Customer Ratings & Reviews
- Model:
- 447930-01
- |
- SKU:
- 6539471
Customer reviews
Rating 4.6 out of 5 stars with 380 reviews
(380 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Gen5detect Cordless Vacuum, particularly its strong suction power, long battery life, and overall performance. Users appreciate its ease of use and the helpful light feature. However, some customers find the vacuum to be heavy, and a few have concerns about the price, edge cleaning capabilities, and noise level.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performanceCons mentioned:Price
Rated 5 out of 5 stars
Gen5detect Review
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got the brand new Dyson Gen5detect and I am extremely satisfied with the overall performance of this vacuum so far. The new improved fluffy head provides much more visibility over the previous model (Dyson V15) which allows me to better visualize which areas to focus on cleaning. Furthermore, this vacuum also has a larger HEPA filter compared to the prior model and even claims to be able to vacuum particles at 0.1 microns which is virus territory. I would recommend this vacuum for those with allergies since the HEPA filtration system is among the best in class. Another major improvement over the previous generation is the switch from the trigger handle to an on/off button which improved overall ergonomics since there is no longer a need to constantly hold a trigger to maintain power while vacuuming. The only major downside I would say would be the price of this vacuum which places it in a premium category among cordless vacuums.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Price
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! I still think it is overpriced and I don't understand why the Gen5 does not incorporate the mop system (marketing), but we love the features it does have.
I would recommend this to a friend - Cons mentioned:Price
Rated 5 out of 5 stars
Dyson
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the best vacuum a little high on price but you get what you pay for !
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Shushanik, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Gen5detect Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!
- Cons mentioned:Price
Rated 3 out of 5 stars
DYSON GEN5detect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price isn’t reliable to how vacuum work it is really quiet but suction is not the best. It work for light vacuum and need to be careful if you wash the brushes.
No, I would not recommend this to a friend - Cons mentioned:Price
Rated 3 out of 5 stars
Too expensive
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for what it does. Old Dyson works better
I would recommend this to a friend - Cons mentioned:Price
Rated 1 out of 5 stars
Do not buy Dyson
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy another Dyson product. They are very expensive and Dyson does not stand behind them when they fail. They will act like they care cause you to spend lots of time on the phone and mailing the product in to them only for them to do nothing but call regularly and ask what the status is. Finan another brand! My Miele has been going strong for 18 years!!! seriously look elsewhere.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Cordless Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.















