Customer Ratings & Reviews
- Model:
- T2351111-F
- SKU:
- 10764271
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the X10 Pro Omni Robot Vacuum and Mop Combo's cleaning performance. Users state that the product is a good value for the price.
This summary was generated by AI based on customer reviews.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love my Eufy! So helpful with cleaning. Easy to use
I would recommend this to a friendWork great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit works as described and I’m very happy with the purchase.
I would recommend this to a friendIt is very good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good It is very good It is very good It is very good
I would recommend this to a friendWe love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is an absolute game changer. Mops and vacuums like a champion. Highly recommend
I would recommend this to a friendDont buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this vacuum refurbished 20 days ago and as of yet i still do not have a working vaccum. It came missing a mop pad holder that i had to but i get reimbursed. After getting the new part i was able to run the vaccumm for the first time only to find it had a mop motor error and only one mop would spin. After contacting the seller again I had to send the mop back and now have to wait again until they determine when they want to send a new one. It was originally listed as refurbished excellent but, the unit i received was dirty and scratched up. Do yuorself a favor and just buy a new one.
No, I would not recommend this to a friendLike new cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks just like it had been touched or opened. Work amazing
I would recommend this to a frienddo not buy this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont not buy this. the unit is defective. used for about 2 weeks and the unit broken down, not operating. also very very bad customer service, keep stalling and not resolve your problem, very frustrative experience.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
"Refurbished Excellent" but dead on arrival
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this since it wouldnt turn on. Excellent was not a good description of the refurb status
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,