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Page 2 Showing 21-40 of 461 reviews
Rated 5 out of 5 stars
Eufy Doorbell
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to improve security on my new house and I didn’t want to get the traditional “Ring” doorbell because everybody has that one. Eufy (i think it’s pronounced ‘you-fee’) has been so easy to use and from my experience with it for about 3 months now, there has been NO BUGS, NO GLITCHES, and NO PROBLEMS. It is a little pricey but yall know the saying “you get what you pay for” and lemme say, I paid good money for a GREAT doorbell. Eufy > Ring
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up the door bell camera. And since I have the Eufy hombase 3 all videos upload to it. While the homebase isn’t necessary to record all your videos due to the built in 8gb memory. Its nice to double the memory with the homebase and add certain features. The video looks great. I get notifications directly to my cell. Best of all you dont need to suscribe to a cloud to see and keep your videos.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s amazing, it lets me know when I get a package and when someone has moved it, it send me alerts! The battery is easy to charge, the video camera quality is clear in the day and at night.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The doorbell works excellent. I’ve had it for over 6 months and so far no problems. Well, there was one problem at first. Due to operator error… when installing. I wired it in backwards which caused it to use the battery and started to drian. As soon as I switched it. It was good to go. Highly recommend. Especially if you are not wanting to pay for subscription.
serious flaws: bad security product. Unfortunate:(
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Impressive device but its not reliable. :( its color night vision, swappable battery, and cam quality are good. But motion recording works only 95-97% of the time. It's still useful but not trustworthy for security.
Failure 1: Rarely, it fails to notice me walking by and saves no video or alert. That's just scary even if it's rare.
Failure 2: the doorbell alerts me to motion and a clip recording, but some clips aren't showing in the app! They are invisible/effectively don't exist for either entire days or parts of days.
The clips must exist in storage on my Homebase 3 as I see them listed for 1 second, then they disappear and the app says no clips recorded. Some days it shows clips but is missing some, tricking you that there is no issue or that the footage doesn't exist. This is clearly an issue for security.
Failure 3: it won't catch a person following you. Possibly a flaw of most/all battery-powered cams. It's caused by them saving power by recording a short clip, then sleeping for a minute. Try this: walk by, trigger a recording. Have a person follow you after 1-2 mins. The cam won't record the follower because it's still in the sleep mode. They didn't implement any clever tricks against this issue. They could've in my opinion, like allowing short pics in the sleep time. If you extend clip duration or shorten sleep time, battery life is severely shortened.
Flaw 4: there is no guaranteed notification of a device going offline. When I unplugged the doorbell as a test, it took a few minutes for the app to say it was offline. Therefore, tampering is possible with a few minutes delay in notification. This doesn't always fail, sometimes it quickly detected the device offline, but it's worrying that it's possible at all.
Good: Customer support replies quickly and they try to help. Maybe they can solve my missing clips issue. But these flaws have shattered my trust in Eufy Security. One day, I can get unluckily miss an important event because my doorbell failed to record, or it recorded but the app is telling me the video doesn't exist.
Also a weird flaw, the live view is limited in video quality. You don't get the full quality even if you take a pic. There should be an option to take a full quality live pic, but it only saves hq clips from motion detection or a button-press.
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 5 out of 5 stars
You Wont Be Disappointed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent choice if your considering a doorbell cam. Crisp picture quality and full of many useful functions thru the app.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Eufy door bell cam is a great addition to our home it has a good range and is very sensitive the night vision is very clear you can talk to your visitors and I love that it records in color.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As the market becomes increasingly saturated with new and emerging camera doorbells and technology; the eufy Dual Doorbell E340 stands out with u compromising security and privacy. With no subscription fees or other monitoring cost, it allows for a great front door experience with human AI detection (using the HomeBase 3), package detection and protection, pet detection, and vehicle identification. It is one of the best doorbells in the eufy arsenal and could not be happier with my purchase!
If your looking for an overall well rounded doorbell, than eufy E340 dual doorbell is it!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product we replaced our Eufy single camera doorbell that has been working great for 3 years with a the new dual camera doorbell. The dual camera doorbell was easy to install and eliminates any possibility of not seeing a package left on your porch.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good, quality and video ,sound, and if you have the home base 3 the ring bell sound coming out of the home base inside the home
Quick notification, and you can off all light to no call attention when recording.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this camera because of the dual camera setup and features that tell you when your package was delivered. It also has a built in LED light to light up the person that's at your door in the dark.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Over 3 years ago I reviewed a Eufy doorbell cam that is pretty much the same as this one except it’s a single camera. It has worked flawlessly since I installed it. I have no reason not to expect the same with this one.
Installation and setup was easy. Instructions are pretty straightforward. You will need a WiFi router and internet to use this device. The faster, the better. The same for setup with the app. You will need to set up an account to use the app and camera. In my case, that was done several years ago and all I had to do was “add device”. The doorbell cam I reviewed a few years ago came with the base and this doorbell cam works with it too. If you want it to. You have the option. One of the things I like with both is that they come with a wedge shaped plate-spacer that gives you the option to angle the camera a little to face the person at your door as opposed to it looking straight ahead and the subject to the side of the frame in the video.
The doorbell cam can operate on a swappable rechargeable battery or by the 24 volts AC that powers hard wired doorbells. If you are powering the doorbell cam from where a wired doorbell was, you have the option for the doorbell cam to ring the wired doorbell or just ring through the app or optional basebox. You can link to Alexa as well.
As for the app, you have many options for video quality, audio recording, listen / talk, auto switch to infrared at night, snooze motion sensing, familiar faces, notifications and more.
You draw out where you want the doorbell cam to look for motion if you want. You can have it look only for people or any motion. There are sensitivity settings too, to keep down false trigger. Notification options for simply on your phone, to ringing a hard wired doorbell and optional basebox they call home box.
One thing I like is that everything is stored locally on the device which has 8GB (expandable to 128GB via microSD card) of encrypted memory. No subscription needed, however, you do have an option for cloud storage too. If you add the home box 3, you can expand video memory to 16TB.
The dual camera doorbell cam is a pretty interesting option. Especially if you’re worried about someone trying to evade a standard forward looking doorbell cam. A porch pirate could crawl under the line of sight of the doorbell cam and not be detected. Not with this doorbell cam. At my house, you have to climb steps to a landing and then turn to the right to continue onto the front porch. This doorbell cam detects people coming up the steps where the previous one did not. If you have steps leading up to your door, this doorbell cam is what you need.
You have options for the camera’s night vision. Color night vision that uses white LED lighting on the top and bottom of the doorbell, automatic infrared night vision that uses IR LEDs and 2 white LEDs at the bottom of the doorbell and off. Off is no light emitted from the camera at all at any time.
You can snooze motion detection from 30 minutes to 12 hours. If you have the home base, you can select to snooze motion detection or home base or both. If you have multiple Eufy cameras, I have 3, you can set app options for them up individually. That means snoozing 1 to say 1 hour, another to 2 hours and the third, not at all. Motion detection areas, notifications, video quality and settings and audio setting. Options may vary by camera. For example, my Eufy floodlight camera pro, that pans and scans, doesn’t support home base.
Image quality is very good for both cameras. Of course, it depends on video quality streaming settings. As far as I know, it records at the best quality. The image is sharp and clear and the colors are punchy too. Shadows are pulled up in backlit scenes to allow you to see faces. You also have an HDR (High Dynamic Range) option if you have very high contrast scenes depending on the time of day. Say the sun is shining behind the person at your door. They would be a silhouette without either a light shining on them or image processing to brighten the shadows. The app has viewing options for split screen or picture in picture. You can pinch and pull to zoom and pan the video in both live view and playback. Keeping the camera lenses clean will keep your videos looking good too.
Conclusion: I highly recommend this doorbell cam. I’ve reviewed other brands too, and I think Eufy makes some of the better ones available. I had to use their support on the floodlight cam a year ago. It was under warranty, they were great to deal with and they took care of it promptly by sending me a new one. No problems with it so far.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My experience with the Eufy E340 doorbell has been mostly positive. One standout feature is the Color Night Vision, which provides clear visibility of my doorstep, even in the dark. This is particularly useful during the holiday season when I have a lot of deliveries and decorations to keep an eye on, especially to prevent vandalism.
Eufy's local storage option, as opposed to relying solely on the cloud, is a big selling point for me. The expandable local storage on the HomeBase 3 enhances this feature, allowing me to add a hard drive and increase storage capacity for several days of footage.
I chose the hardwired setup to avoid dealing with rechargeable batteries during harsh winters. Installation was a breeze since my existing transformer was compatible with this new Eufy model.
The added angled package camera is a thoughtful touch, enabling me to keep an eye on deliveries when I am not at home. These little details enhance the user experience.
However, the Eufy E340 lacks Continuous Video Recording, a feature I enjoyed with my previous Eufy doorbell. While the human and animal detection algorithm captures most events, having continuous recording as a backup would be reassuring.
Additionally, the mismatch in hole patterns for mounting the device was an inconvenience, requiring me to drill additional holes in my house. This was an oversight on Eufy's part.
In conclusion, the Eufy E340 doorbell is a valuable addition to my home security system. It offers Color Night Vision, expandable local storage, easy installation, and thoughtful features like the angled package camera. While there's room for improvement, it provides advanced security and peace of mind, making it a reliable addition to my home.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The video seems to look yellow on the top camera and whenever I open the live view it takes a while to load unless I have a defective product?
I had better expectations and just realized I can’t return it, maybe I should of stayed with my previous doorbell camera
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 5 out of 5 stars
Terrific improvement over their single lens model
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is now the eighth piece of Eufy equipment I have protecting my home, both inside and outside, so pretty familiar with the installation and operation of their products. The E340 now replaces their original single lens doorbell at my front door which has served my faithfully for about two years now. It's not dead though, I have doorbell wiring at the rear of the house, so it will just be getting a new job!
Installation is straightforward and provided in the package, also duplicated in the app to guide you through. Using existing doorbell wiring is the best option, as you don't have to be concerned about charging the unit every 3-6 months. I also have the Eufy Home Base which connects all my products and provides a ring tone; however, you have a choice of using your existing doorbell chime. I had a small issue with the install; the mounting holes for the screws didn't line up with the previous model, so I had to drill one new hole. One other issue, there is a QR code printed on the back of the unit which you scan with the app to activate it. On the unit I got, the scan failed, looking closer I saw there was some type of slight smudge defect on the code itself which prevented it from being read. Luckily, they provide a printed code number below it, so I just had to enter the digits manually, and it popped right up.
Picture quality is excellent, both day & night. It didn't take long to test it out, shortly after installation I received a delivery, and a notification popped up informing me of that. After retrieving it, got another notification that package had been picked up.
There are multiple adjustments that can be made via the app. One in particular I like is "Familiar Faces" where you can tag facial recognition for your friends/family which will skip notifications. Motion detection has multiple choices for all motion or human only, you can modify the activity zone; for instance, my camera will catch part of the street, I don't need notifications for every car passing by. Likewise, you can also adjust the camera's sensitivity. Put it on high, and you'll be notified of every insect passing by! I learned that the hard way after getting multiple "moth alerts" at night.
There are also "response settings", you can customize auto responses to doorbell rings. However, after being a Eufy customer for at least 3 years now, I can tell you the best feature - there's no subscription! Everything I've ever gotten from them is still in service, and I can say the few times I've called them I've spoken to a responsive help team. Very glad to have received this product, and will continue to support the company in the future (as long as it remains subscription free! - lol)
This reviewer received promo considerations or sweepstakes entry for writing a review.
SYNOPSIS – While the Eufy 340 is a nice upgrade from Anker’s previous generation of doorbell, it is held back by the numerous false alarms in the Eufy software.
EUFY SOFTWARE
Anker, the parent company of Eufy, has done a fantastic job taking the burden out of setting up its line of Eufy devices. Whether it is your first device, or like me, just one of your many other Eufy products, the simplicity of setting up a device is top notch. Once you log in to, or create your Eufy account, actual adoption of the device is simple. Scan the device’s QR code, add it to your wi-fi (which is automatically added from your phone), the Eufy app generates its own QR code, scan that with the doorbell & presto. Done! Simple, Intuitive.
HARDWARE INSTALLATION
The E340 offers the installation option of battery power or hardwire power. If your existing doorbell and wiring work off anything from 16 – 24VAC, you can reuse your existing electrical wiring to provide continuous power to the doorbell and use the internal, rechargeable battery for emergency power outages. This is how I chose to install the E340. Anker has a slick interface to help ensure your new doorbell works with an existing mechanical or electronic doorbell. The app also walks you through setting up the chime with the Eufy, including any common troubleshooting issues you man encounter. Again, simple and intuitive.
USE
This is a nice upgrade from my previous generation Eufy smart doorbell. The most obvious change is that Anker has given this doorbell a 2nd camera that points downward, in addition the standard forward facing camera. The front facing camera captures people, the downward facing camera keeps an eye on packages and deliveries. It a great concept and like my previous Eufy doorbell, images are crisp and clear with resolutions up to 2k. The field of view is quite wide on both cameras and they have no problems picking up activity and packages from nearly any angle.
One thing that is not as obvious is the increased processing power in the E340. Compared to the previous generation, this doorbell is much more responsive. Images and videos are accessed and decrypted much faster than with my previous generation doorbell. By my estimations, I’m guessing on average a good 50% reduction in latency and waiting. The increased processing power also translates into almost instant motion recognition. My old doorbell recognized motion, but the E340 responds much faster. This is especially noticeable at night when motion immediately triggers 2 white LED’s. A great addition and an excellent deterrent.
NEGATIVES
My only real complaint with the new Eufy doorbell is that the software doesn’t have all the bugs worked out of it. A prime example is the automatic package detection algorithm. While the software is great at alerting you of a delivery, if you don’t get that package off your porch right away, you get repeated delivery alerts. My spouse likes to put packages on the front porch for UPS, USPS, or FedEx for pick up. She placed 2 packages out one night for pick-up the next morning. Checking my phone the next morning, the Eufy app had sent me 24 package delivery notifications. The same 2 packages. Changes to the app sensitivity have failed to resolve the issue. Eufy offers a product called a HomeBase 3 that allows for some form of AI detection and that may help alleviate some of the false alarms, but the E340 is also supposed to have this included as well.
FINAL THOUGHTS
This is not my first Eufy product. I have used their products for numerous years and have been very satisfied. I like the fact that, unlike Anker’s competitors, you aren’t forced into paying a monthly fee to use your devices and view archived footage and images. Events, by default, are stored locally. Either on the device itself, or if you have a HomeBase 3, stored on the HomeBase for retrieval. Eufy offers a paid subscription service where your recordings are stored in the cloud, in case of device theft or damage, but does not make it mandatory to get full functionality of its devices. Thank you!!
None of my other Eufy products report errors like the E340, so I know it is just a software and/or firmware problem with the E340. Anker has proven quick to squash bugs in its other Eufy products, I have no doubt they will do the same here. I still recommend the E340, but just be aware of the current limitations and issues.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had a ring doorbell, wanted to try something different and this caught my eye with the no subscrition recording. Installed very easy, setup easy, user friendly. I love being able to see packages with the bottom camera, the light when it detects motion. The on board storage is nice and can expand with the homebase if desired. Only issue is i do get false package delivered/picked notifications pretty often, especially when my govee lights are on and moving. Aside from that, its been great and even added the 360 floodlight. Will be adding more eufy cameras in the future.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picked this up on a whim at best buy because it was on sale for $100. We pretty much use Eufy exclusively as we can store video on the hub without added subscription costs and still get notifications for motion. This door bell is amazing. it's got two cameras one to show who's at the door and one looking down where they leave the packages. It always notifies us when a package is left, seperately from someone just being at the door. It works really well! We had a wired doorbell that hasn't really worked right so i just put this on the network and it chimes through the hub when the doorbell is pressed. It really does work flawlessly. Probably going to buy more of them for other entrances at the house. Only downside is that they don't provide a mount that works with your siding. I ordered a mounting block that fits a standard 4" lap siding on amazon and so it sits flush on the side of the house. Overall, it's been a great camera/doorbell and i would definitely buy another one!