lost my last Mavic Pro 2. I am not pleased with DJI customer support on this as they take no ownership over lost items. Do know that this is an expensive hobby but I am going to stick with the Mavic Airs going forward until DJI fixes there problems I can get two Airs for the price of one Pro and the quality of the photos and videos I have noticed are much nicer.

    No, I would not recommend this to a friend