Customer Ratings & Reviews

We bought this to replace a similar model that had the stainless steel trim. The old one just started failing from time to time (would spin, but it would not heat). This one has virtually the same features. It did require a new mounting setup, but we were able to use the old "stainless" outer trim (and it looks good). Installation was not difficult, but you will want to take a little care to make sure the mounting brackets are properly positioned. It heats very well (at least as well as the last one), and it's not at all noisy. The buttons are very responsive. The only problem we have is that it is difficult to read the labels on the buttons. At first glance, you would think it would be clear, but it's only clear if you are pretty much looking straight at it. Ours is mounted under the counter, so we have to crouch to read them. The old one was not as difficult. Thankfully, they are in the same layout, so we were used to their position.

The 2.2 GE Profile Microwave works great for our cooking needs. We had the installers come out 3 to times and they worked diligently to provide us excellent service. The new model of Profile is very satisfactory since it makes little to no noise. Moreover we like the colors and the sleek design of the cabinet. Since value is our goal we liked the moderate price of the microwave. Thanks

Purchased this microwave after a kitchen remodel. I couldn't be happier. The microwave has high and low power settings. Its also really quiet. It looks regal with the GE trim kit. Great value all around!

Good microwave--dislike that every time you have to buy a new built in GE microwave when the old one breaks down, you also have to buy a new trim kit. Dislike the dark interior of this microwave, though I do like the noise silencing options. The button to open the microwave stuck from day one, making it hard to pop the microwave open, but it took so long to get the microwave when we ordered it that I didn't want to bother to return it for a new one that might have the same issue. Hopefully the button will keep working to open the microwave though it is a pain that it doesn't work easily. Also, it is always difficult to figure out which trim kit we need when we buy these.

Bought this GE Profile microwave to replace an earlier Profile with a failed control panel. This model is so very much quieter than our old Profile and the touch pad control panel is greatly improved. While this new unit has a volume control this is limited to either “normal” or “mute”-perfect for us but others may prefer a graduated volume control. This unit was very quick and simple to install using the matching trim kit. Giving the microwave 4 stars only because our existing trim kit would not work with this unit despite the two microwaves being of the same dimensions. I certainly recommend this microwave and would purchase again!

Product looks good with a glass display, which is great because the numbers and letters want wear off. It's also a little quieter than my older profile microwave. The inside is grey, which I don't particularly like, but my wife do.

Sleek looking. Works well - silent and efficient. Fitted perfectly in my old cabinet.

This is a replacement for the 20 yrs old microwave oven that broke down expectedly. It’s quieter and looks more modern. Install was not that hard although the existing opening was bigger by half and inch. To solve it I nailed a half inch strip of wood and problem solved. The trim was perfectly matching the existing oven trim below. Happy with the product.

Just what I want in a microwave - large, powerful and quiet. Not only that, it fit in my existing Profile surround frame.

This microwave has exceeded our expectations. It replaced the same model (ten yrs old) that stopped working. The front panel is entirely glass which is a good thing - amazing, really! It’s sturdy and sleek and DURABLE! The old one was all plastic, and likely what led to the early demise of the mother board touch panel. Anyway, thanks to the customer support at GE, they told us exactly which model would fit our existing space and trim kit, so it was a fairly easy install (we used Task Rabbit) and this microwave is much quieter. The only tic is that the interior for some reason is a dark gray, so it’s not as lit up as the old one. That’s not such a big deal. Excellent quality. Only been 6 weeks - I hope it lasts a while, Worth the price, and Best Buy was efficient, seamless order and pick up.

Quiet and large, fit my previous built in area well with the face plate (sold separately).

Quiet operation; great deal for the price and good for commercial use in the office too!

Quiet and efficient. Easy to use and clean. Sleek appearance.

So far so good. Very quiet and heats things up quickly.

I bought this GE microwave oven because my 6 year old GE microwave stopped working and this one fits perfectly in the cabinet space. Pros: heats food faster than older model A lot quiter than older model Cons: not enough inside light but i am getting used to it A lot of the time I have to wear my prescription glasses to see words written on the buttons even though my kitchen well lit. I did not have this issue with previous model

The microwave was easy to install and is quieter than the previous version. I also like the additional one touch operating features of this microwave and the ability to mute.

While this review is not entirely about the unit, I still wanted to post about my buying experience as it might help someone buying an open item. I have never bought an open item, but we needed to replace a built in microwave ASAP and the delivery for a new one was over a month. We did not want to be without a microwave so we drove 40 min. to buy this open item. Since it was packed well and again, my first open item purchase, I thought I would just return if something was wrong. Well the item was not in excellent condition (I don't know who inspects the returned items and deem their condition, but there was a scratch on the upper left side of the door. Since it's made of glass, it can't be fixed. In addition, just like another reviewer (from 4 months ago titled "Poor product condition"), there is a crack/damage pretty much in the same section as the scratch on the glass. Since it's built in, you really can't see it once installed, but nonetheless, a crack, which seem to be common. I can't really correct/resolve the issue without spending over an hour. I can't even call the store since there is no way to get a hold of them via phone. I would need to drive 30- 40 minutes one way to return and then figure out viable a replacement. Decided not to deal with a return and then buy another. Lesson, if buying an open item, check out the actual item before leaving the store or be ready to go back to the store. Luckily, I like the microwave and the functions are similar to our previous GE Monogram. It's also much quieter. Also hoping the damage is just cosmetic long term, which appears to be.

Great microwave. It’s got a ton of space inside and heats food evenly. Quiet operation. The touch panel buttons give a classy look to it. Happy with the value although $350 seems pricey for a microwave regardless of quality.

Microwave works fast with 1100 watts, lot of cooking choices, and very quiet. Works more efficient than my last GE microwave but of course I had it for 15 years. Hope this one last as long. All of my appliances are GE and they are great.

Very good upgrade from older model. Easy to use and extremely quiet!