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Customer reviews

Rating 4.2 out of 5 stars with 416 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 416 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. I will going to buy another one in the summer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. And it's making the summer heat somehow bearable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and cool!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy install and very quite. Would 100 percent recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very quiet while running. Keeping room at a good temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet it is. I like that wr can still see out the window

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Works fantastic! Easy and convenient to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was Easy to install and super quiet. Provides a view out the window.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I was expecting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cold, very heavy. Makes a lot of noise. No matter what I di it ends up vibrating and rattling. I've reinstalled it 3 times. It's level. It's not the filter or filter door. Support emails me from an address I can't reply to giving me a link the goes to a dead 404 error page. I would not recommend or purchase again. I put this in our home theater room because it was supposed to be quiet. Starts out quiet, then the noise starts and it drives us nuts.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear about the difficulty you're having with your air conditioner vibrating and rattling. If the unit is less than 90 days old, we recommend checking with Best Buy about exchanging the unit during the warranty period. if it has been over 90 days since the date of purchase, please call 1-800-432-2737 to discuss your options under the one-year limited warranty. -Vikki@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Aesthetically pleasing, and does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided on this air conditioner to maximize view from my bedroom window. It’s efficient and does the job well but not quite as quiet as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. It is very quiet as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Expands for wider window frames and unusual situtions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and cools my bedroom awesome. I have owned for 2 mo .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AIR CONDITIONER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the window easy to put you could control it with your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good air conditioner, just wish there was another size to choose from. Like 10,000 or 12,000.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We do offer this style air conditioner in a 10000 BTU - model PHNT10CC and a 12000 BTU model PHNT12CC. We are glad you checked with us. GE_Appliances

  • Rated 3 out of 5 stars

    Noisier than advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job of cooling and the saddle type design is nice to keep the view out the window. It is noisier than advertised, annoying vibration noises rather than a low hum which would be easier to tune out. Wish it had a remote thermostat option. It gets cool by the unit and shuts off while the rest of the room is still too warm. When this inevitably needs replacement, I will look at other options but there aren’t many with this saddle type design.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you sharing your feedback about the noise that you're experiencing from your unit. It's normal to hear some sounds from your unit while it's operating. We recommend you review the "Normal Operating Sounds" section on pg. 17 of the Owner's Manual. For help with the cooling performance, please follow the tips in the "Air conditioner does not cool as it should" section on pg. 16. -Don@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    A bit loud outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know my neighbors hate fan sound. It is really loud on the outside however it is super quiet inside and it does cool with my place down.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re glad to hear your air conditioner is keeping your space cool and running quietly inside. To address the noise level, make sure to check that the front grille and movable louvers are not broken or misaligned, check and clean the air filter, and ensure proper installation to reduce vibration. For full instructions, see the article titled “Air Conditioners Rattling Noise” on our GE Appliances website. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    So quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love if so quiet. Its gets so cold an stays so quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is quiet, and does not take away your view to outside. easy to install and cools my room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Cools fast. A must have air conditioner.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works well, Good settings for cooling.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We are glad that you are enjoying the great settings on your new window AC unit and it was easy to install. We hope it continues to cool your space well, especially in the hot summer days we have coming up. If you need anything else from us in the future, please let us know. All the best! Dianna@GEA GE_Appliances

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