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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1141 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers highly value the overall performance, capacity, and quiet operation of the 5.0 Cu. Ft. High-Efficiency Front Load Washer. Many appreciate its ease of use, attractive design, and useful features like the auto detergent dispenser and WiFi connectivity. Some customers have noted long cycle durations as an area for potential improvement. The washer's mold prevention capabilities are also appreciated by users who have experienced issues with mold in previous machines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,141 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    New GE Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we LOVE this washer! It’s very efficient, quiet and allows us to do more laundry in a much shorter amount of time. The self dispensing detergent feature is really nice because there’s no risk of adding in more than needed. This washer also has a wifi feature that I don’t need, but love that I have it! It sends messages a few minutes before the cycle ends, once I is completed and again 30 minutes after the cycle ends. So for someone like me who gets distracted working on other things and ends up having to rewash loads of clothes- that won’t be an issue. The app also allows you to start and stop the washer. I also love its self cleaning feature and the fact that it vent itself. I haven’t tried the wash-dry cycle yet but I’m sure we will one day. This is a wonderful appliance so far, it’s helping my family stay caught up on laundry!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love this washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this washer three weeks now and it's been great thus far. It took us about a month of researching, reading reviews, and asking friends about the best front load washers. What we like about this GE washer is the Microban ventilation feature which helps to reduce mold and odor. After each load, the washer reminds you to vent the system and so far, so good. Other features we love is the automatic detergent dispenser, Wifi integration, and its options. It is easy to use, holds a lot of laundry, and is minimal in noise. We've enjoyed it and hopefully it will remain that way.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had about 3 weeks and working great so far, king comforter fits no problem. Soap dispenser is really nice, fill it up and don't have to worry about it every load, app keeps track of approximate loads left and sends an alert when you have like 5 loads left so you can refill, also blinks the info on the display if not using the app. Washer is very quiet, laundry room right off kitchen, low noise and no shaking even at high spin. Only con for me is the buttons are extremely sensitive so if any part of you're body is within like 6" it will activate the button so just have to double check settings before hitting the start button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this for a week but I absolutely love my new washing machine! Its a great size and the ability to add so much detergent helps us to save space. I've washed small loads, regular loads and a comforter. Each time, it has not disappointed. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the Detergent container!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, especially the load-and-forget detergent container. You can basically dump your entire jug of liquid detergent in a receptacle, and the machine measures out the per wash amount needed. Large capacity, and does the job.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for sharing! We're glad you like the new washer and we'd like to welcome you to the GE family. It's a pleasure having your business and if you ever need assistance we'll be here to help. Have a great day! -Sylvia@GEA GE_Appliances

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best Purchase Ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. First of all you can connect it to the GE app and get notifications when there’s 5 minutes left and when the load is done. My washer is in the basement so it saves me a trip downstairs. I have a google home smart home and it can be connected there as well. I love how the washer is so silent when is going through the cycles ( you practically can’t hear it). The features are really easy to use and it has a light feature so you can check inside whenever you want. Best part of it is that the spin cylcle is so good that when it’s ready to put the clothes in the dryer, they are basically not damp anymore. Definitely would recommend to everyone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice, no issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. So far it's been a good washer and dryer set. My wife likes the smart features that give her notices on her phone when a load is done. It also updates the software through our wifi if necessary and keeps track of your usage. We also like the automatic soap dispenser. It keeps you from using too much and then you only fill it once in a while which helps eliminate spills and makes doing the laundry faster. Plus, you can set it to use more or less soap. I put it to "less" and the wife has not complained. In fact, with our old LG washer, she used to complain about it not putting enough water because she would smell soap on the clothes after a wash. No complaints with this one and the clothes are clean. Another thing my wife used to complain about with our old washer was it would smell. That's a common complaint with front end washers. But this one has a vent system that airs out the drum after use. It can also be set to do this after a wash, spinning slowly while circulating air through the drum until you come and take out the clothes. For these features, which aren't on other brands, we bought this set and are happy. They weren't rated as high as some other brands on Consumer Reports, but after reading the actual 1 star reviews we decided that we would go with these. The last remark is the large capacity drum. You can wash sleeping bags, comforters, and large loads. Since my wife and I have an empty nest at this time, some reviews stated that the didn't need such a large washer. But since it automatically adjusts the soap and water, we haven't had an issue with that. I tell my wife to let the clothes build up and wash less often.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love My Blue Machines !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and delivered 1 month ago and would not hesitate to highly recommend this washer to any and everyone that is looking for a magnificent machine. Large capacity handles my bedspreads & comforters with ease....No More Laundromats !! Very quiet , easy to choose and operate cycles. Best thing is it does not hold that musty smelly odor like the old one did. Smells clean and fresh as long as you allow it to dry out after finishing your laundry.....leave door and detergent slot open over night to dry outvand then you can close it without worrying about the smells. To top it all off.... It's Beautiful !!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ge front loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the washer especially the moisture drying feature. Is quite does all it says wifi works great lets you know when finished.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer. Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. It's my first big washer. Before i had portable automatic washing machine. It has big capacity for washing clothes with so many features. And it is smart washer . With smart things app you can operate them from anywhere in your home. You can control them. Washer is big enough to wash king size comforter. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the front load on this washer and the fact that you don't have to add detergent every time you wash. It stores a huge bottle that lasts forever. Much nicer than our previous LG washer. I am very satisfied with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite washing machine!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters the washer is beautiful! This washing machine is packed with features; My favorite features are the self-dispensing laundry detergent and the ultrafresh vent. I had an early model front loader, after a few months it started to smell moldy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleaning workhorse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking. I’ma sucker for all things blue. The app is quite clunky - but kinda neat to see what the washer is up to and alerts on the Apple Watch when things are done or near done. The first load of laundry (a king comforter) must’ve freaked out the washer- it ran for an hour then the play / pause button started flashing. Argggg- so had to restart the wash all over again. Ran four more loads and they all seem legit. The auto dispense thing is really neat and I can already feel the sheets are super clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice washer

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First front load washer. Works well, got it because the doors are reversible, and its supper easy to do. Tooke about 45 minites to do the washer and dryer. You can also load in a bunch of detergent and that works good as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washing machines I’ve ever owned. This is also the only washer that I’ve seen that has a venting function on it to help it dry out and prevent mold from forming, plus then you also don’t need to leave the door open to dry. For any of you that have pets know if you leave the door open those pets will try to get in there, so this way you don’t have to worry about that. It also has multiple other settings like steam, delicate, bulky bedding, etc… I also like it because when it does need to be cleaned everything is easy and at the front of the washer so you don’t need to pull it out for maintenance cleaning. That’s 2 big thumbs up for that one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE front load washer ultravent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say this washer and dryer are amazing! Love the color it came in washes ans drys amazing! The only con I have about the washer is that the WiFi feature for the app seems to always lose connection and then you have to delete and reinstall it. The other feature that seems to have an issue is where it smart dispenses soap for you. I noticed in mine that it doesn’t seem to dispense enough. I ended up taking it out and cleaning the tank it seems to be working better but its hard to tell if any soap has went down. Other than that if I didn’t have those issues this would be 5 stars all the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a great machine Works great and most important part has a ventilation to keep the machine smell free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a front load washer machine that had the latest technology and would not have issues with mildew scents. Although I’ve only have owned it for a short time, The GE washer has exceeded my expectations. It syncs to a phone application and notifies you when the washing cycle is completed.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so happy to hear you are enjoying your new washer. We know you've only had it a short time, but we are so glad you're happy with your purchase. Our UltraFresh Vent System with OdorBlock™ eliminates excess moisture to help prevent odors ensuring your washer stays fresh and clean. These models also include Microban Antimicrobial Technology which is built into the washer components including the gasket, dispenser and draining system. Our washers are also easy to clean and these details can be found on pages 16 and 17 in the use and care guide in our following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000217-2.pdf Please let us know if any additional questions come up. Thank you! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the color, fit our design great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that it’s Wi-Fi connected and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are very pleased with his washer the biggest selling feature is the vent system and so far so good and keeps the seal dry and smell free no more musty clothes! Love that it’s Wi-Fi connected and it tells you when your laundry is done as well. The detergent tank is super convenient as well

    I would recommend this to a friend
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