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Rated 5 out of 5 stars
Camera
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product for spying on people who mess with you
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've owned Nest camera's in the past, and I have to say, I had a terrible experience with their support team. However I gave this camera a try, and I've found that "google" seems to have corrected the previous problems. So far, it's working GREAT!!!~
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good, good quality and user friendliness. Since the upgrade to those , I have been able to efficiently follow outside activity. When a package arrives, quick notification
Hi wuja, thanks for posting your feedback about Nest Cam (Battery). We’re sorry to hear that the motion detection feature didn’t meet your expectations.
Motion detection for your Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. Here are some recommended steps that may be helpful with the issue: - Clean the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints, and dirt can cause poor image quality. - Turn your camera so that any nearby surfaces or objects (like a wall) are out of view. - Use the Google Home app to Zoom and Enhance and crop out surfaces or objects that may be the cause of the glare. - If a bright white shape along the edge appears while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view. - Move nearby objects that may reflect the infrared light.
If you have any questions about your Nest Cam (Battery), feel free to contact our support team. You may reach out to us anytime using this link https://support.google.com/googlenesthelp
Rated 5 out of 5 stars
Outside Nest camera's are outstanding
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything went great and the pictures are awesome.
Hi there, thanks for posting your review. We’re sorry to hear that Nest Cam (Battery) didn’t meet your expectations. We’ve taken a note of your feedback and we’ll make sure this gets passed along to the right team, since we’re always looking for opportunities to improve our products and services. If you need assistance, feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp