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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 10 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Network Surveillance Camera's excellent image quality, both during the day and night. The camera's ease of setup and user-friendly interface are also frequently praised. No significant drawbacks were reported by customers. The camera's clear picture and simple installation process are highlighted as key strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 3 out of 5 stars

    Camera works as expected, however...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: Camera was easy to setup, mount and adjust. Camera has great a great picture day and night. (I have yet to use it in the cold weather) The middle: The night vision is very likely less than the 98 feet. I am lucky to see about half that. It would likely be better during a full moon. If you have it on a deck (about 10 feet from the camera to the railing). On the night picture, the only reason the yard is somewhat visible is because of a light on my barn in backyard. The bad: Cord is only about 4.5 feet long. (Camera pig tail is about 1 foot long. Cord has a transformer built into the plug end of it, but it is too large for the largest in-use type outdoor cover (single gang). I had to modify the outdoor cover just to make this camera work for constant outdoor use. If you have a 2 gang outdoor plug this would likely work better with nothing in the adjacent plug and a tall cover in place. Cord connection to the pigtail does not appear to have any weather-proofing at all. (but the network connection did). You can likely purchase a longer cord online (if you match the polarity, but I think one should be included for this price (even if on sale). Summary - The camera seems to work good so far. Seems to have great images and videos. Mounting is very limited by the reach of the provided cord. If you want to mount it further than 5 feet from a plug you have to use an extention cord (and protect the transformer during outdoor use).

    I would recommend this to a friend
    • Brand response from EZVIZ Product Expert
      Posted .

      We would like to thank you for taking your time to provide us with your honest review! We always appreciate when our customers take the time to leave feedback about our products. We value your concerns and have passed this to our engineering team for further review. If you would like some feedback or update on your concerns, please visit our profile for our direct email.

      Best Regards,
      EZVIZ Team ezvizlife

  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ezviz Wireless Outdoor Security Camera and while they added some nice new features to the C3W, all that glitters is not gold. While it can still accept a SD card for video storage and playback, it will only work with certain brands and capacity. This is not a deal breaker but it would help if they designed it to accept the most popular brand in the 128 gb storage capacity. Now I’m forced to order a Transcend 128 gb SD Card from Amazon because Best Buy does not sell this brand. Got it on sale at Best Buy, great deal and a decent wireless security camera.

    I would recommend this to a friend
    • Brand response from EZVIZ Product Expert
      Posted .

      Thank you for your review! We always appreciate when our customers take the time to leave feedback about our products.

      Best Regards,
      EZVIZ Team ezvizlife

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-made, very easy to connect to Wi-Fi, beautiful camera lens and images. App works great!

    I would recommend this to a friend
    • Brand response from EZVIZ Product Expert
      Posted .

      Thank you for your review! We always appreciate when our customers take the time to leave feedback about our products.

      Best Regards,
      EZVIZ Team ezvizlife

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    The best camara!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent camara and the best price, easy install and manage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera for the money. App not as user friendly. Missing some key features compared to other cameras im using.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera WiFi or wired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with a great picture to it. Definitely clear picture.

    I would recommend this to a friend
    • Brand response from EZVIZ Product Expert
      Posted .

      Thank you for your review! We always appreciate when our customers take the time to leave feedback about our products.

      Best Regards,
      EZVIZ Team ezvizlife

  • Rated 5 out of 5 stars

    Making a better security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this to improve on our security system. Our neighborhood is getting hit by petty thieves and all you can do it watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a security of my home perimeter. Great value also and without a monthly or yearly subscription.

    I would recommend this to a friend
    • Brand response from EZVIZ Product Expert
      Posted .

      Thank you for your review! We always appreciate when our customers take the time to leave feedback about our products.

      Best Regards,
      EZVIZ Team ezvizlife

  • Rated 3 out of 5 stars

    Ez viz camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features are good but the night vision quality is very low.

    No, I would not recommend this to a friend
    • Brand response from EZVIZ Product Expert
      Posted .

      Thank you for your review! We always appreciate when our customers take the time to leave feedback about our products. Please ensure that your viewing mode is set to ultra HD, by default the device is set to adaptive mode.

      Best Regards,
      EZVIZ Team ezvizlife

  • Rated 5 out of 5 stars

    Time saver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and now I can tell the mailman where to leave package instead of having to stop what I am doing and answer the door!

    I would recommend this to a friend
  • Customer reviews from bestbuy-ca

    User rating, 3.6 out of 5 stars with 7 reviews on bestbuy-ca.

    See all bestbuy-ca reviews
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