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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1350 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers regard the 4.8 Cu. Ft. High-Efficiency Front Load Washer with UltraFresh Vent System highly for its cleaning performance, quiet operation, and large capacity, with many also praising its ease of use and the effective UltraFresh Vent System. Positive feedback also highlights the powerful spin cycle, resulting in reduced drying time. While some users experienced issues with reliability and reported occasional musty smells, these concerns were less frequent than the overwhelmingly positive reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,350 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great washer. It’s smooth and quiet and does a perfect job for us. We couldn’t be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    5 stars so far, really nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the washer for a month so far and absolutely noting bad to say about it. Like the various settings and how you can customize them to your tastes. Its big, washing comforters (so much bigger than the one it replaced) with no problem, this also reduces the total number of loads on washday. We had our old Bosch for 17 years, it was a good one and I was looking for another, but they don't really sell larger capacity ones in the states any longer...so, after much research we got the GE. One thing the Bosch was great at was getting the clothes really dry in the spin. My mothers upright seems to struggle with that even on the highest spin setting. No problems here, the GE is just as good as the Bosh...if not better (maybe a bit noiser)...saving time in the dryer. The other thing I like better on the GE....the detergent drawer...well laid out and pulling it out from the machine means your not occasionally getting errant detergent on top of the washer...mixed with water that stuffs corrosive....an issue with the Bosch. Overall, really please with the purchase, seems to be of good quality...I hope it lasts as long as my last one...time will tell. Also, no issues with Best Buy on the purchase, delivered exactly when they said it would be and no damage at all, can't comment on any install as I did that part myself.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new washer, it has space and really good washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great, large capacity washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Large capacity, so many setting options! Very easy to use. Easy to adjust water temperature, spin speed, soil level. The dispenser is clear and easy to understand with a large capacity for detergents, pre-wash products and softeners. The spin cycle is amazing, so powerful!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Amazing stackable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer set is quiet and can fit more clothes than my previous set.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Ultrafresh vent system

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my GE Front Load washer. I practically operates itself. Once you make the selection, it will determine the water level, temperature and time. Clothes come out perfectly. The Ultra Fresh Vent System and Microban is a plus, plus. Wi Fi is great, especially if your laundry room is a distance. There are NO Buzzers.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great washes great love the fast cycle and makes clothes smell good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice washer. Works great and love the different settings. Very quite even on the highest spin cycle. Can't wait for my old dryer to break so I can get the matching dryer to go with the washer. I had always been a Whirlpool owner but this was recommended by an appliance repair person and I am so happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washing is fun with the GE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the washer. I can barely hear the washer when in use and it gets the clothes very dry in the spin cycle that the clothes dry very quickly in the dryer. Also, the capacity of the washer can hold lots more clothes than several other washer I’ve used. We are very pleased. Good buy, good washer

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for sharing and welcome to the GEA family! It's always exciting to get a new appliance and we're glad this washer could exceed your expectations. It's a pleasure having your business and if any questions come up let us know. We're always here to help. Have a great day! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance, Noise level, Ultrafresh vent system

    Rated 5 out of 5 stars

    An Excellent Up to Date Machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine went in my Beach house on the second floor laundry room. The noise/vibration is minimum. I appreciate the UltraFresh Vent System for keeping the unit from developing smells or mold. This is a real issue in the coastal humidity zone. We’ve had this machine for about 4 months now and have really put it through it’s paces. The washer does a great job on whites. It’s quiet and fast.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, and thanks for choosing GE Appliances! We're glad you're enjoying this Front Load Washer and it's a pleasure having you with us. It's great to hear the performance and features of this model, like the UltraFresh Vent System could be so helpful in your beach house. Thanks for sharing! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Door, Smell

    Rated 5 out of 5 stars

    More bells and whistles than we really need

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as expected. No problems with smells after a year. Strange to get used to a locking door (first front loader for me). WiFi connection seemed like a gimmick at best. However, it actually has been nice getting alerts that it is done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ultrafresh vent system

    Rated 2 out of 5 stars

    “Decent at First, But Fails Without Insurance”

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the GE 4.8 CuFt High-Efficiency Stackable Smart Front Load Washer w/UltraFresh Vent System & Microban Antimicrobial Technology about three years ago, and it worked fine during that time. However, after leaving it unused for two months while on vacation, the unit stopped working entirely. Now, it makes a relay clicking noise every few minutes. After selecting a wash mode, it won’t start, and the unit shuts off within seconds with the same relay clicking sound. I called Geek Squad for a diagnosis, which cost $125. Unfortunately, the technician didn’t even open the washer to investigate further. He simply checked the error codes and speculated that the issue could be with the inverter board, the motherboard, or the door lock. His estimate for repairs, including labor, was almost equivalent to purchasing a new washer. To make matters worse, he mentioned that parts would need to be ordered from GE, meaning repairs would take at least a week. This experience left me questioning whether it’s worth repairing an appliance at such a high cost, especially when the replacement parts only come with a 30-day warranty. At this point, it seems more reasonable to replace the washer entirely and invest in a new unit with a longer insurance plan (5-10 years). While the washer was great when it worked, this situation makes me hesitant to recommend it, especially given the repair costs and inconvenience.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to look into this further for you and get some additional information. Would you mind sending us a DM/PM on any of our social media pages and please reference this review. GE_Appliances

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought it would be too small but its great for large beddings, quiet and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like the new dry feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit to replace a GE front load washer that was 14 years old and still working. Wanted a new washer to go with our new GE dryer that replaced a GE dryer that was over 20 years old. Our initial experience is very positive with ease of use and quality. Unit is very heavy and feels quality. Like the new dry feature that should extend the life of the unit. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Ultrafresh vent system

    Rated 5 out of 5 stars

    Love my GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb washer!! I love the vent system. The capacity is excellent. The options are numerous and it is easy to use. I am so happy I chose this GE washer/dryer set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had this washer for a little less than a month, but are pleased with the results. Clothes are fresh and clean. The spin cycle is amazing at getting the excess water out. Compared to the LG we had prior, it is a little bit louder--but the washing results more than make up for it. Great capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    We Made An Excellent Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was delivered on time and installation went well. The machine has worked well since installation. Really like the features. Machine is very easy to use. It is quiet and gets items clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled you're loving your washer, and particularly appreciate its features, quiet performance, etc. We're also glad to hear you had a good experience with delivery and installation; if you'd like to share your experience regarding delivery and installation with Best Buy, their customer service can be reached at 1 (888) 237-8289. We're confident the washer will serve your needs well for a long time to come - enjoy! -Sarah@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance, Ultrafresh vent system

    Rated 5 out of 5 stars

    Best washer I’ve used

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a week and it’s amazing. I never thought at 29 I’d be excited for a washer. GE fixed the biggest issue with front load washers! No more propping the drawer forcing the washer to drain. After the loads done now all I have to do it shut the door and hit the vent fresh button it takes care of the rest. We have 2 dogs so mud gets everywhere. We’ve had towels to clean them off that haven’t looked clean in a year. One cycle later they almost look brand new!! Cannot recommend this unit enough. Plus it connects to the smart HQ app and will alert you win your close are done or allow you to set up a delayed start load!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Low cost but packed with features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were needing a new washer and our old one that was a Samsung was rusting around the tub. After doing some research, I came across this one and was impressed with the reviews. The features are pretty good and the wash cycles are excellent. My wife is very happy with this washer and loves the smart features it has. It uses a lot less water and instead of softener we are using vinegar. We started this because of the buildup of gunk left from softeners and believe it or not, there is no smell left in the clothes. When we replace our dryer, we will be getting the matching set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Bestbuy - My Appliance Addres

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is my address for appliances. Bought a washer, It is quiet and handles large loads well. Delivery was on time and smooth

    I would recommend this to a friend
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