Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $14.99
The comparable value price is $169.00

Customer reviews

Rating 4.3 out of 5 stars with 83 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the ease of use, range, and setup of the Geek Squad Certified Refurbished Nest AC2200 Wi-Fi Router, with many praising its simple configuration and ability to extend network coverage. Positive feedback also highlights the router's good coverage and affordable price, as well as its excellent condition upon arrival. However, some customers experienced performance issues, including connectivity problems and the need for frequent restarts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 83 reviews
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Great coverage

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good mesh router with great coverage. So far I haven’t had in drops in coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new router. My old one was working fine but google said they wouldn’t support it anymore. I didn’t really want to spend a lot of money (especially when the old one still worked) but I also didn’t want to get something cheap. I wanted this google router and decided for the first time ever to buy a certified refurbished. Looks brand new to me. Came neatly packed in original packaging. Works great. I saved a bunch of money for a top rated product.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    This is additional to our 3 pack

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition, works with other three in the house. Wider range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest wifi was easy to set up when bought new. When I bought used I had some trouble and had to reboot everything, but I eventually got it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Refurb as good as new!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, a good upgrade over original Google Mesh as speed has increased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, easy set up, just download the app from google, follow the instructions and done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Addition to Existing Network

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a second router to fill in a weak spot in my home nestwork. Works perfectly. Easy to set up and quick integration with existing Nestwork.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are easy to set-up and they work. I bought refurbished ones for my basement and garage more than a year ago with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works great! Used to replace my old Eero Mesh, much faster and efficient. Bought refurbished works just as good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup and configure.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REfurbished, but just like new. Works perfectly. easy to setup and configure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, smart technology- easy to control with app. Much improved stability on our Wi-Fi.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Easy to set up step by step instructions via app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wi-Fi everywhere!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Wi-Fi throughout my whole house. Very easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Awesome buy!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in looking brand new. Works great! Easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google wifi

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in perfect packaging, looked brand neww, works perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Stuff

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging was questionable, but the device had no issues. It worked as intended and did not come with any scratches or noticeable exterior issues.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JKim, thanks for letting us know about this issue. Best Buy is one of our authorized resellers and provides safe packaging for all the products they sell. If there are any concerns with the packaging for your Nest Wifi, we recommend contacting Best Buy for further assistance. Nest

  • Rated 4 out of 5 stars

    Perfect replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is a major pain to add if you are replacing an old router, such as the old On-Hub I had but once you get past the tedious set up it seems to be working good.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Chris, thanks for sending in your review. We're sorry to hear that your experience with the Nest Wifi was less than ideal when it comes to the initial setup or replacing your old router. We'd like to know more about it so we can identify the cause and improve on the product and service we provide you and our customers. If you need additional assistance with your Nest Wifi or have any questions, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Google Refurbished Nest

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered as expected but found a cheaper price so returning it. I entered below data on set-up and signal based on the lower cost same product

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Simplicity2006, thanks for posting a review. We’re sorry to hear that Nest Wifi didn’t meet your expectations and had to return it. Your feedback is important to us as it will greatly help us in improving our products and services. We’re hoping that you will give Nest Wifi another chance in the future. For further assistance, feel free to contact our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Excellent wide range system

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best! It looks great. It provides excellent coverage both inside and outside my 1200 sq ft home without and add on modules. There are no weak spots. System is stable and very easily customizable through the home app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase and money saving with the refurbished Nest Wifi. I hooked this up to some previous model points around the house and have no complaints to date.

    I would recommend this to a friend