Customer Ratings & Reviews
- Model:
- GA02077-US
- SKU:
- 11201934
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Consumer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good batter stay long, clear vidio, and image, easy to set up.
I would recommend this to a friendCameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras were easy to install I had to upgrade my wifi but has been worth it
I would recommend this to a friendGood camera, no nest app support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works as intended. Annoying that it's not compatible with the NEST app. That seems like it would have been easy to implement.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Drew, thanks for taking the time to share your feedback. We apologize if you’re unable to add your Nest Cam (battery) in the Nest app.
The new Nest Cam (battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
We value your feedback as it will greatly help us in improving our products and services. If you have any questions or concerns, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
Not built for outdoor use! Experience
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this item for an outdoor device. It was engineered to fail. Corrosion will build up where the charger port meets the camera. The design is not built to be waterproof or anywhere close to it. Mine lasted about 6months under an awning. Google would not even consider any warranty because I had everything except the useless cord. A C-port would have been better, still would have failed, but easily replaced. Do not buy for outdoor use. There are way better-engineered cameras for that purpose. Indoor use, sure, go for it, just know that the cord is one of a kind and uses a magnet to secure to the camera. The magnet is weak and short. Tends to fall out often. I have had two so far. Regret the purchase, and disappointed in the customer service treatment. Thanks, Apple, I mean CJ, for the awful customer experience. Tossing the nest as a whole, as I have 6 products and will use something reliable. There are free services for outdoor cameras. Not 99 dollars a year and expected to go up. Plus the software is kinda janky.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, PaulM. We’re sorry to see your experience with the Nest Cam (Battery) and our support team wasn’t the best — we totally understand your frustration with that. We’d be happy to continue looking into your concerns and get you the best solution we can. When you’re ready, reach out to us here: https://support.google.com/googlenest/gethelp
Great pack of cams
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use! The only thing I would change is an additional charging cable.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Marmorse. We appreciate your feedback and we’re glad that you find the Nest Cam (battery) with ease of use. We hear your concern about having one charging cable only for the 2-pack cameras. The inclusion of a single cable is intentional, as the cameras shouldn't usually need to be charged at the same time due to differences in usage, such as event frequency or scene the camera is observing, sensitivity and event duration settings, and more.
We’ll share your feedback with the right team as we’re constantly looking to improve the reliability, usability, and use of various features. If help is needed, let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp
A very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. I really really nice upgrade from the drop cam pro that I own. I just wish those would also work with the system, but this works really smoothly with the new Google app Google Home so I’m giving it a go.
I would recommend this to a friendCamera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, does what it’s supposed to do, easy set up
I would recommend this to a friendI love this product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this surveillance cámaras, easy to connect, great image.
I would recommend this to a friendGoogle Nest wireless cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras were easy to mount and connect to app. Good quality video
I would recommend this to a friendPoor battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality is good but battery life is horrible
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, MakaylieD. Thanks for your insights on Nest Cam (Battery). We appreciate that you're liking the image quality of the camera. We do apologize if the battery life didn't meet your expectations.
Your Nest camera's battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
Easy setup and good picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup as expected. Easy setup. Good quality picture.
I would recommend this to a friendSystem actually works
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We switched from the Arlo system which was terribly buggy and took forever to load so this was an upgrade in that sense. They also look fantastic! Only issue is that the quality of the video could be better, things that are not up close are rather blurry - no way I could read a license plate with a recording but I could probably describe the car color/make/model.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, lmondot. We’re glad that you like the Nest Cam (battery), and we appreciate you sharing your concern about its video quality. We suggest adjusting your cameras’ video quality that can improve the resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. This setting lets you choose the maximum video quality for your cameras. And whichever level you pick, your camera will automatically adjust its resolution and compression according to how much bandwidth is available. Visit this link to learn more: https://support.google.com/googlenest/answer/9218596
If additional help is needed, please don’t hesitate to contact us here: https://support.google.com/googlenest/gethelp
It's all good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! This product is not new but it has been working w/o a flaw.
I would recommend this to a friendGreat option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera option for outside. Clear picture and easy to use with app.
I would recommend this to a friendWorks great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great outdoor cameras. Added peace of mind and security.
I would recommend this to a friendNot Bad, Consider Other Options
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera itself is okay but seems all Google Next cameras have some kind of connection issues. I had to disable some settings in my router to make the connection stable. For outdoor camera like this, maybe would consider different options for better connectivity.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there! We appreciate your feedback on Nest Cam (indoor, wired). We hear your concerns, and we’d be happy to share this with the right team for future improvements. Meanwhile, you can visit these links that can help in the event of a connectivity issue:
Wi-Fi networks that are incompatible or aren’t recommended: https://support.google.com/googlenest/answer/9249905
Recommended Wi-Fi network and router settings: https://support.google.com/googlenest/answer/9240155
We have help available for your support needs here: https://support.google.com/googlenest/gethelp
Google makes me giggle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Not the best camera out there but it is a great choice if you are already invested in Google/Nest hardware.
I would recommend this to a friendOl reliable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a good experience overall. There have been a couple instances where I wanted to go back to a specific event. But there was a drop in events. Like 2 minutes before the event and then it picks up several minutes later. Happened pretty few and far between times. But I have 6 devices so I can’t really complain too much.
I would recommend this to a friendOutdoor Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install, clean pics. connected to wifi with ease
I would recommend this to a friendGoggle camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good quality it works good. I will recommend it.
I would recommend this to a friend
