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Customer Ratings & Reviews

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$279.99
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Comp. Value: $549.99

Customer reviews

Rating 4.1 out of 5 stars with 41 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers find value in the X10 Pro Omni Robot Vacuum and Mop Combo's cleaning performance. Users state that the product is a good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 41 reviews
  • Cons mentioned:
    Missing part

    Rated 3 out of 5 stars

    Returned but purchased again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product in great condition it just was missing one piece to the vacuum and no instructions were sent. I had to return, and bought it again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the greatest purchase I've made in a while my house is so much cleaner then ever before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very impressive! It went right to work mapping and then cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run it almost every night... So satisfying to see how much cleaner the floors/rugs are in the morning!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Strong suction and pet friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great robot vacuum. Works well on hardwood floors and carpet. Good for dog hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Baby Cleans!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made my wife very happy!! This thing Vacuums and mops like nobody's business!! We're very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vaccum!! Really good for the price especially because now I don’t have to clean my floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big update from my old Wyze vacuum bot, the mapping take much faster and the suction is better

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Eufy smart vacuum?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is easy to schedule, performs tasks, adequately, plans and mops.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great tool wrong color.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s awesome I don’t have complaints about the device itself. However, I ordered black and received a white one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product exceeded expectations! Love everything about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great even as a refurbished unit. Would recommend this brand.

    I would recommend this to a friend
  • Cons mentioned:
    Missing part

    Rated 2 out of 5 stars

    Missing filters

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came missing parts, ………………………………………………………. …..

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works as described and I’m very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good It is very good It is very good It is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is an absolute game changer. Mops and vacuums like a champion. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great, although the mopping is not as strong as I thought it was. But I’ve learned that if I deep mop once a week, it can maintain the areas clean easily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum didn’t work right when I was going to start it. Sent it back and haven’t received a replacement yet.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Like new cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks just like it had been touched or opened. Work amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do not buy this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont not buy this. the unit is defective. used for about 2 weeks and the unit broken down, not operating. also very very bad customer service, keep stalling and not resolve your problem, very frustrative experience.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

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