Customer Ratings & Reviews
- Model:
- PTD90GBPTRS
- SKU:
- 6494216
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 7.3 Cu. Ft. Smart Electric Dryer's overall performance, large capacity, drying capabilities, appealing color, and useful fabric refresh and steam functions. Many appreciate its ease of use, smart features, and washer link compatibility. However, some customers have expressed concerns about the noise level and the door's ease of closure.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Cool looking and nice features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great and I like the steam feature for quick fixings. I’d like the door to close a little easier but overall I’ve been satisfied. The blue finish is nice too.
I would recommend this to a friend - Pros mentioned:Overall performance
Bob s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the washer and dryer. The delivery people were excellent. Very professional courteous and took the time to go over the operation of both products. I would give them a 15 out of 10. They were the best.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for taking the time to share your review! It’s wonderful to learn that you’re satisfied with your new washer and dryer and that you had an outstanding delivery experience. Thanks for being a part of our GEA Family and please feel free to reach out anytime if there is anything we can assist with in the future. Take care! Lauren@GEA
WAS GREAT UNTIL IT WASNT
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this dryer until it started squeally right out of GEs one year warranty Customer service then told me Best Buy must of sold me a used dryer because mine purchase date and theirs didn’t match and before I could send the picture of the receipt they requested they ended the chat
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for leaving an review. We would like to know more about what's going on with your dryer. Whenever possible, please send us a private message about this on Facebook, Instagram or X. When doing so, provide your model/serial number, a copy of this review, email and phone number. -Arnesha@GEAppliances.
Need to manually adjust dryness on every load!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replaces my older dryer. I got the matching set! The dryer needs to be manually set each time to "extra" dry, otherwise the clothes always come out damp. Not the best experience for such a high-priced dryer!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're having trouble with your dryer not drying items properly, and we apologize for any inconvenience. Page 12 of the Use and Care Manual has some helpful troubleshooting tips in the "Clothes take too long to dry" section. Among other tips, this section suggests ensuring the lint filter is clear and the load is properly sorted. You can locate the Use and Care Manual in the "From the Manufacturer" section of this product page. If the tips provided don't solve the drying issue, please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be happy to assist you further. - Julia@GEAppliances
- Pros mentioned:Capacity
GE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love. Large capacity is awesome. Always been a fan of GE appliances.
I would recommend this to a friend - Pros mentioned:Color
Smart set
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omgggggg I so love this smart set! I got it especially because it's my favorite color blue but I love all it's features. I'm learning how to work it but it's awesome!
I would recommend this to a friend - Cons mentioned:Noise level
I would not recommend this washer or dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this set. I really wish I hadn’t bought them. They have been way more trouble than they’re worth. The steam feature is useless. There’s no option for no heat tumble dry. The lowest heat setting is still extremely hot. after returning the first one due to an awful screeching noise, the new one is starting to do it too
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We can understand how difficult it is when a new appliance doesn't meet your expectations. We would like to help! You can select a No Heat cycle if desired. The temperature setting must be set to HIGH and water must be turned on before running the Steam Refresh cycle. Using Steam Refresh for single items, especially ones with light fabric, may not achieve optimum results. We hope the more you use your washer and dryer the more you will like it.
- Pros mentioned:Color
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is amazing, cleans easily. Washer works great, the clothes are clean in a reasonable amount of time. Washer runs quietly.
I would recommend this to a friend Great washing machine :-)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second LG washing machine I have bought the last one last 15 years with no problems it is clean looking easy to use gives lots of options. We definitely buy again
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thanks for reaching out and for your purchase of our GE Washer and Dryer. The Sapphire Blue is absolutely beautiful and we are so pleased you chose us. We think you meant to say GE though. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
- Pros mentioned:Drying performance
GE dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice dryer dries quickly. Well worth the cost.
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to hear you're enjoying your dryer. This model is equipped with our Sensor Dry technology. This feature is an innovative dual thermistor technology that continually monitors temperature and moisture to prevent over-drying and protects your laundry! We're confident this dryer will continue to serve you well for years to come.
- Pros mentioned:Fabric refresh
Great buy on a great product!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a great product very very pleased with it. The Best Buy associate was also very helpful!!! Great deal!!!
I would recommend this to a friend Delivery people are scaming!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer and dryer set, it is absolutely beautiful and works perfectly! The delivery folks said that I did not purchase a water holes with my order and that’s the only way for my order to be installed is that I would have to purchase a holes “I should cash app him $30” in order for my washer and dryer to be installed. I found to be CRAZY being that Im a total care member which pays for all deliveries and installation.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Works very well…fairly quiet, and powerful.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great…extremely efficient and powerful. It makes doing laundry less of a chore and simplifies the process…at least it did for me.
I would recommend this to a friend - Pros mentioned:Fabric refresh
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Machine is quiet and works great. My clothes dry and smell fresh. I love this dryer.
I would recommend this to a friend - Pros mentioned:Color
hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do like this dryer, it very quiet and has all the settings you need and more, love color
I would recommend this to a friend - Cons mentioned:Noise level
Gas dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy, and the door was too hard to open as I would open the door the dryer would come with the door
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you leaving your feedback with us about your dryer. We do encourage you to ensure your unit is level and that the feet are planted firmly into your floor. If the issue does not get better, please schedule service by calling 833-426-3393. One of our great technicians would be happy to get this matter resolved!
- Pros mentioned:Overall performance
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job and is a good value for the money. Easy to use and seems to do the job quite well.
I would recommend this to a friend - Pros mentioned:Capacity
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this color and the dryer is quiet, will dry large loads with ease
I would recommend this to a friend - Pros mentioned:Color
The tank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s built like a tank I picked the dark blue to match my dark blue cabinets
I would recommend this to a friend GE Profile Smart Electric Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great drying ability, with lots of drying options to choose from. At times, clothes are not completely dry when the dryer shuts off, so I'm still learning which drying options work best for my needs.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review and we appreciate you being a valued GEA customer! We are happy that overall you are happy with your new dryer unit. We did find some useful tips in the use and care manual on page 12 here- https://content.syndigo.com/asset/c9df6ad6-e1cb-4459-91da-921c68ef048b/original.pdf, that may help with your drying options. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA
