The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,717 reviews
Rated 5 out of 5 stars
Does better than expected!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beat addition to our backyard and home security system. Integrates fantastically with existing Google home network family of products. Clear picture.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this device knowing about the google home app integration and I absolutely love it. I wanted a camera that would work seamlessly with my google home network that I already have and this camera does that better than any other camera that I've tried on the market. I use this camera as a wired outdoor camera so I can't comment on battery, but I bought this camera for its AI detection and 24/7 recording feature with the nest aware subscription service ($12) and it does both very well. Nighttime detection and visibility are also pretty good for only a 1080p camera and no spotlight. Overall if you're looking for a camera that working seamlessly with google home packed with unique and helpful features and also using it in wired mode, I'd highly recommend this camera.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good quality and is good security can see all the animals that come at night
When I’m away it alerts me of deliveries and people who are at my door
This reviewer received promo considerations or sweepstakes entry for writing a review.
So my review has nothing to do with quality of the product, but everything to do with the service of Google. Ignore the name Nest on these cameras - it's all Google. You are forced to use Google Home and can not view any recorded footage on a computer. They will make you download the Nest App - but you can't use it with this device. When you first sign up they give you the option of signing up for a plan - but never bother to tell you that there are two plans to choose from. A basic plan and a plus plan. If you want to upgrade down way, per Google, they will double charge you. So you pay the $60 for the basic plan and then the $120 for the plus plan. If you don't heed my warning and buy this door bell or buy the cameras, sign up for the Plus Plan because the basic plan is garbage. I originally bought the doorbell and cameras so that I could have access to the emergency call features that are included in Nest Aware - but guess what? It refuses to verify my address, hence can't use that feature. Called Nest Support, they transferred me around five times before they said an engineer would be in touch. Weeks later, no one had gotten back with. This apparently is a common issue and Google doesn't seem in a hurry to correct this issue. So basically I'm stuck paying for and using a device I hate because per them, they don't do refunds. As for the quality of the visuals and the installation - wonderful. The picture is amazing and the installation was easy and I had no issues connecting to any of my devices. But under no circumstances would I ever, ever recommend this device to anyone due the customer service of the company.
Hi there, thanks for posting your experience about Nest Cam (battery). We apologize that our support fell short in providing the help you needed. This is definitely not the kind of experience we want our customers to have. Your feedback is important to us, and we’d like to help you the best way possible. If you’re willing, please give us another chance to improve your experience and reach out to our support team again. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love them absolutely amazing picture and love how easy it is to use
This reviewer received promo considerations or sweepstakes entry for writing a review.
as advertised, looks like a better quality picture on event based recording then my outdoor cam iq which was much more expensive.... don't know the quality on 24/7 when hardwired.... app could be improved....
Hi przemko, thanks for taking the time to share your feedback with our support team. We're glad to hear that Nest Cam (Battery) is getting better quality images on event based recording. When hardwired, you get the same image and video quality, but with the added ability to continuously record 24/7.
We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery): - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup. - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup. - One account to sign into both the Nest and Google Home apps. - Your homes and home members will be aligned across the Nest and Google Home apps.
We’d like to learn more about your experience, and see how we can improve it. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Nest Camera review.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this product, it was easy to install and connect to our existing Nest system.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The inconsistency of event detection and push notifications with this camera is very frustrating. Some days, the camera won't even push a single notification. I have mine mounted above my garage, facing the street, and we get a lot of foot traffic and cars passing our house, so we should get a lot of activity being captured throughout the day. It's not a settings issue, both my Google Home app and my phone push notification settings are properly configured.
My settings:
Wake-up Sensitivity: High
Maximum Event Length: 1 min
Video quality: Max
Push Notifications: All (Motion, People, Animals, Vehicles)
I've tried resetting the camera, and reinstalling it into my Google Home App, but nothing has fixed the issue. If you're in the market for a home security system, I wouldn't recommend the Google camera system at this point. The only reason I haven't switched already is because I've already invested a lot of money into this system, and switching brands/devices, plus subscription will just further incur more costs.
I'm overall unsatisfied with the performance of this device. I'm not getting what I'm paying for with the Nest Aware subscription using this camera. I have little-to-no confidence that this camera would detect anything if someone were to vandalize or steal my property within line-of-sight of the camera. Do some thorough review comparisons with competitive brands! Hopefully this helps!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Im a fan i switched because i had the doorbell feom arlo. I kinda miss arlo as it was good at dected people vs animals. I love the fave reqiginition though. The intercoms are great.