The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 416 reviews
Rated 4 out of 5 stars
Ac
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service. Installation was made on a timely basis
To best address the abnormal noise you're hearing from your window a/c unit, we recommend you take advantage of the one year limited warranty by calling us at: 1-800-432-2737. -Don@GEAppliances
Rated 2 out of 5 stars
Doesn’t cool room much
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
 It’s definitely quiet you can barely hear it even on high, but the cooling is the worst air conditioning I’ve ever owned.
We know how important keeping your space cool is, and we want to help. For an issue with cooling, we would recommend making sure there are no curtains, furniture or other items blocking the airflow around the unit, and that the air filter is clean. Additional troubleshooting tips are available on page 16 of the manual, which can be viewed on our GE Appliances website when you look up the model number and go to the product page. If you’re not able to resolve this concern with troubleshooting and think service may be needed, that department can be reached at 833-426-3393.
Rated 5 out of 5 stars
3rd Times A Charm!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a great unit but I'd recommend only purchasing it in store; I had 2 units get damaged in shipment and it was a hassle with all the exchanges..
This reviewer received promo considerations or sweepstakes entry for writing a review.
Over the first 3 weeks the unit became very noisy with very loud vibrations like an old washing machine. I have tried other window AC's and I understand none of them are silent but at least most of them have a steady sound which allows me to sleep. I followed all the installation instructions and the unit was quiet at first but when it started getting very noisy I attempted to re-adjust everything to see if it would help but it only got worse.
Thankfully I kept the box and returned it to Best Buy because the GE Clearview would not allow me to fall asleep with how loud it was, even in the "quiet" setting. I have since gotten another brand's popular U shaped unit and so far that has actually been great.
We're saddened to hear that you're not having the best experience with your a/c unit. While we strive to meet the needs of all our consumers, we understand there's always room for improvement. We appreciate your valuable feedback, that we'll gladly share with our product design team for review. We hope you allow us to work hard to earn your trust again in the future.
Rated 5 out of 5 stars
Big but just enough
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So we needed a unit that would fit into our tiny window, but that had better BTU. You definitely need at least 2 ppl. But its been working amazing.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy if you want to keep your sanity. The housing on this AC vibrates INCREDIBLY LOUDLY. If you press on the top of the unit you can stop it, but placing heavy objects does not work. The enclosed wedge meant for locking the window closed can be wedged between the window and unit, which works for a few minutes, but the unit vibrates it out quickly. I tried contacting support by the recommended email method and was ignored. It’s too big and heavy to return to Best Buy. I am so angry.
We appreciate you taking the time and sharing your experience. Should you still need troubleshooting help with your AC unit, feel free to reach out to us on social media with some more details. We'd be happy to review further. Dianna@GE Profile
Rated 5 out of 5 stars
PERFECT
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
AWESOME. I only wish I found these earlier! Stay Cool :)
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this last year 8/24 but did not install till yesterday. It keeps shutting off with error message P1. According to manual one needs to drain water from the drain plug on the inside of AC. Well the unit only runs for about 20minutes and then P1 keeps coming on until I drain it. The only way to keep this thing running is to leave drain open with a bucket under the drain plug. I paid $400 dollars for an AC that can't keep running for more than 20 minutes. Very disappointed!
We apologize for the difficulty you're having and for your disappointment. Please call us at 1-800-432-2737 to discuss your options under the terms of the warranty. -Vikki@GEAppliances
Rated 5 out of 5 stars
Excellent purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
An excellent purchase. I am very grateful to the manager, Annette who assisted me in the purchase. Thank you
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn’t get to actually use this item I bought it seemed to be good quality but didn’t fit my window , having a lot of difficulty trying to find ax to fit small window
Hello - We're sorry to hear about the difficulty you're facing with finding an air conditioner that fits your window. Sizing and compatibility can indeed be a challenge, and we understand your frustration. If you need assistance in finding a suitable solution or have any questions about our products, please feel free to contact us on social media. We're here to help and ensure you find an option that fits your needs. Thank you for considering our products, and we appreciate your understanding. -Kacie@GEAppliances
Rated 5 out of 5 stars
great idea!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
works so far. electric bill has not gone up much at all and it allows for a view into the backyard.
Thanks for reaching out to us. We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history, and a copy of your review so we can research your situation. -Vikki@GEAppliances
Rated 1 out of 5 stars
dissapointment
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was really looking forward to using the GE Profile ClearView 8,300 BTU window air conditioner, but unfortunately, it didn’t fit in my window even though according to the instruction it should have. Very disappointed, especially given the high price and promising features.
We're sorry to hear that you experienced some issues with installing your a/c unit. The Installation Instructions are written for a standard double-hung window and will need to be modified for other types of windows. If you still have the a/c unit in your possession and you have a standard double-hung window, please PM/DM us on Facebook/Instagram/X with a copy of your review, any case numbers you may have, pictures if available, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
Rated 5 out of 5 stars
Great product.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Space and view saving. Take very little of the window space.
Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Rated 2 out of 5 stars
Trouble maker
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After 6 months of use the unit stopped working. It doesn't start cooling and if start cooling it don't shutoff. And it gives error messages. I have to unplug and plug it again to get it started and once it start cooling it never stop even I set it to 86° Not very good experience.
This is not the experience we want you to have with your air conditioner. We strongly encourage you to take advantage of your one-year warranty with us. You can view the full information on this on page 21 of the Use and Care manual that can be found on the product page.