Customer Ratings & Reviews

I absolutely love this Robot! Does she get stuck sometimes! Yes.. does she eat a cord sometimes? Yes.. She also cleans the whole house really well, and i have has no issues at all. Love this thing!

My wife’s friend to clean the house. Easy to use and his efficiency es good.

This is our 5th robot vacuum/mop from various companies. Finally found one that mops good without having to get hands dirty. The tower washes mopping pads with hot water and adds liquid directly. Great product!

The best purchase! I can customize wether to clean a specific area or what time and day will it clean my house. After using it, my floor feels so clean unlike using a regular mop. Saves me a lot of time, cleans while I'm sleeping is the best part of it. Basically, it makes my life easier.

This vaccuum And mop is amazing I used many times every day

The mop is the best for hard floors. Very quiet and precise.

The app was great, the vacuuming was decent. The self cleaning mop heads also worked well. Returned due to the mop heads not lifting up enough and so would accidentally mop rugs. Or if it was going down a path that was half rug, half hardwood, it would mop both.

If I’m saying I’m satisfied I’m wrong . This is beyond . I have a big family in a big house 80% tiles & the way this machine leave the tile sparkle clean & took all this headache from me it worth every dollar on it . Any visitors come they notice it . I have my extra time of doing other things ❤️❤️❤️

The best robot vacuum I have ever had! So easy to set up and operate. I can block areas that I want left alone and send the vacuum to clean and mop individual rooms.

I love the options. Having a hard floor and matt in a room, it makes my life easier.

Amazing, It’s as if we have a little helper in our house. I like the mop, our floor always squeaky clean. Love it!!!

The vacuum excels in terms of hardware. It effectively vacuums and mops, featuring a remarkable station that automatically empties the vacuum, washes the mops with hot water, and dries them. However, its software functionality, navigation, and obstacle avoidance leave much to be desired. To begin with, the app has a notable flaw. When issuing a command, it performs well initially, but if you wish to check progress or give a different command later on, you must close and reopen the app. This leads to the vacuum forgetting the tasks assigned to it. For instance, I commanded it to vacuum and mop two rooms sequentially. It successfully completed the first room but only vacuumed the second one, claiming the task was finished. Navigation proves to be another major issue. Upon receiving a command to clean a room, the vacuum often emerges from the station, engages in aimless circles, and then returns, or, in some instances, eventually finds the room after extensive circling. Obstacle avoidance is equally problematic. While it is present, its effectiveness is questionable. More often than not, it fails to detect obstacles, and when it does, instead of navigating carefully around them, the vacuum tends to bump into and run over them. In conclusion, if you are contemplating the purchase of a smart vacuum, this may not be the ideal choice. The subpar performance in software, navigation, and obstacle avoidance is the primary reason for my decision to return it.

This aint it... This robo vac/mop is too loud, too slow, and too inefficient. There's no reason it should be getting stuck 2-3x per 6hr cleaning job. The app is also not very intuitive, and despite the HUGE water tanks be prepared to fill and empty them regularly, we're talking 2-3x per cleaning job. Atter 3 weeks I returned it in favor of the Eufy X10 Pro Omni which has been a MUCH better unit overall.

We wanted an upgrade to the biselle that we tried out. It did good work, but we wanted a empty station and mapping features. This seemed to check all of thsoe boxes, but the reality has been much more disappointing. Dust bin is very small and filter requires constant cleaning Brush roll doesn't pick up hair (but doesn't get tangled either) but most egregious is the mapping functionality. Despite it being set on obstacle avoidance it will constantly get stuck on cords, shoelaces, or even some mail it picked up and dragged around. Our old non smart robot was better at avoiding obstacles than this thing. The mapping feature is also confusing and unreliable. I have a somewhat open floor plan that i wanted to divide into rooms based on floor type, but the software wouldn't let me and would not give a reason. I've tried remapping the floor and every new map looks completely different. Will be trying to return

Amazing robot. It works really good. My home is clean.

This thing works great, but you have to learn about it's quirks to get it to do what you want. 4/5 stars because sometimes it forgets its map.

Absolutely love this device. My pups come in from outside all the time with dirt on there paws which used to be a huge hassle to clean up. Not anymore. Voice control “clean the front door area” and it’s spotless.

I’ve bought DEVOTs since they were available. Ups and downs, no mayor problems. This T20 is the BEST ever. Not only vacuum very well but the MOP it is amazing….

Purchased this vacuum 3 months ago and it has done an amazing job cleaning up after our 3 kids, 2 dogs and 1 cat. No more pet hair under our furniture. We have had no issues with this product and plan to purchase a 2nd for our basement.

My best friend cleans and mops perfectly have to watch out though she’s always listening especially if your on the phone and say ok such and such she has started up on me