Customer Ratings & Reviews
- Model:
- PFQ97HSPVDS
- |
- SKU:
- 6530134
Customer reviews
Rating 4.2 out of 5 stars with 1465 reviews
(1,465 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.1
Rating 4.1 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo's ease of use and energy efficiency, while also appreciating its low noise level, large capacity, and ventless design. Some customers have noted longer drying times to be a drawback. While some found the size to be a positive, others mentioned its weight as a concern, and a few reported issues with reliability and initial odors.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Washer/Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer/dryer is absolutely amazing! I’m so happy it does both at once. I would highly recommend this product to anyone.
I would recommend this to a friendRated 5 out of 5 stars
Washer dryer combo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t take long to wash a load of clothes about 2 hours my other one took about 4 hours I like all the new features it has I can start my wash when I’m out
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Congratulations on the purchase of your new Ultrafast combo unit! We are happy to hear that your unit has been providing convenience and giving you extra time back in your day. We are excited for you to experience all the amazing features that this unit has to offer. If you need anything in the future feel free to reach out and let us know. All the best-Dianna@GEA
- Cons mentioned:Drying time
Rated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, started leaking and doesn't dry clothes.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your unit's drying performance and leaking. We recommend keeping your unit connected to Wi-Fi, software updates can optimize your combo's performance and address any potential drying issues. For additional information you can visit the article titled "GE Profile™ UltraFast Combo Washer/Dryer - Clothes Not Dry When Drying Cycle is Complete" on the GE Appliances website.
Regarding your unit leaking, check to see if the gasket is seated and not torn. Objects (nails, screws, pens, pencils) left in pockets and clothes trapped between the door glass and the gasket can cause damage to the Combo. Additionally, please keep in mind that water can drip from the door when the door is opened. You can find more information in page 27 of the owner's manual here: https://files.bbystatic.com/wfruEES%2FqpJQR7SknuiuDw%3D%3D/Owners%2BManual%2Band%2BInstallation%2BInstructions
normal operation.
If the issue persists after troubleshooting, please reach out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Rated 1 out of 5 stars
Do not buy this, especially from Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a GE profile washer and dryer combo that was delivered on 11/16 and stopped working 1/22. I have had 3 no call no shows from an and e (the company that GE hires for warranty claims ) and 1 that showed up for 20 minutes and said it was fixed. It stopped working 10 minutes later. I have spent 4 hours and 15 minutes on the phone with trying to get this fixed in the last two weeks. I called Best Buy to see if they could do anything since GE was not. They said they could have a geek squad Member come out. yes, I bought the extended warranty. (Another bad idea!) The fastest someone can get here is in 9 days. At this point I have filed a complaint with the credit card company and pray they give me money back. Don’t make the same mistake I did. I just spent four hours at the laundromat and will have to go back as there is no fix in sight.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're sorry to hear that your Combo is not functioning properly after having multiple repairs. We understand the disappointment and frustration that has been caused by this situation. We would like to do anything we possibly can to assist in the matter. Please reach out to us on any of our GE Profile social media platforms via private message with the complete model/serial numbers of your Combo, any service confirmation numbers you may have, and a copy of this review so that we can look into the situation further. We hope to hear from you soon. Kind regards. -Don@GEAppliances
Rated 3 out of 5 stars
Works great just not for me
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great when it does not so much when it don't . Not really for a big house hold of laundry. Would be great for a single or a couple with no kids. As far as washing and drying clothes doea what its supposed to and its really nice not having to change loads over to dry. But i do think it still needs some kinks worked out
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and choosing us for your home! We are glad that your unit has added some convenience to doing laundry and not having to worry about changing out your loads each time. Your feedback is important to us. We will let our product team know so that they may take into consideration possible changes or upgrades needed for our units as we are always looking for ways we can improve.
Rated 5 out of 5 stars
We Love It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this combo washer/dryer. Although it’s still a front load and have to get use to the normal sounds of uneven loads, it’s a cool and innovative process more so on the drying cycle. Also, we have more space now to add storage above it. Awesome
I would recommend this to a friendRated 5 out of 5 stars
Washer Dryer Combo only way to do laundry
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best purchase I’ve ever made in my life. It is a huge time saver, space saver, and life saver! I’d purchase this again without hesitation!
I would recommend this to a friendRated 5 out of 5 stars
The Tesla of all Washer dryer combos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than any washer dryer 2 in 1 combo I have ever owned. You can do it all from your phone app. Uses 120 V outlet. Never remove wet clothes from washer to dryer ever again!!!!
I would recommend this to a friendRated 5 out of 5 stars
Clothing Processor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothing Processor. That’s what we call it. I love this Combo. It is perfect for my family of four. I love the delay so clothes in the morning are fresh right out of the machine. I would definitely recommend this all in one. I enjoy the extra room in my laundry room.
I would recommend this to a friendRated 5 out of 5 stars
Great investment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment... Very satisfied is what I specting
I would recommend this to a friendRated 5 out of 5 stars
GE Profile. Where have you been
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the very best laundry machine ever ! Love he easy if installation and solution of the no outside vent.
I would recommend this to a friendRated 5 out of 5 stars
Home appliances you need!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son and girlfriend really love this GE all in one washer/dryer combo… Powerful, laundry is well clean, easy with no transferring close and it save detergent. Now I am getting it too, so excited for my GE all in one washer /dryer to arrive!
I would recommend this to a friendRated 5 out of 5 stars
Happy Family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Hawkins family is loving our new GE Washing machine. Clothes are feeling cleaner and soft after each wash. If saves us time by not having to unload washer to dry and Clothes are easily put away once drying is completed.
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Avoid!! Run!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in July of 2023. Been a total nightmare. Trying to get a refund with GE. Have submitted both consumer relations requests and BBB. When it worked it was great, however that hasn't been often. The amount of parts they have replaced is staggering..
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you have been having some trouble and would like to look into this further for you. Could you please send a PM/DM on any of our social media pages and please include a copy of this review.
Rated 5 out of 5 stars
Best washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I loved again jaja is bigger Smart thanks for make more light life
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Horrible experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight out of the box it was a Lemon, went to laundry mat for 2 weeks before it could be returned, and I was fighting with bestbuy and GE to fix it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're very sorry to hear that your washer did not work, especially as you had to go to the laundry mat for two weeks before a resolution could be found. We appreciate you taking the time to share your experience with us. -Kacie@GEAppliances
Rated 5 out of 5 stars
Perfect combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer I have ever used. It Easy and convenient. Perfect combination. It’s also a space saver. I will definitely recommend this GE Profile Washer and Dryer combo.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful machine,
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Streamlined and fits nicely in my house’s limited footprint without sacrificing capabilities and function. I purchased the riser too and that makes for a nice height
I would recommend this to a friendRated 5 out of 5 stars
Perfect for busy household
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slight learning curve, wonderful for my single pet lifestyle. Download app and run it from your cell. It does it all but, fold and put away yoyr clothes. Best purchase in a long time.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad you're loving your UltraFast so far! Be sure to download the new Pet Hair Removal Mode, which is available on our Smart HQ app.
Rated 5 out of 5 stars
Amazing!!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have got to say, this is by far my favorite washer/dryer I have ever owned. It’s amazing how I don’t have to worry about changing the clothes to the dryer cause it automatically dries them right after washing. There’s no going back!
I would recommend this to a friend











































