Customer Ratings & Reviews

Love the system and features. Does require additional annual subscription to use all capabilities. GPS locating does qualify for insurance discount offsetting annual fee. Also let's us know when you exceed speed limit.

I love my self starter. I recommend this product. It's easy to use the app with my smart phone.

works great, phone app is easy to use, much better than viper

Got a great deal on the starter and the geek squad install went smooth as could be.

Great product and great installation! Would definitely suggest this product.

Unit works well. Love the fact that it tells me interior temp.

With installation included this was a great deal. Love it, not sure about keeping Mobil app though, quite a delay in carrying out action.

This remote starter has never failed me. Comes in handy on cold days when I can start the vehicle from within the comfort of my house.

Works great. Had the geek squad installation done no problems or complaints. App works fine all features work with my iPhone. I paid for the premium service.

Had to return - no on had instruction on how to install or how too . Very disappointed

didn't realize an additional monthly fee was included....glad Best Buy let me return it

Unit works perfectly. Installation only took 1 hour. The only knock I have is the 50 dollar a year fee for the phone line

Geek squad Hi was unable to install this Drone. I had to replace it with a Viper with less features which was very disappointing.

My biggest problem is that it drains the battery, so unless you drive the car every day, think twice. The battery was dead again today. This is because the GPS is always on. There is no warning on the box about this problem. I probably will need to get it taken out. I did not purchase the unit at Best Buy, but another large installation company in the area refused to believe the manufacturer when they said this was an issue. That company has probably been dealing with too many Toys.

The remote system works great it gets a little pricey when you get into having to buy their service plan to continue using their app to start your vehicle.

Many times mobile remote does not work(the message is "check to see if your drone mobile is online" ,really and where and why would you have to do that ,I have the app,I have strong wifi,I have strong cell signal and my vehicle is in my garage 20 ft away. Poor install.The installer powered this from my cigarette lighter,now I cannot use any other accessories or the fuse will blow and when that happens the cadillac escalade will not run.Found that out the hard way,during numbing North dakota Temps and blizzard, also very costly had to have it hauled to a mechanic shop,only to find out it was the cigarette lighter fuse.Drone no way,never again

Ruined multiple car batteries by randomly draining the batteries. Over-engineered meanwhile the alarm didn’t even trip when someone smashed my window open.

Installed in a 2018 Ford F-150 in 2019, this product worked great until 2 years ago. I have repeatedly (at least 10-12) had to have it reset and worked on. The Best Buy Tech has been great and gone through all the steps and forums that their possible can be. I reached out by e-mail to Drone Mobile to see what can possibly be the problem. He basically is saying to take it to a different Tech. I asked to physically contact me by phone and he said that they only work through the Techs directly. Basically a box that sits under my dash now with no purpose. Customer Service through Drone Mobile absolutely sucks. Great job “Dan”. 1 star was the lowest I could go. I do not recommend this product!!!!

I'd been waiting for this remote start to be a deal of the day. Got it for a great price. I can start my car from my phone. Just what I wanted.