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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 508 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the Smart Wi-Fi Video Doorbell's amazing video quality and ease of use. Many also appreciate its good battery life and super easy installation. Some customers have noted concerns regarding motion detection and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 508 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and secure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Eufy doorbell, love not needing to subscribe to anything or pay for features. It was super easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent door bell camera very happy with my purchase works great I would recommend good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Video quality

    Rated 2 out of 5 stars

    Quality control/Firmware Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing tech. I was looking forward to the 2k video and local storage, to dispense with the $150 a year to Google for Nest storage. These doorbells are glitchy and problematic though, and the setup/app is much clunkier than Nest. The video is far more fisheye as well. The first unit yesterday would work fine with motion or person activations, but refused to play live view video (despite unfettered 1gbps wifi) and would error out. I did all firmware updates for the camera and wifi/chime hub, and went through every online suggestion from others with the same issue. I finally spent about an hour on the phone with tech support doing the hokey pokey and they determined the unit was defective and directed me to return it. I returned it today and got another, and this time the live view works fine but the doorbell audio playback (your voice broadcast to the person at the door) is extremely quiet nearly to the point of being inaudible. All volume sliders are maxed out, and again, all firmware is updated. Checking online, there are a host of reports of this issue from other users as well with no resolution listed on any of the reports. 2 units and 2 tech issues in 2 days. This is more than just bad luck, Anker/Eufy clearly have some quality control issues with their firmware/hardware that need to be resolved.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Great Doorbell camera, long lasting battery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this doorbell camera, I just moved so I will be purchasing another for my new property because the new owners wanted my original in the selling agreement.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good items!! I love it! Videos are very clean and beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality and most importantly - no subscriptions needed. Notifications work instantly. Battery holds up pretty good, I had to re-charge it only once since July 2024 (it's now Dec 2024).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy doorbell cut the subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really surprised how well this doorbell works and how pleased we are with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, I connected to electricity great view.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Great product from Eufy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy set up, no fees, just need WiFi and you are ready to use it. I am using it to monitor a property in a different country without any issues. Battery lasts for 4-6 months depending on how many events is recording. I added the smart lock to this product from Eufy and can not only recognize who is at the door but also remotely unlock the door.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Suits my needs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this product for a couple of years now and it still works without issues. Gives good enough quality video. Charge lasts up to 2 months. I don't pay for any storage or additional services. It has storage via the app and automatically records over itself when full. I don't need to record every little thing, so that's sufficient for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Video quality

    Rated 5 out of 5 stars

    Great addition to my home security setup!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say, more than impressed. After exactly 2 months of use, I still have over 70% battery life. I do use optimum battery life settings so that definitely helps. Not a lot of doorbell ringing done at my house but glad the battery holds up. The camera, the ringing sounds, the indoor chime, the voice clarity and setup with Alexa as additional ringers throughout my house have worked as described. The sun light can be a bit harsh at times but only from looking at a distance away. Sharp video pictures that are clear to see who it is day or night.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Eufy Door Bell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost 5 stars. The battery life in between charges is about 3-4weeks for me, and no where close to the life that is adveritsed. Picture/video quality, motion sensore, chime volume, and local storage capacity are all great. Set up and daily use of the app are also great. I used this doorbell as a sample to see if I’d like to invest in the Eufy ecosystem and this doorbell convinced me to invest.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 988 7973 eufy

  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Pings every time someone's in front of it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to assemble (straight or angle mount). I'm constantly on the road so my phone pings even when a neighbor is simple walking on our street. Best of all, there's no sub. Just buy and mount and the quality is great night or day.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    The Better Alternative.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bug improvement over my past 2 video door bells. Very good picture quality, faster response, and no monthly fees. The latter being important, as all the others get you for a monthly fee. This door bell saves everything on a micro SD card, and it works better than the cloud. Installation is easy and a tilt bracket is provided. The two piece works well, and fixed an annoying issue with reception that I had with Ring. Also gives you that electronic door bell sound.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see the pimples and wrinkles on people faces this camera Works perfectly fine

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Video quality

    Rated 5 out of 5 stars

    A good alternative to ring or nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. No fees, it stores on device and sends video as needed. Alerts quickly and has great video quality. Having used it for a little over a month now, I can fully day I am satisfied. It does hook up to a built in doorbell and it will run off doorbell power. It also rang the doorbell without issue. Do note that you also must use the remote chime as that acts as a kind of storage and hub for it. I threw it in the basement to expand where I could hear the doorbell going off.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Clear video & audio, battery life could be longer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second eufy doorbell. I had to replace the first one after it refused to hold a battery charge for more than a week. My location isn't suitable for a wired installation or a solar panel, so I was SOL with just one week's charge capacity. Charging is easy, and for some reason, is much faster using the homebase instead of an outlet That being said, I am very happy with this and my entire Eufy system. The ability to set activity zones is helpful so as to keep down the number of false triggers from plants blowing in the wind. The chime device is included, but I don't need it because using the homebase as the chime is plenty loud enough for me. Video and audio are clear. The only issue with audio, is that there is a slight delay in notification. Unless whoever rings your doorbell waits a bit, they are likely to be gone by the time you receive the notification and try to engage with audio. Overall am very satisfied with this product and the entire eufy line as a whole.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    The Ring Doorbell but with no fees.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally looking at ring doorbell but when I found out that there was a doorbell that had built in storage and had a 2k resolution as well I thought there must be a catch but as far as I know its just brand recognition but this Doorbell is absolutely worth it. Only flaw so far is it will sometimes mistake moving objects for people and record it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. It was easy to install and was working with the app right away. I like that it has local storage as well and the option to not have a monthly subscription plan

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Video quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use. Set up was fairly easy. Quality is amazing.

    I would recommend this to a friend
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