The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent quality and no buffering, great sound quality
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very disappointed in this product. I already have 2 wired Nest cameras that work great. We bought this one to address a blind spot around our house. It doesn’t alert if I walk through the zone quickly and since Google bought Nest it isn’t compatible With the Nest app which is far superior to Google Home. I would return it if I were still in the window to do so. Don’t waste your time and money on this.
Hi BLDis, we appreciate you for sharing your feedback about your experience with using the Nest Cam (Battery), and we’re sorry to hear that it’s a disappointment for you.
Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
If you haven’t yet, we suggest adjusting the wake-up sensitivity of your camera to decide when to wake up and start recording. But please note that adjusting the wake-up sensitivity will also affect the range at which your camera can sense activity, and the amount of time it takes for the camera to wake up once it senses activity. Here’s how: - Open the Home app. - On the home screen, select your camera. - Tap Settings > Video > Wake-up sensitivity. - Choose your preferred setting.
Hi Birchs, thanks for giving us feedback on the Nest Cam (battery). We’re glad that you find it with high definition picture, strong connectivity, and with quality build. We hope you’re making the most out of its features, and if you bump into any concerns that need to be addressed, simply let us know here and we’ll gladly help: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Safe and Secure
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Video os clear. I feel safe and feel my home is secured when I'm away.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always Dysfunctional, & Always Says Offline. Can’t Watch Live Footage. First One Crapped Out After 1yr, Used My Warranty, Got A New One For Free. Second One Crapped Out After 12 Days. Went To Best Buy (which they’re amazing!) & Swapped It Out Yet Again (Because It Was Still Within The 14 Day Return Window)… Got A Third New One & Craopex Out After 30 Days!!! Went Back For A Full Refund. Do Not Buy The 2nd Generation Battery Wireless Option Ones!!! They Suck….
Now I Highly Dooooo Recommend Their Wired Nest IQ 1st Generation w/ Face Recognition 4K Outdoor/Indoor Cameras!!! I Have 2 Of Those For Over 6yrs Now & Absolutely No Complaints, Except The Fact That They Discontinued Them!!!
Hi there, DianaRodriguez1984. Sorry the Nest Cam (Battery) didn’t quite work out for you. Your feedback is important to us and we’d to learn more about your experience — when you get a chance, here’s a survey to share more: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Rated 5 out of 5 stars
Not disappointed
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have the nest doorbell and reallly like it, so I figured the camera would be just as nice in quality and I was right. I will order another.