Customer Ratings & Reviews

It is a quick setup, follow the steps on the app. It cools my living (15x20) room quickly which has TWO open entries. The app always worked I used it on my android and my roommate use it on iphone. Only con is it does have a mild low rattling noise coming from it, but seem like I am the only one who hears it.

It is very sleek, easy to install and quiet but really doesn't cool any better than the 8,000 I replaced. It seems to shut itself off after a period of time which is a pain if we are in a stretch of heat for days. I also expected a 14,000 to bring a lot more cooling power but this really does not. Would be okay for a smaller than 700 sq ft area but really that estimate is over reaching. To be honest I probably would have returned it but the hassle to get it packaged back up not worth it.

I absolutely love this AC. It cools down my apartment in minutes. I have an apartment with a huge living room that has a tall ceiling and this unit cools it down in no time. Love the fact that I can control it while I’m not home, via the GE app. Definitely worth every penny!

Excellent Ac. I have a huge 1 bedroom and decided to get 1 Ac for the entire apartment. My mom was skeptical but it worked out perfectly! My whole apartment is cool. My only note is that this bad boy is really heavy and you should use a trolley to transport. Use at least 2 people to lift!

This window unit worked great for about 10 months. Then for some reason it just wouldn’t turn on. Good thing it was under a year old. GE did reimburse us and we purchased a bigger unit. I did work great though.

I've really enjoyed my new A/C unit . It keep the area I need cooled Ice Cold and then some!!! Thanks Best Buy

Great unit. Heavy but worth every pound. Runs as loud as any other unit ive had and cools entire first floor 30' × 20'without fault, does make a slight knocking noise but not very excessive and only when very humid.

Unit is slightly smaller than the unit i am replacing. Quieter than old unit. So far working well and cooling the main floor.

Smart, cools a larger room. We have a farm houes and this unit in eco mode cools the 1st floor easy! Comes with all the hardware to install in a window. If your windowsill is very narrow you may need to add to the sill. Make sure you have it angled right! LoL

I have a big room to cool down and the LG 8,000 btu air conditioner I already have just wasn't enough. I bought this GE 14,000 btu, hoping it would work significantly better. On two similar days (84 and 86 degrees), the 8,000 btu air conditioner did better (77 and 79). It also started squealing almost immediately. I'm going to try to replace and see if that is the problem.

This air conditioner has provided great relief during this summer of heat waves and air quality alerts due to smoke drifting from faraway wild fires. When we've been forced to stay inside all day and night, it has cooled and dehumidified the air in our house, allowing us to be comfortable when in the summer we'd rather be outside.

We finally splurged on a big (for us) air conditioner. This was the highest BTU I could find with a regular, non-industrial plug. It works well.

Very impressed with this AC. It really does well and is quiet overall. The phone app can also come in handy if one is in another room but wants to control the temp in the room they will be going to -or forgot to shut it off as they're leaving the building...etc.

Gets cold fast no led light so at night its completely dark and wifi capable

Works much better than our old portable unit. Keeps the front of our house nice and cool. It shuts off when set temp is met. Not to loud.

Cools the whole downstairs of our huge house. We keep it set to 75 degrees and on eco mode and it works great! Love that I can control it from my phone so if I want to change the temp or mode.

cools my entire house. fairly quiet and energy saving

I have this in my main bedroom where it's normally hot. It does a good job of cooling me directly my only complaint is that it's loud.

Keeps the first floor of my house cool. Comes with a remote if you want to use it. I prefer the smart phone app you can use to change modes, set schedules and change temperature even while away from home. App sends alerts when filter needs cleaning as well.

Fabulous product. It keeps the first floor of my home very cool and it is so easy to set the mode and temperature. Works perfectly.