The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-30 of 30 reviews
Rated 4 out of 5 stars
Double oven
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast and easy sales representative was friendly and helpful
This reviewer received promo considerations or sweepstakes entry for writing a review.
The oven does not maintain the stated temperature. if you like to bake DO NOT BUY THIS OVEN. I have called twice to have the oven serviced and according to Frigidaire the oven is working properly. The support advocate from Frigidaire even started calling out pages from the manual on how to use the appliance. I guess this is a common issue with this unit. Again DO NOT BY THIS MODEL!!!!
Hi there, Jeff! We apologize that this has been your experience with your new appliance. This is not how our customer encounters are meant to be. We want to get some additional information on the concern. Please connect with us via live chat or by phone at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Lauren
Rated 5 out of 5 stars
Double oven delivery and installation.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installation team couldn’t have been more professional and polite. they were great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very disappointed, I bought several appliances. My 138 can beverage fridge came in busted up. A frustrating story. My Double oven $3218.08 bottom oven door bad. Still not resolved. It’s been over 9 months. I don’t think anyone cares.
We are sorry your experience didn’t match your expectations with your oven. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Rated 1 out of 5 stars
No oven for me
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was delivered a dead unit. There is power at the wall, power in the cord, power to the oven; however, the control panel is dead and does not respond to the power. The lights do not work. The installers are returning the defective unit. Why isn't there any kind of quality control to ensure customers receive a working unit. I waited 3 1/2 weeks from the time I purchased to install and 2 1/2 of those weeks were without an oven. I still don't have an oven. I don't know when I might get an oven. I chatted with Frigidaire, and they said to wait for Best Buy to replace. This isn't Best Buy's fault! It's the manufacturer. I bought Frigidaire because of the great price and American-made company. I'm disappointed.
Hello there. We can feel the disappointment. We can understand the situation of having a new appliance and your expectations for it to work. We hope you get the right assistance, and Frigidaire is always here to provide it. Please call 800-374-4432 to reach us, Monday through Friday, 8:30 a.m. to 8:00 p.m. ET, and we'll be glad to help. ~Ruth
Rated 5 out of 5 stars
Great buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great works easy to use delivery was on time fast hook up recommend this to everyone