Customer Ratings & Reviews

Great price high quality machine. Only company that makes bother washer and dryer doors reversible totally worth it.

Awesome washer with great features! The app is pretty cool with the notofications and alerts. I caught it on sale so paid $300 less than its retail price.

I would give this a 0 if i could. I was sold on the MicroBan being a mold blocker but i have worst mold on this than front loaaders that have been in use for 10 years. I have had this model for 1 year and 2 weeks and already there is the smelly black mold on the MicroBan blue ring. And GE is going to charge me $114 maintenance cost + the part after 1 year. Total waste of money. Worst part is this will end up in the landfill after 1 year. DON"T BUY

Easy install, but heavy. Very well designed and built.

There was damage made to my property and I need to know what I can do to get reimbursed for that.

Washer works well when pump clean out is not leaking. We've had issues with it leaking more than once as of tonight, it's not a fun experience to see water entering the kitchen from the laundry room! Hopefully a new gasket fixes the issue...

We love our new smart washer! It has all the features we could ever want to use for our different clothes.

Very good product good brand works very good .....

The worse washing machine I’ve owned, and the previous one that was light years better was a Samsung. Somehow or another it keeps getting cloths between the seal and eating cloths and the seal up.

My daughter purchesd this matching washer and dryer set for her new place. 1st delivery attempt failed because the techs said "it won't fit up the outside stairs". They didnt bother trying to figure out how appliances are delivered to residents nit living on the 1st floor. My daughter contacted the apt manager and the solution was provided. My daughter called Best Buy to schedule another delivery date. Delivery attempt # 2 goes ok but they only checked the dryer to ensure proper operation. She attempted to wash a load of clothes and the washer has a message "Supply H2O" and is leaking water all over her floor. Simple teflon tape may fix the leak but a tech should ensure everything is operating properly and without flaw prior to "finishing" an indtall. I'm utterly disgusted that Best Buy would allow such Tom Foolery with any aspect of a major purchase like this! I take the blame because i suggested Best Buy based on my POSITIVE experiences with purchases and returns. I've never purchased a major appliance from them and after this experience, i NEVER WILL! TERRIBLE BEST BUY!

So far so good..did buy extended warranty. Repair people speak terribly about all new appliances . Sent my first one back due to noise best buy was great to deal with

Washing machine broke in one and half year. i got it an year ago and water was stuck in the machine

Don Buy it stopped working just sfter the 2 years warranty. It kept saying something is wrong with the locking mechanism. I bought and replaced it still not working. Do not buy this product.

slightly bigger in size so make sure it fits your space. happy with its performance.

Dries very quickly. Low noise level. I am very satisfied with my dryer.

The washers stared to shake call customer service and hang up on me, had the device less then 30 days, customer service said I need to pay for them to look at the washer.when I ask for a manager customer service hang up.

Great washer. After going through multiple Maytag that broke or didn't work well shortly after purchase we decided no more Maytag and went with GE. This washer is fantastic. It handles huge loads , is super quiet, spins well and has an extra water button that adds an extra 3 gallons to the load. It's a front loader that actually adds enough water. The longest cycle we have found so far is 1 hour 32 minutes if you set it to the heaviest soil, prewash and extra rinse. Our old Maytag had cycles going over 2 hours. We normally just do bulky normal extra water extra rinse and clothes are done in an hour. Love the option for quick wash that only takes 20 mins too. Lots of options . The vent system seems ok , though we still just usually crack the door. It is nice that you can set it to tumble clothing if you are going to leave it in the washer for a while and the option to do hand wash items and have it tumble air dry them is nice. We are hard on washers. We need to toss everything in, not sort or worry about it and walk away...come back to clean clothes. This washer does it and does it quietly. The drum is tipped which allows you to pause and add clothes at almost every part of the cycle without draining the washer. It's really well designed. The microban gasket and other areas stay really clean too. The wifi connectivity is kind of wasted on us, but I can see some advantages to it. Overall so far we are loving this washer!!! We bought the set , put them on 7 inch pedestals. I think the 16 inch would be too tall for most laundry spaces and the drawers under the machines seem to increase noise..plus if you don't want to bend to get laundry out, why would you want to bend even further to get out laundry supplies from a drawer? I'm 5'7" and the 7 inch pedestals are perfect. Make sure if you install this yourself or get it delivered and installed that you do the pedestals at the time you install. Putting them on later would mean unhooking everything, reinstalling shipping bolts to flip the washer on its side etc . Much easier to do it when you put the machines in new Don't forget to save your shipping bolts in case you ever have to move the washer. Because of all our previous washer troubles, we did opt for the Total tech package. It gives you 60 days to return the appliance if there's a problem or you don't like it, and 499 for the year it also means that if a repair has to be done it only costs you $9. You have the option to add it for a second year as well. We got the washer and dryer set on sale so even adding the $199 still put us below what it normally sells for and gives us the protection. The nice thing about the total tech package is also anything else you buy is also covered under the same package. We bought our daughter a new TV and we have also purchased some other things like a TV for one of the kids, video doorbell, cameras computer supplies etc . All of it is covered under the same package. If you weren't buying a major appliance, it might not make sense to spend that, but since we were we decided it was worth it and a nice perk to have everything else covered too. Overall I would recommend this washer over every single other washer I have tried owned or seen!

When our previous washer stopped working, we wanted to get a washer that was worth the price and made laundry a little easier. This one fits the bill! The high-capacity means laundry takes less time and the washer does a fantastic job getting our clothes clean. It’s super easy to use and has a setting for anything we need to wash. We love it!

Linens are clean, fresh, easy to use, room for thick bed comforters more than 1 rinse, good quantity and quality thank you, Bruce Buechner professional sales advisor, who gives his customers the best help, only had one delay on 8/13/202, still satified

I bought this machine after Seeing one at work. It looked like a quality machine and we were in the market to replace the dying washer we had. I was a bit nervous about the front loader because they are known to get oders in them. This machine has a venting system that dries the inside. So far no oders. The capacity of this washer is huge. It cleans the laundry and spins all loads to a damp dry. I love this washer.