Customer Ratings & Reviews

LOVE this fridge and freezer!!!! Love love love. Works great, easy to clean, quiet, just fabulous.

A quality product. Super bright full back LED light. Nice sliding drawers. Extra slide out drawer is very convenient and can be temperature controlled.

If I could give Zero stars so far I would. Now, this is pre-replacement but I have to say that the state in which this arrived (from GE in the box) makes me worry about overall GE quality. The installers told me while installing that they were going to have to order me a new one. Its July 19th and my replacement is not arriving until September 22!! Now with the issues. First, there is a massive razor knife slash on the inside of the left door. Once could argue that is cosmetic but if I am paying 3000-4000 for an appliance I expect it to come out of the box looking brand-new without blemish. Second, There is foam insulation protruding from the top of the front right door separating the plastic from the stainless steel. Third, the drawer in the freezer will not stay on track with the back wheels. It's as if the wheels themselves are not the correct width for the track molded into the wall. Finally, The center drawer cooler space came with NO DRAWER in it. I pull it out and I'm looking at my floor! Not only that, but the rails are two different lengths, so when you pull the drawer out one side is out further than the other. Overall, I am highly concerned about the quality of GE products. I am still contemplating canceling this all together and going with a different brand like LG. But I know for sure, the replacement for this wont be here for over two months at this point which is unbelievable.

So far so good. It's beautiful and so far it is working well. The guys that delivered and set it up were great! They even put the old fridge on a platform in our den ,we are so greatful to them!

We love this fridge. It’s so beautiful & we are enjoying every single day. We will highly recommend anyone who is interested to buy. One of the best decision we made

This fridge is great, it has a lot of space and cools great. I love the cooler section in the middle were you can put beverages or anything else since it has a separate setting for the temperature.

The ability to organize and stay organized is so easy in this refrigerator. It has so much room and is just perfect! Love it!

Phone contact was very friendly and professional and successfully assisted in purchase and planned delivery and installation of our new appliance.

Love it, very impressed. Plenty of space and works excellent

Timely delivered by a polite and caring team. I appreciate their careful delivery.

If I could do it over, I would buy a different refrigerator for several reasons: 1. After delivery, I was taking the protective film off the stainless doors but the sheets of stainless were wrapped BEFORE assembly apparently because it is impossible to remove the plastic at the seams. This creates a "ratty" appearance that should not be in a product that expensive. 2. None of the slides on the freezer compartment or the middle compartment open smoothly. They seem to stick and rub like some cheap drawer. 3. The ice maker/water dispenser in the door seems to greatly reduce the useable internal volume of space for food unlike some other brands. 4. The actual volume of ice it is capable of producing is fine for two people, but not for entertaining, i.e holidays. It's my own fault for going for one on sale instead of gettjng a Samsung or KitchenAid for a little more.

Love it. So often your drinks take up so much room in the refrigerator. Having that middle drawer really helps with that.

Best has good quality appliances, good customer service, installation were great and communicated well, I am truly happy with my merchandise. Fits everything and very spacious!

Bought this almost 2 years ago after buying my first house. The house had an aging Samsung fridge and it would frequently freeze over completely. Decided to buy this fridge after a lot of research. 2 years later and I’m really happy with my purchase.

We have multiple grievances. First delivery was rescheduled due to a frozen liftgate-understandable, even though we live in Wisconsin. Both of us work in transportation and understand that they just didnt want their drivers out in the snow. That was fine, we get it. Second delivery was resceduled because of a boot sized dent in the compressor. They took our old fridge for convenience purposes because it had already been removed. We have an old spare in the garage. The next available "install" date was 3 weeks later. I informed them that no installation was needed as we only needed to reattach the old water line to the back of the fridge. Still insisted we need an installation crew. When they finally showed up, they only reattached the water line, which took 30 seconds. The freezer handle wasnt attached properly, only having one side actually screwed in. The other one was missing completely. Additionally, they did not assemble the interior of the fridge stating "there is a silicone spray that needs to sit for a few hours, then you will need to wipe out the entire fridge before assembling it". The inner freezer drawer does not slide evenly and falls into the freezer compartment whenever it is pulled out. The rollers arent out far enough to reach the slide bars. Upon assembling the fridge, we realized there were necessary pieces missing. A lower door shelf has not been utilized at all since delivery. And lastly, the fridge was filthy. Debris left inside and greasy streaks were all throughout. It has taken awhile to send this message because I travel for work and my husband works 14+ hours a day. We had also been dealing with back to back deaths in the family and really dont like to complain. However, these problems are ones we shouldnt have to live with seeing as we paid a significant amount for this appliance. The freezer drawer has no handle avaliable, the inner drawer has to be reset and the shelf on the door still needs an attachment to be installed. Nevermind the customer service issues.

The French doors allow for a much better view of what you have inside. And the quick access door is our favorite feature. Really like the touch resistant finish is so cool.

Great refridgerator/freezer., loving all the cool extra compartments, one in the freezer, one in the fridge…. Lots of space

This is in no way a reflection on Best Buy who have been superb, both by phone and in store, but absolutely should reflect the quality of this GE product. Our last refrigerator died after 8 years so we needed to find something that could be delivered quickly (not easy in the days of short supply due to Covid). We visited our local BB. Having had Samsung French door before (don't even go there....BAD, BAD decision), we were seriously considering the LG (all the bells and whistles with the see through door) or this GE. The LG felt a little sturdier but the interior of the GE was beautiful with a fully backlit interior and the color of the interior was great, plus it also had an extra dedicated drawer for cheeses and meats or beverages. I'm not a major fan of the 'door in door' thing as there are only two of us (plus one older teen) most of the time - so it's not really essential nor is any wifi capability. However we loved the Autofill of the water dispenser where you can leave your glass, wander away and return after the glass has been filled. After asking advice (and finding out there';s no hope of getting the LG anytime this year basically) we plumped for the GE. And so it arrived....The first time of even opening the right door I noticed that it felt quite wobbly. I then noticed that the handle mechanism didn't work properly. Some of the time the 'door in door' mechanism worked and sometimes it didn't. Some times - when I wanted the entire door to open, it wouldn't and I'd be presented with the 'door in door' instead. It was almost as though the fridge had a mind of its own. The latch mechanism wasn't working properly either and the bolts that attach the door to the handle didn't seem to connect properly with the holes they are supposed to attach to. I thought I was just being dumb...until the handle fell off. 5 days into having the refrigerator at a cost of quite a few thousand $$$!! I then noticed that the entire latch piece that is a hook within the handle (responsible for activating the 'door in door' mechanism is a very thin, cheap piece of plastic and one that was bent. This is the sort of fabrication that shouldn't be used for a cheap child's toy - never mind a refrigerator door that is going to be utilized several times a day. I called Best Buy and they immediately organized for a replacement to be provided. However, after seeing just how flimsy the parts are on this handle and door, I visited the store again and went through every single refrigerator on the floor. I'm glad I did - it was timely because today the entire right hand side door of this GE will not stay closed - it is as though the suction holding the door to the frame isn't working properly now either. GRRRRR!! So the GE is now being held closed by something leaning against it! While in the BB store today I spent a lot of time pulling handles and drawers, checking the weight of in-door baskets and I also put weight on the roller mechanisms in each of the appliances I looked at. It became really apparent to me which are better build quality and which aren't and also which appliances had more well-thought out storage that those of us who spend a lot of time cooking will find useful. It was only when I looked at the reviews online that I realized that others have also had problems with the handles on this GE refrigerator (though in different places on the appliance). Best Buy were great in that they canceled the replacement as soon as I asked, and I have chosen a Kitchenaid which was slightly cheaper but infinitely better quality, won't show the fingerprints and whose interior (though more plain) has been thought through very well in terms of how a family uses both the refrigerator and freezer space. The manufacturer warranty is far better too. We do have the Beta membership with Best Buy so I don't know if that affected the level of service, but we really can't complain about the service - it was superb both in store and by phone. Sorry GE - too cheap a build for something so expensive.

BestBuy had the best price around town on our refrigerator purchase. One of the features that we love is how the back panel is the light source instead of having one bulb that partially lights the refrigerator. The automatic water dispenser is a nice feature as well.

Purchased for new build home with standard size front door. Installers did not want to walk around back of home to enter through large door sliders. Clearly they were not happy from the start. They took the handles off the fridge and the front door off the home and shoved it through. They ripped a piece of the insulation around the home's door and dented the door jambs. The fridge had a small ding at the top and the natural curve in the fridge door has a flat spot that did not pop back out. Granted you can only see the flattening when the light is on it a certain way. But you see it. The worst thing is they ripped 2 spots on the LVP flooring, despite the wheels. Obviously they just plopped the fridge down and shoved it into place ripping the brand new flooring (wheels???). Now the builder will not fix it because they say it's the BB delivery's fault. Very unhappy.