Customer Ratings & Reviews

I love this machine! Makes great ice just like Sonic! Only thing I wish is that it had a larger water reservoir or an option to plumb it in.

A lot of research landed us on the GE Profile Opal 2.0 and we were not disappointed. Nothing better than having nugget ice on demand. Easy set-up, low maintenance, amazing ice! Purchased with the Best Buy warranty, as with all my purchases, but no issues so far. Still producing quick ice and is an absolute hit for my family and friends.

Works as advertised; very fast, low noise, and say cleaning

Favorite appliance in our home! Works great and the ice is perfectly soft.

This product is great when it works. We have had this less than two weeks and it is making loud noises that require it to be unplugged. Wanted to post video but review only allows for pictures. Anyone else having this issue?

First Icemaker lasted about 2 weeks! Began making a very loud noise! I returned it to Best Buy who replaced it with No hassle, it was great! This replacement is doing well, but it’s only been a week, so hoping for the best!

This is a great product. But sometimes can get loud.

Love the color and that this model comes with a metal ice scoop that stays in the magnetic holder. It makes ice quickly and doesn't require much maintenance. It is also pretty quiet.

I am loving this appliance. It was definitely a great purchase. We never run out of ice and we love to just eat it because it’s the right size for that.

Best ice maker with crunching ice that I love in all my drinks. The ice even is great after all the liquid is gone. My husband and I am so glad we purchased it. Hope it lasts a long time

They are great and really take a beating we use ours constantly and have tried a few other models and they simply don’t hold up.

The best purchase ever! I didn’t know nugget ice would make me so happy!

I love this ice maker I already had the opal ice maker but this ultra is everything and more. With the filter and magnetic scoop holder was an absolute bonus GE did their Big one with the ultra with the added sanitize and clean features are a nice bonus as well.

Works amazing! Reccomend only using distilled water to make cleaning easier.

I love this ice maker. I haven’t had any issues with it. It does requires time to clean to keeo it running properly but I don’t mind

Excellent ice maker, easy set up and it works so well.

Love the ice but hate the noise it makes. It is always a little loud but occasionally it starts making really loud whining noises. Not sure I would purchase it again.

This is the best ice machine we have ever purchased. You have to make sure that you cleaning it regularly and use distill water with it.

GE's Opal 2.0 Ultra Nugget Ice Maker with Side Tank is a great addition to nearly any kitchen. The box includes the ice machine, side tank, water filter, scoop, scoop holder, plastic ice catcher, side tank latch, and quick user guide/paperwork. The ice machine comes with a manufacturer's 1-year warranty. PROS: ----------- * Looks nice. The stainless-steel look blends in well with our other kitchen appliances. The blue light within the ice machine also offers a nice glow, although the light can also be turned off if preferred. * Easy to assemble. The machine came with very few parts and easy to follow instructions, making it easy to assemble * Easy to use. There are few very buttons (power, clean, and light), making it simple to use. To make ice, you simply fill the water reservoir and side tank, and then hit the power button. * Quick ice production. Once the machine was cleaned, fully connected, and filled with water, it took about 10 minutes for the first ice to start producing. There was plenty of ice after about 45 minutes to have a full glass or two, and the entire ice bin was filled to capacity with ice in about 2 hours and 15 minutes. The bin holds enough ice for several large glasses of ice. * Excellent ice quality. The pellet ice is the perfect size and texture for chewing - it's soft ice, yet it stays frozen in your drink for quite a while * Large water reservoirs. Having both a large water reservoir at the bottom of the machine, as well as a large side tank of water, makes it convenient in terms of not needing to fill up the water very often, depending on usage. Having the large tank is the biggest plus so the user doesn't have to fill up the smaller interior bin as often (which is also more difficult to access). The large tank can also be placed on either side of the main unit depending on your kitchen setup. * App for phone. You can download the Smart HQ app which allows you to control the machine from your phone. You can program daily on and off times, control the light function (off, dim, on) and it will notify you when a new filter is needed, when it's time to add more water, or when to clean and descale the machine. The app was easy to connect to via bluetooth and your home's WiFi network. * Ice Lasts a Long Time. I turned off the machine at 8:00 pm with a full bin of ice. The machine did not turn on again until 7:00 am the next morning, as scheduled in the app. The bin was still half-full with ice the next morning. I was expecting it to have completely melted, but it did not. * Solid & well-built. It's a very heavy machine, and the build has the feel of a high-quality product. It doesn't feel rickety or cheaply made. CONS: ----------- * Initial Cleaning: this was the only time-consuming part of the setup process. You are basically running about 6 full water reservoirs through the cycle in order to clean the machine. The first batch of water also includes 1 tsp of bleach mixed in with the water to help sanitize the machine and water tubes. Then you are running several more cycles through to fully wash out the bleach and sanitize the machine. The whole cleaning process took about 45 minutes. Once cleaned, then you insert the water filter, fill up your water reservoir and side tank, and you are ready to make ice. Having said all this, you want clean ice, so be prepared to clean the machine first which will take a while. * It does have a pretty loud motor humming sound when it's running. But it does auto shut off when the ice bin is full. OTHER OBSERVATIONS: ----------- * Large & Bulky. This is a large appliance and was somewhat heavy to lift out of the box and on to the counter. It also takes up quite a bit of space on the counter top, so you just need to measure to make sure it will fit. It's about 16.5 inches tall, and we had about 17.5 inches of clearance between our counter top and the bottom of the cabinets, so it fit just fine. * Full setup of the machine probably took a little over an hour, given the time to read instructions, run the clean cycles, handwash the ice bin and side tank, and then set it up for usage. CONCLUSION: ===================== Overall, I've been very pleased with the machine, and it's a great addition to our kitchen especially when you have visitors. If there was a way to muffle/mute the motor noise a bit more, that would be a huge plus. The motor has to vent, so I'm not sure what more can happen there. In the end, nearly everyone loves this type of ice! Now you can serve it to your guests. I'd definitely recommend as the ice is great, and it looks pretty cool when lit up.

This machine is worth the money! I had a different brand before that broke so I needed a new one. I love this machine and how well it makes the ice. It’s very specific on how you clean it after so long!