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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 8826 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 1.6 Cu. Ft. Over-the-Range Microwave with Charcoal Filter for its ease of use, affordability, and straightforward installation. Many appreciate its size and performance, along with its quiet operation and attractive appearance. However, some customers have noted issues with the door, control panel display, and keypad illumination. Overall, the microwave receives positive feedback for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 8,826 reviews
  • Rated 5 out of 5 stars

    Great OTR Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is wonderful. I love all the options for cooking that are available. It is very quiet compared to my old Samsung one and a perfect fit. I definitely recommend this microwave oven to all.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi Dawn! Thanks so much for your review. We're happy to hear that you're loving your microwave! If you ever have questions or concerns about it, you can reach us through our Contact Us page or through social media. Stay safe. -Michael@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Fit perfectly for replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Samsung microwave that wasn't working because something was wrong with the electrical panel. I first bought a Whirlpool microwave to replace it, but returned it when I went home and realized it would stick out a lot from the cabinets. This GE microwave fit perfectly without sticking out much. It's very quiet and does a nice job of heating foods.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Exactly what I was looking for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. This white GE microwave over the range oven was replacing my 19 year old similar GE microwave oven. It fit my existing bracket so I didn't have to drill any holes. Easy installation and great value! Delivery was as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Looks great. Works great. Fan a bit loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit and works perfectly to replace my old one same model

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, stylish look, warms food really nice and even.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GE stainless steel microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave looks fantastic in my kitchen and works great. And it was a great price!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty display and other issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This series of GE microwaves is known to have issues with the display. Mine was good for the first 6 months then occasionally flashed on the 2nd digit. I didn't think anything of it. Just after the year warranty expired the 2nd digit went completely crazy to where it is now often unreadable with the various segments of the number either not showing or randomly flashing like a strobe light. I am now buying a replacement control board to fix this (part WB27X29801) for about $100. Shame on GE for not having better quality control on these. Also, the glass rotating plate inside is fairly delicate. A coffee mug hit the plate when being placed inside and a chunk of the lip cracked off leaving a jagged edge (another $100 replacement for the official GE plate). On top of this, Best Buy uses a terrible outside company for installations called Premier Logistics. I have never seen bigger idiots. It’s like the Three Stooges were sent to install this. They were shocked it wouldn’t fit on the existing bracket and were very hesitant to install a new one (like they weren’t totally sure how). When they finally did start installing it 2 guys did most of the work while the 3rd stood around supervising. The supervisor then decided to randomly touch the microwave which he then immediately sliced his hand on and proceeded to bleed all over my kitchen floor while trying to nonchalantly hide his hand from me. I had another terrible experience with Premier Logistics about a year later when a different team came to deliver and install a dishwasher at which point they flooded the kitchen and tried to scam my elderly parents out of $200. Before you buy anything from Best Buy, check to see if Premier Logistics will be involved in any way (delivery, installation, etc.) and if so look somewhere else. I would not buy this microwave again and I’m very hesitant to buy any appliance from Best Buy because of the aforementioned issues with the install team.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Given the issues you had with your microwave, we'd very much like to review your situation. We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    GE Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great. It’s easy to use and was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    He microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems very sturdy and well-built price was definitely right on this one easy to operate functions and keypad with high visible LED is great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, it mounted perfectly where the old one was. It doesn’t have a lot of unnecessary bells and whistles that most modern microwaves suffer from.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Get over the range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks good, excellent value. I definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ge Over the range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the microwave. That was originally over my stove. It was listed at a great price, and installation was easy with 2 people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great most of the time but once in a while it will freeze up and I will have to unplug it and plug it back in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement for 25 year old unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the 25 year old one it replaced that had its keypad string to not register anymore. Same height/depth/width but now has a turntable and much taller opening. Took about 3 hours to install mostly due to complete custom cabinetry instead of standard, plus alignment to roof mounted ducting. Unlike older units from 10+ years ago it doesn't have a solid back plate to mount to. It only is a thin strip to hold the very bottom in place. The additional support must come through the cabinets above it. It was configured for vertical external venting by default, so others wanting to vent inside would have to turn the motor/install the included vent deflection plate. Bright white but not overly large display is more visible than a green or blue monochrome LED like many have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older GE unit. The older unit was in black in there’s new unit is in stainless steel to match our other appliances. It also has a few new features such as being able to turn down the power setting as well as freeze the turntable inside the microwave. This unit looks really nice after install which was very professionally done. Nice unit at a nice price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far! I’ve only had this for a month but it fit perfectly where the previous one went before. Heats the food great and has a good amount of internal space. Lots of curation settings. The price is also great compared to a lot of others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A disappointment

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we’ve had this micro wave just about two years and sadly, it’s kind of a disappointment. It wasn’t the cheapest option but maybe a year into owning it we noticed the sounds turn on and off randomly-not good if you’re using the timer and it’s silent. And it also doesn’t always warm up food for awhile. Again, it’s just here and there and we never know when but we tried to spend some money so we would have something decent for a long time and eliminate excess trash in the world but it really isn’t great.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      For this model, the vent fan will automatically start when using any cooking cycle on the Microwave and will operate during the entire cooking cycle. If your microwave runs but is not heating, there could be one of many components that is not working properly. Please make sure the “Timer” function was not inadvertently used. Also check to ensure the door is closed securely; open the door and close it firmly. This confirms the engagement of the door's safety mechanisms. -- If these suggestions do not solve the problem and the microwave still won't heat, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works fine, easy install.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple basic model purchased to replace an Advantium during renovation prior to selling house. Easy to install and use. Only thing we don’t like about it is how hard you need to press control pads to operate it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GE MICROWAVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works great. I was thinking I needed something smaller but this one fits great. I love the brand.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GE microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect microwave , GE is very trustful brand. It works perfectly and fitted very well on the space

    I would recommend this to a friend
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