Customer Ratings & Reviews
- Model:
- GA01894-US
- SKU:
- 12312664
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Excellent Camera!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up the camera with the google home app is very easy! The resolution is great during the day and also in night mode.
I would recommend this to a friendPerfect pet cam!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted an indoor camera to check on my dog whenever I am away from home. This is absolutely perfect. Long lasting battery, easy to access, and i caught it on sale. It’s a win!
I would recommend this to a friendLove the quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new cameras! I feel super safe at home now.
I would recommend this to a friendGreat Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera easy setup. Had an appointment for 7 :30 -1 got a call at 3pm running late, had big job had no time to call. Told rep your service sucks said he was reporting me to his supervisor because I said he sucks . Told him to late for service had plans. Waisted 8hrs of my day no apologies
I would recommend this to a friendAwesome purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these cameras, they are amazing. I use these indoors and outdoors. Battery life is good for the most part and I love how they function.
I would recommend this to a friendCamera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected and links to my Amazon products.
I would recommend this to a friendGood camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of the wired Google nest cameras for outside and I love them the battery one is definitely the best battery operated camera I have used I also have Arlo cameras and the Google nest is still more user-friendly just not as good as the Google wired in my opinion
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Bmfmitchell, your feedback with the Nest Cam (battery) is highly appreciated, and we’re glad that you find it one of the best battery operated cameras. Although the camera can run on battery alone, if you prefer it wired for continuous power, you can connect your camera to a power outlet with the included or optional power adapter that will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use.
We offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription. You can get 60 days of events history and 10 days of 24/7 video history if you choose to connect your Nest Cam (battery) to a power cable. Check this link to learn more on what you can get with the Nest Aware subscription, and compare the difference: https://support.google.com/googlenest/answer/9233159
We’re always here to help, simply let us know if there’s anything we can do for you, here: https://support.google.com/googlenest/gethelp
Two apps...so stupid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like everyone else, it is absolutely ridiculous that I can not use my nest app that currently has 3 devices...i thought it did not apply to the camera..just ridiculous
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Browndawg, we appreciate you for letting us know of your experience with the Nest Cam (Battery) and we’re sorry that it didn’t meet your expectations. We understand that being unable to use the Nest app, with your 3 other Nest devices, can be frustrating for you.
New Nest cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience. Users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our long term plan is to use the Google Home app and our team is working on bringing full functionality to the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant.
We have help always available for your support needs. If you come across an issue with your Nest Cam (Battery) and with using it effectively in the Google Home app, please feel free to let us know here: https://support.google.com/googlenest/gethelp
Won’t work with Nest App
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning these cameras. I have several other Nest cameras but this new version doesn’t work with the Nest App and website. You have to use the Google Home app. I couldn’t find where I could watch live video on my laptop like I could with the Nest website.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Omar, thanks for sharing your experience. We´re sorry to hear that you had to return your Nest Cam (Battery).
If you ever have a change of heart and reconsider using Nest Cam (Battery), we´ll definitely do our best to provide you a better experience. Please consider getting a hold of any of our support specialists for any support needs you may have here: https://support.google.com/googlenest/gethelp
Great Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. The only thing is it uses a lot of data.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Nest user, we’re grateful for your feedback, and we hear your concern about the data usage of Nest Cam (battery).
When you pick video quality and bandwidth settings, you set the maximum video quality for your camera. Your camera will automatically adjust video resolution and compression according to how much bandwidth is available. You only use download bandwidth when you watch video in the app over Wi-Fi. This typically requires the same amount of bandwidth it takes to upload the video. Your camera also uses a small amount of bandwidth to download software updates and other information from the Nest service. If you need your camera to use less data over the course of a month, you can try some of the things below:
- Lower the video quality and bandwidth settings so that your camera won't use as much data to upload video to the cloud.
- Use Home & Away Routines (Home app) or Home/Away Assist (Nest app) to turn your camera on and off automatically. This is especially useful if your camera has 24/7 video history, so that it doesn't constantly upload video to the Nest service.
- Some camera and doorbell models can also use camera schedules to turn on and off automatically to help reduce the amount of data used. Please note that It's not recommended to stream camera video with a mobile hotspot.
We’re always here to help. Feel free to let us know if you need one by contacting us at: https://support.google.com/googlenest/gethelp
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are trash worst nest product. If it’s wired so it can record 24/7 you can’t save clips unless the ai detected motion in it. You can’t pick how long of a clips you want. Forcing the google home trash app is the dumbest thing to do. The app is horrible not user friendly they are clustering to much together. want my security cameras to have its own app to be able to watch without searching for it on the horrible google home app. It’s almost like google wants nest to fail and is trying to make it as horrible as possible so no one buys these new cameras. I’m gonna return mine and look for a better option than these.you need to leave the camera viewing on the nest app not the trash google home app. How is the camera not waterproof if you advertise as a outdoor camera. Night vision is average. I really don’t understand why put the cameras viewing on the google trash app with smart lights and other “smart” devices bought them to protect my home and easily view and save clips and google made it nearly impossible to save clips on the google home trash app.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi John, thanks for sharing a review about your Nest Cam (Battery). We’re sorry to learn that your experience with the camera and Google Home app is below your expectations.
Our teams are working on enabling the ability to setup and control older Nest cameras in the Home app so users will have one app to control all of their devices. We’re also heading on bringing full functionality to the Google Home app because we wanted to create an integrated experience with your other Nest and smart home devices.
The maximum clip length setting for your camera or doorbell will affect how long video clips can be. You can only download video clips from detected events in the video history. You cannot download video clips from footage with no activity. Also, Nest Cam battery has IP54 rating and can withstand dust, rain and snow.
Night vision range depends on how much light there is, and which camera or doorbell you have. Test your camera’s recorded or live video when it’s dark out and adjust its position, or add lighting if needed. If there are any light sources in the area, your camera may be able to see even farther.
We understand your choice to return it, but if you’re willing to try it out again in the future, our dedicated team will always be available to help you here: https://support.google.com/googlenest/gethelp
Piece of crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea, super poor execution! The cameras were fully charged and then discharged after ONE DAY!! Thank God I can still return it!! Bye bye Google Nest, I'm off to find something better, you know something that actually works. I've had two different (MUCH CHEAPER) security systems before and just wanted to upgrade. Nest is most definitely NOT an upgrade unless you want to keep charging your cameras daily. Also, the doorbell is impossible to get off with the tool they give you, so you can't charge that either (that drained the batter after one week!!)
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi GlobeTrotter, we really appreciate your feedback about the Nest Cam (Battery) and Nest doorbell, and we’re sorry to learn that they didn’t meet your expectations. We can imagine how inconvenient it can be having to charge the cameras daily, and we understand your decision to return them. If you’d like to consider using the Nest cameras again the future, we have a dedicated team always ready to help and guide you with using them effectively here: https://support.google.com/googlenest/gethelp
Nest Cam Indoor/Outdoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found the Google - Nest Cam Indoor/Outdoor Wire Free Security Camera - that we needed
I would recommend this to a friendGoogle nest cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. I already have Google products so it's a no brainer. I've heard there are better cameras but it gets the job done just fine. I like that it's magnetic and easily adjustable.
I would recommend this to a friendAmazing product! Works well, good build quality...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Works well, good build quality, simple features. Highly recommended
I would recommend this to a friendNext cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these cameras. They are very reliable. The battery is very nice also
I would recommend this to a friendSecurity cameras
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love these cameras, so we can access videos from wherever we go.
I would recommend this to a friendBattery Dies & Nukes The Whole Thing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only do they require a different app, but they fail right after the warranty is up. I have an older generation camera that works great, but these dumb things have the battery built in, so even if you wire it in the camera won't work when the battery fails. Up to this point I've just been resetting them and been able to reconnect them to the network, but that's not working anymore... so my 14-month-old camera is a paperweight. Very convenient that the warranty only lasts 12 months.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there. We appreciate your feedback on Nest Cam (battery). We're sorry to hear that the transition from the Nest app to the Home app for the new generation of Nest cameras didn't meet your expectations. We appreciate that you tried troubleshooting the issue by resetting the camera.
However, to provide the best assistance, we may need to take a closer look at the issue. Our team of support specialists would be more than happy to offer immediate assistance when you visit us here: https://support.google.com/googlenest/gethelp
Great Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These wire free cameras are great. The view is clear, even at night. They are so good, we bought more. I would highly recommend these to everyone. Set up was easy.
I would recommend this to a friendGood Response Time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the response time considering video is not recording 24/7.
I would recommend this to a friend
