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Customer Ratings & Reviews

Highly rated by customers for:
Your price for this item is $2,298.99
The comparable value price is $2,609.99

Customer reviews

Rating 2.7 out of 5 stars with 3 reviews

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33%
would recommend
to a friend

Customers are saying

Customers value the air frying feature, ease of use, and the powerful burners of this 5.6 Cu. Ft. Slide-In Gas True Convection Range. Many appreciate the numerous features, including Wi-Fi capabilities for convenient remote control and preheating. The quality and modern appearance also receive positive feedback. Overall, customers express satisfaction with the cooking performance and find the stove easy to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 2 out of 5 stars

    Unhappy In the Mountains

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new GE Profile range has burners that do not light up completely. In the front left burner only 2/3 of the gas jets light up! The burners seemed OK when the installers tested it, but we were clearly not able to see properly due to distancing requirements. This is unacceptable, and we will have to ask Best Buy/Pacific Sales to bring us a new range. This will take weeks! We thought GE Profile was a good brand, but are not sure we would try again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great products and good customer service at a comp

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality product compared to the 7 year old samsung unit I had that broke down twice and cost a fortune to fix. I also had to replace my samsung refrigerator that ice maker failed after 2 years and couldn't be fixed due to faulty design. Bought a new GE profile fridge also. Much better quality product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this range in may of 2024. Because of the time of year I didn't use the oven hardly at all. When I did use it it seemed like it things weren't getting done like they should. When I started check the temp I realized I wasn't crazy. Long story short, it took many weeks, 3 tech visits and lots of hassle to have it looked at and parts ordered and problem fixed. Even with all that the oven is still not working the way I think it should. Recently I tried the proof setting and it won't start up. I'm on the list for another service call. They will call me when they are able to schedule something. Who knows when that will happen. BTW I purchased from Home Depot not Best Buy. I don't think that matters this is a GE problem. So one of the things I learned is that due to digital operation the temperature fluctuates wildly. According to the service person they are designed with a 10% flux. So at 400 degrees it can go up or down by 10%. There are some settings that you can play with but mine currently ranges from 380 t0 435ish when set at 400. Also the left front double burner doesn't work properly. It barely lights at all on one side and way too high on the other. I absolutely would not recommend. I am soooooo sad about this. At my age this will probably be my last new range and I hate it. GE used to be my go to brand. NOT ANYMORE!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear this happened and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service or case history and a copy of your review so we can research your situation. -Vikki@GEAppliances GE_Appliances

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    User rating, 1 out of 5 stars with 1 review on bestbuy-ca.

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