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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.2 out of 5 stars with 416 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 416 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cools a room in about 30 mins our ac broke and we bought this and it was amazing.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Needs a better water pump

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great other then Inhave to keep the drain plug out and a big water bucket under it. The water pump in it doesnt work well enough to keep it from shutting off abruptly.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're glad to hear that your new unit is working great! Thanks for the feedback about the water pump, that we'll be sure to share with our product design team. All the best. -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Perfect for low noise!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for a quiet room. Very quiet on low setting, exactly what I needed.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - thanks for sharing your positive feedback! We’re happy to hear that our air conditioner meets your expectations with its powerful, yet low noise performance. It’s great to know it has provided just the quiet environment you needed for your home. Thanks for choosing GE Appliances and please don’t hesitate to reach out if there is anything we can assist with in the future. All the best! Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Nice item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this air conditioner..keeps house very cool and we love how it sits flush on the window ledge

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We are happy that you love your new AC unit and appreciate you being a valued GEA customer. We hope it continues to cool great especially in the those hot summer days coming up! If we can help with anything else in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Decent window unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation could have been more detailed. Otherwise product works as expected, fairly quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great out of the box. Easy to install, app connection is super convenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still waiting for delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for it to be shipped? It’s been delayed for over 2 weeks

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your patience in waiting for the delivery. If you have questions on the delivery, please call your sales associate or 1-888-237-8289. GE_Appliances

  • Rated 5 out of 5 stars

    Coolest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Keeps my house cool. Don’t have to worry about it being too hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping cool with a view--genius!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this air conditioner at the beginning of Summer 2024 (it's now October 2024). WOW how great it was to still be able to look out the window while being cooled inside!! Great invention and purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I put it in my attic and it keep it cool even during the hot summer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and easy to install. Instructions were very effective.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We are happy to hear that your window AC unit has been working great for you and you had an easy time setting it up. We hope it continues to cool your space especially with those hot summer months coming up! If there is anything else we can help with in the future, let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is SO quiet. It works perfectly and saves window space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best window units I’ve bought in a very long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LEGS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was pretty easy. Only flaw in setup was legs could have been 2 inches longer. Had to add shims to build out for leveling.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for sharing your review. We're happy that the setup was pretty easy. We appreciate the feedback about the height of the legs, that we'll be sure to forward to our product design team. Best regards. -Don@GEA GE_Appliances

  • Rated 1 out of 5 stars

    AC or pressure washer? Are you sure?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a new one from Best Buy.com. Waited a week for unit, to bad it was not delivered! I got a special pressure washer instead. Returning it was an adventure but I must say Manager at Gulfport, MS store handled it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad your dealer was able to help. GE_Appliances

  • Rated 5 out of 5 stars

    Best buy is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best discount from Best Buy. Installation is quick and easy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great A/C

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quietest AC I've ever owned! Works wonderfully!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not to quiet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seams to run louder then it should trying to talk to support.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your review and choosing a GE Appliances unit for your home. We hope the noise concern has since been resolved with support. If you should still need help with anything else you can always reach out to us on any of our social media pages. GE_Appliances

  • Rated 5 out of 5 stars

    Window ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ac. And quiet mode is the best. Cool and quiet!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We are happy to hear you are loving your new window AC unit. We have heard great reviews on this unit and are confident it will be great for many years including those hot summer months. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
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