Customer Ratings & Reviews
- Model:
- GMTK2768AF
- SKU:
- 6521584
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
to a friend
Built-in microwave by Frigidaire
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matches our new Frigidaire built in oven, easy to set for time, power needed and has a large heating area for large dishes.
I would recommend this to a friendNice finishing touch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave trim kit was the perfect answer to fill the gap around the microwave.
I would recommend this to a friendNice fit for new microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fit for new microwave. The trim has a contemporary look and blends nicely with the other appliances in my kitchen.
I would recommend this to a friendAppliance quality great - communication was not
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was awful from start to finish. A scheduled person from Best Buy came out to take measurements for a built in oven and a built in microwave.. They measured both incorrectly, so we had to pay the installer an extra $240 to properly frame in the built in oven. The trim kit for the built in microwave was also missing. So, we had to go to the Best Buy location where we purchased the built in microwave to address the trim kit issue. That actually went smooth and that in store person was very helpful. However, the incorrect trim kit size was then given to the installer for their second trip out. The installer then had to custom frame the trim kit for the built in microwave. The product itself is great. The installers were fantastic. Best Buy in store customer service is great. The problem is the miss communication between Best Buy and the third party outsourcing that needs to be addressed. Why we had to pay an additional $240 for a Best Buy mistake is a head scratcher.
I would recommend this to a friendFrigidaire misleading
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered this trim kit for our new microwave because the Frigidaire website claims that the previous model (same exact model - just updated version) we had is not compatible with the exisiting trim kit. They do this to make you spend $280 for a new kit that you don't need. The exisiting trim kit worked perfectly with the new oven. I do not fault Best Buy for this. The sales person was only going buy the manufacturers website. Needless to say we returned this trim kit unopened.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your experience, and I’m glad to hear the existing trim kit worked with your new microwave. I understand how frustrating it can be when manufacturer information leads to unnecessary purchases, and I appreciate your patience throughout the process. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Great look
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, makes it a clean finished look. Quick delivery as well.
I would recommend this to a friendWrong size for my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping was very slow but the product arrived undamaged. Unfortunately was the wrong size.
I would recommend this to a friendpriced higher than other similar frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was priced higher than other similar frame that wasn't available in my area.
I would recommend this to a friendA little expensive.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for my new microwave. Beautiful stainless steel finish.
I would recommend this to a friendMrs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This trim kit was way too much money for the average quality.
No, I would not recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation team. Thank you for everything!
I would recommend this to a friendWrong size for new kitchen cabinets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t fit standard modern cabinet opening to sit flush
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, ThomasF. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi