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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 3.8 out of 5 stars with 134 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers enjoy the fast cooling and smart features of the 550.0 Sq. Ft. Smart Portable Air Conditioner. They appreciate the convenience of the remote control and Wi-Fi connectivity. However, some customers find the unit to be noisy, heavy, and expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 134 reviews
  • Rated 5 out of 5 stars

    Keeps my house just the way I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Works well, and is quiet. The exhaust hose is a bit awkward, but still works well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    So many choices, finally the right one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a portable a/c unit for my apartment. It works amazingly for a 1000 sq. ft. The quietest unit I've ever owned and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Sleek style- strong performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this portable AC unit best because of its more sleek design than other refrigerator looking AC units . Works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stylish!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this air conditioner for our bedroom. I really liked the way it looked and the Wi-Fi options it had available to it. The only problem with this air conditioner is that it wasn’t strong enough to cool our bedroom. Our bedroom is a decent size but it should’ve been enough for this air conditioner to cool it. If they made a bigger BTU version in this air conditioner I would definitely get that.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 2 out of 5 stars

    Window kit is too small.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is a bit heavy, and larger than expected. But thats ok. It does a decent job cooling the room. My only grip it the window kit is too short for a later window. I contacted the manufacture, and they don't sell the extender piece separate. So to get what I need, and technically what they should be providing. It will cost almost $200 more to get a piece of plastic that I need. So for now, I just use a couple iPhone boxes and call it the day. It's pretty sad they don't give enough length and want to charge you almost half the unit for a plastic extender.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Techdroid, we are happy to hear that your air conditioner is cooling the desired area. If the window is too wide, you can replace the pre-installed telescopic rod with the spared extend rod or combine the 2 rods. Please see page 8 of your Use and Care Guide to see if this might help. -Jennifer Frigidaire

  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Ok AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the temperature is 80-90 it doesn’t cool as much because of the heat. And it will only cool the little area it’s standing on. It will not cool down an entire room. It cools really good in the morning when it’s 70 degrees outside.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Elmer! Thank you for stopping by to share your feedback with us. Some times the outside temperature can play a part in your air conditioner cooling the location immediately, whether you have central and heat or a portable air conditioner. For optimal performance, selecting the correct sized air conditioner for the room’s square footage is essential for efficient cooling, and larger is not always better. Should you experience any matters with your air conditioner not cooling as designed, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.

      Kindly,
      Ciara Frigidaire

  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Cool concept, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is very heavy so plan accordingly, I have it set up in my living room which has a big window facing west, the unit will keep the living room at an acceptable temperature but nothing mind blowing. If you can, get a window AC.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey, Random6! Thank you for taking the time to provide us with your valuable feedback.
      Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
      Should you need additional assistance, please feel free to contact us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. Kindly, Courtney Frigidaire

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Worth it's snuff

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic piece of equipment especially when you main AC goes out on a weekend and the part to fix the house AC cannot be purchased until Monday. I use it in my home office and let the rest of the house go to 80. It does the job and I love it being remote controlled from my cell.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    AC

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the area cold, Easy to clean and maintain....

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Hissing leaking sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to go through 3 of these air conditioners, and all of them had issues. All 3 had issues that sounded like a hissing leak on the air conditioner to varying degrees. The 3rd one, I thought, would be fine, as there was no apparent sound right away. A couple months later, it started making the same sound as the others. This sound is not a natural sound that air conditioners make, as I've had dozens of air conditioners in the past. Ultimately, I kept the air conditioner until the heat wave was over.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level, Weight

    Rated 1 out of 5 stars

    Terrible. Loud, heavy, and ineffective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated it. First, it was extremely loud. It was much heavier than advertised—ad said something like 35 pounds but it was closer to 70–not liftable by one person. And end of the day, it was not effective—did not cool even one bedroom, let alone 550 feet. I had to return it. Nowhere near as effective as a window air conditioner at a third the cost. I couldn’t use a window AC, which is why I bought this. But it really is not worth it.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, NeededHVAC.

      Thank you for dropping in and letting us know about your experience with your air conditioner.

      Your comments are vital to us as we constantly strive to be the best home appliance company.

      I am disappointed to hear your portable a/c unit didn’t perform as expected.

      Here are some tips to keep in mind with getting the best cooling performance for your home comfort appliance.

      *Ensure the capacity of the room air conditioner fits your room size for efficient and satisfactory operation. You may visit https://www.bestbuy.com/site/buying-guides/air-conditioners-guide/pcmcat242600050007.c?id=pcmcat242600050007 to learn further details about the correct BTU’s for your room.

      * Try installing your air conditioner on the shady side of your home/room. A window that faces north is best because it is shaded most of the day.

      * External house shading with trees, plants or awnings will help reduce the air conditioner’s workload.

      We appreciate your feedback and hope you will reconsider our brand in the future.


      Regards-
      Derrick Frigidaire

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great AC unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, powerful AC, very cold, I like the wireless feature

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Nice quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality quite and cools our room down quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, happy with the product. I Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did pretty good keep me cool this summer. Works great.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Algae and Mold Breeding Facility.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many ac units over the years. But there is no comparison to the disgust I have for this unit. I purchased it due to the windows in my second floor being terribly shaped and not fitting a window unit and my regrets are intense. The sound of the unit is a bit loud but that's nothing compared to the sludge that builds in the bottom pan of this unit. On a humid day within 4 hours this unit will gift you with a P1 error meaning the bottom section is full. Much to my dismay this also means it might be full of algae. I am talking a good gallon of disgusting clear mess poured from this followed by me near vomiting. I then researched what at the time was an alien escaping the unit. I learned about using vinegar to clean the unit but there is no easy entry point. I now have no choice but to about every day heft the 80lb ac unit into the bathroom to give it what I can only call a vinegar enema and it only works to make the once clear alien now a beautiful brown hue. So instead of clear jelly it's now pooping brown every two days. This has gone on for weeks with no end near. And there is no way to easily access the bottom pan to clean it. 100% regret the purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome AC for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with any room. Lots of modes to choose from. The scheduler is great to use and the app is good to use. One draw back I have is can only use one user. hopefully there is a update to have multiple user.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great air conditioner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit provides excellent cooling for my living room compared to other "14,000 btu" portable air conditioners I've owned, I would highly recommend for anyone looking for a powerful portable air conditioner that's also quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great cooling appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my bedroom this was awesome! Our central air unit broke down for the summer and this portable a/c unit worked wonders. The Fridgidaire app was great! I could check the temperature of the room from anywhere and control it!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    This is the rig for large areas.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast but it cools a large living room and Kitchen quickly. The swirl function on the outlet really distributes cool air evenly.

    I would recommend this to a friend