Customer Ratings & Reviews

I bought a Garmen gps and am very unhappy with it. I'm not very tech savy so I made an appt with geek squad to update maps. I told them we were leaving on a road trip and they were good about doing it quickly. When I got home I tried to put in the addresses and could not do it. I called the geek squad and was unable to get anyone to help me. I then printed out the map on my computer. I was a nervous wreck trying to follow a printed map to Florida and am very upset with BestBuy.

very difficult to use over previous model. Can't fix anything on it in car have to bring back in and put on computer. Terminology is very confusing as well.

I was frustrated with the change in location process that I returned it immediately. The locator did not change to my State and I had to go through hoops entering my State.

I had difficulty navigating through the screen. Need a bigger GPS.

Didn’t like it slow freezes out of date old charging

I live in Western NY and the unit kept searching for addresses in Ontario, Canada first - and only. Noone from Best Buy or the Geek Squad could figure out what to do with it.

Never bought it. Service at Schaumburg location wasn’t great.

I love it. I wanted a non wi-fi device and just simple. It's faster then my several year old Tom Tom. I never had a Garmin before but I use it on a daily basis for my job. I did update the map but on a dsl connection, it took quiet a while. So if you're the same, start the download before bed. It's fast and with the new map, I have yet to see a problem with directions. Also it's packed with many features like searching for particular places. And being that I use it on a daily bases, ahh very helpful. Like looking for restaurants, hardwares, auto part stores, etc etc. Very helpful. And it gives you a rating, how long it takes to get there and milage. It tells you at a glance, so no need to go through several screens to get more info for a destination. I like how it turns on and off everytime I start the car and shut it off. No need to mess with it. Cons: It comes with a cigarette lighter plug and not a usb cord. So if you don't have a cigarette lighter in your car, you will have to get the proper cord. Also just like lot's of GPS's , it's not very smart sometimes and just gives you the straightest route , instead of the most commonsense route. But i'm sure that's why some GPS units are $400-$700. But i'm a daily user and it does very well.

Previous Garmin Nuvo battery gave out, updates were getting too big to load on compatible memory. Dedicated gps, this works better than phone apps when cell networks are shadowed by mountains!

Bought this for my dad. Very easy to use and accurate.

i used it earlier to go to Bloomington Illinois. beautiful clear screen and very, very helpful. va lot of updates. very happy with it

very nice gps it is a upgrade to my nuvi 52 and it was easy to set up on our trip home last month.

Got me to California and back. Only had to reset it once. Very nice...

Worked great on our recent trip. Easy to store addresses.

Thought it would be up to date as far as area's in 2025 and couldn't find a street in Bedford N.H./ Goffstown N.H. It's called Eaton Rd. But as stated the GPS is new and not up to date for some odd reason.

Fantastic value and incredibly easy to purchase online and puck up in-store!

The first time I used this it kept sending me all the wrong ways and sending me to places unknown. I'm afraid to use it again. A trip that should have taken 40 to 50 min. took me 2 1/2 hrs.

Bought it online picked it up. Let it charge. I went to use it, the gps turns off after 2 minutes. Disappointed in Garmin. I will be returning it